5 Services Every Nonprofit Should Be Using In Its First Year — Boss on a Budget (2024)

How to start a nonprofit

Written By Tiffany Allen

Note: This post contains affiliate links. See our affiliate disclosure policy for more information.

So, you’ve decided that you want to start your own nonprofit. You’ve written your vision and mission and have officially launched. Get ready, your first year is going to be filled with hard decisions….should you invest in the computer equipment or office space? Or wait, maybe hire that accountant or that lawyer? It can be difficult to figure out which investment will have lasting value. Your wish list may be a mile long and it may be agonizing to decide which item has priority. Not prioritizing your wish list may result in unnecessary spending that eats up your budget, or you may focus too much on certain items while ignoring other necessary purchases. I’ve created Boss on a Budget for this very reason-to help you navigate your decision-making in the first year and make solid choices that set a good foundation for launching your nonprofit successfully.

Below are the 5 online services that every startup nonprofit should be using in its first year:

G Suite (formerly Google Apps for Work)

Cost: Free (for nonprofits)

The G Suite is a collection of tools from Google to help streamline your basic business processes. It includes a business email address, video and voice calls, integrated calendars, and 30GB of online storage. As a nonprofit, one of your best marketing tools is your website, and using the G suite allows you to create email addresses using your website’s domain (e.g.,name@yourbusinesswebsite.com). One of my favorite features of the G Suite is Google Docs & Drive which are cloud-based. Don’t know what that means? Instead of creating and storing documents on your computer’s hard drive or a physical drive which is vulnerable to be corrupted or stolen, you can store your documents in tech heaven. Tech heaven (the cloud) are servers managed by other companies that allow you to access and modify documents from anywhere you can access the Internet. Using Google products you can create documents, spreadsheets, forms/surveys, or presentations.

Why You Need It: The Google for Nonprofits program gives you access to these tools for free. You also have the ability to create unlimited email address for all staff persons. That should be enough justification for you but in case it isn’t, go ahead, keep reading…...Because Google is such a household name, it’s much more likely to integrate with other apps or programs once you begin to build your budget and expand to use other online resources. Yes, there are other alternatives you can use, but most are not as user-friendly, well-known, or well-functioning as Google. Also, practically everyone and their mother has a gmail address, and the ability to use the same platform that most of your staff will be accustomed to is a big plus. If you are considering alternatives, I would take any decision about an email client very seriously as a missed or delayed email may be the difference in getting a donation and not getting one. And at $5 per user, you really don’t have much to lose. Visit Googleto join.

Squarespace

Cost: As low as $8/month

Squarespace is a website builder service that is fully integrated-it includes a drag and drop style website builder, a blogging platform and website hosting all in one. Their company’s slogan is “Build it Beautiful” for a reason. Squarespace’s website design is based heavily on the use of bright and vivid imagery with a big impact. Based on a number of company-created templates, you can easily incorporate your branding, images, and copy into your own website.

Why You Need It: Every nonprofit should have a website. Considering that adults spend over 20 hours a week on the Internet, it’s one of the best ways for potential clients, donors, funders, and other supporters to find you. Your website can expand your reach beyond your organization’s physical capabilities and can speak for you when you’re not in the room. Given that, keep in mind that your website can be an asset or it can be a detractor. Whatever website builder you use, it needs to help communicate your message quickly and beautifully. Many people will insist that you need a web developer to create an effective website. However, a carefully planned and thoughtful website does not have to be expensive and does not have to be outsourced. I would argue against the use of a web developer during the first year of your nonprofit. Use more sophisticated custom designs for a later stage in your nonprofit’s development. Squarespace’s simple and uncomplicated design is the best option if you have limited knowledge, time and/or resources to create a website.

Mailchimp

Cost: Free

Mailchimp is an email marketing platform that can jazz up your email communications. You can create lists of people and send communications to segments of those lists based on behaviors or their interests. It helps you to organize your communications into separate campaigns and allows you to track the success and engagement of your emails. Mailchimp is free up until a number of subscribers. After that point, it starts at $10/month.

Why You Need It: Mailchimp is so awesome and popular because it starts out free. There are many other email platforms that promise the world, but for what you need in your first year, it is an excellent resource. Mailchimp also integrates with many other online services including Eventbrite and Squarespace, to automatically link the email addresses you collect to your lists in the Mailchimp interface. As you build your donor base, it’s important that you have a system to reach out to them immediately after they reach your organization, and you can use Mailchimp to continue reaching out to them when they reach certain milestones (like when they donate a certain amount or attend an event). For a small fee you can upgrade to use their automation features and set up a system to reach out to your lists when certain events are triggered.

Canva

Cost: Free

Canva is the best kept secret of wannabe graphic designers worldwide. It is a service that allows you to design content for any project imaginable- social media posts, brochures, flyers, presentations, business cards, and anything else you can come up with. Canva allows you to use icons and various templates to give your designs a boost. Canva Pro, which is free for eligible nonprofits, allows you to customize your fonts and organize projects among a team. Canva is easy to use and allows you to quickly create professional looking documents. You can sign up for Canva Pro HERE (please note that this is an affiliate link).

Why You Need It: As a nonprofit, your branding and messaging must be consistent, attractive, and eye-catching. Yet, it’s difficult do that without hemorrhaging your budget, which is more than likely limited in your first year. You still need to create clean and sharp designs that make the impression that you’re a legitimate and credible business. Canva allows you to develop elements, colors, and fonts with ease that can consistently be used in documents. It also gives you the ability to share concepts within a full team so that any content produced is consistent.

Facebook

Cost: Free

I’d be pretty shocked if you haven’t heard of Facebook. But in order to not be judgmental, I’ll act like it’s not a big deal if you haven’t. Facebook is an online social media and networking service that allows you to create user profiles, business pages, and online groups to connect to family, friends, colleagues, and strangers across the globe. When you set up a business page, you can add important information about your business like your mission, website, services, location, and pictures.

Why You Need It: Remember when yellow pages were a thing? When you would actually pay to be featured in those huge phone books that were delivered every year? Isn’t it amazing how time changes everything? Whether you love or hate it, Facebook has to be a part of your marketing strategy. There is absolutely no excuse for not having a Facebook page. Some businesses are even forgoing their own websites for just a Facebook page. Some will check to see if you’re on Facebook before googling your website. Facebook has over 1 billion monthly active users, which certainly includes many of your potential donors. Your visibility online is just as vital, if not more vital than a physical presence. Think of it as paying $0 for rent for a visible space where you can find supporters, connect with them, and build trust and your reputation.

Once you start a nonprofit, you may be overwhelmed with where to start. Of all the choices you’ll have to make with your new nonprofit, these 5 tools should absolutely be on the top of your list.Check out our start-up toolkit with relevant blogs, videos, and other resources you need to get started.

startupnonprofittechnology

Tiffany Allen

5 Services Every Nonprofit Should Be Using In Its First Year — Boss on a Budget (2024)

FAQs

What should be included in a non profit budget? ›

Figure out your expenses

List expenses in the high-level categories of staff, contractors, occupancy, and support expenses (which include all other program and operating expenses). Consider segregating staff expenses as it usually comprises anywhere from 60% to 90% of an organization's budget.

What do nonprofit organizations begin their budgeting process with? ›

Consider your fixed and necessary costs first.

Learn more about cost allocation in this video. Start your budgeting process with known fixed costs like rent, utilities, salaries and insurance. Then build in your variable costs.

What is a nonprofit business plan budget? ›

A nonprofit budget is a planning document used to predict expenses and allocate resources for your organization. It details both the costs that your organization will incur as well as the revenue you expect to receive over a set period of time.

What is the average budget for a small nonprofit? ›

Nonprofits by the Numbers

97 percent of nonprofits have budgets of less than $5 million annually, 92 percent operate with less than $1 million a year, and 88 percent spend less than $500,000 annually for their work.

What are program expenses for nonprofits? ›

program expenses—expenses directly related to carrying out your nonprofit's mission, and that result in goods or services being provided--for example, expenses to teach a class, put on a performance, provide health care, or deliver food or clothing to the indigent.

What should not be included in a budget? ›

Here are five types of income you should never include in your budget.
  • Extra Paychecks. Depending on your pay schedule, some months out of the year will give you an extra paycheck. ...
  • Income Tax Refund. ...
  • Bonuses. ...
  • Side Hustle Income. ...
  • Any Other Income that is Not Permanent.

What is the first step in the budgeting process? ›

1. Assess your financial resources. The first step is to calculate how much money you have coming in each month. This might be investment income, government assistance, student loans, employment income, disability benefits, retirement pensions or money from other sources.

What is zero-based budgeting for nonprofit organizations? ›

In a nonprofit, budgeting is one of the most important financial management activities – if not the most important. What Is Zero-Based Budgeting? A zero-based budget is a budget that is made from scratch every year, unlike budgets that are made using an automatic growth method.

What is the first step in developing the operating budget in most organizations? ›

Step 1: Make a sales budget. The first step in creating your operating budget is to make a sales budget. A sales budget is a monthly projection of how many products and services you will sell and how much revenue you'll earn.

What should a non-profit business plan include? ›

Ideally, your plan will tell the story in a way that will make sense to someone not intimately familiar with the nonprofit's operations. According to Propel Nonprofits, business plans usually should have four components that identify revenue sources/mix; operations costs; program costs; and capital structure.

What does an operating budget look like? ›

An operating budget often includes non-cash expenses, such as depreciation and amortization. Even though these expenses don't impact cash flow (other than taxes), they will impact financial reporting performance (i.e., the figures a company reports at the end of the year on their income statement).

Should a nonprofit budget be balanced? ›

The key to properly managing the finances of a nonprofit organization is proper planning and continual oversight. The budget should have a strategic reason, not just balanced for the sake of being balanced.

Who sets the budget for a nonprofit? ›

For nonprofits with employees, creating the annual budget is usually staff's responsibility, but board members often review the proposed budget and the full board typically adopts the budget at a full board meeting.

What are the rules for 501c3 spending? ›

To maintain the 501c3 status, a charitable organization must spend a significant amount of money on program expenses that directly impact its mission. Administrative expenses, while valid, cannot exceed the amount spent on program-related activities. The purpose of the charity is to serve public interests ultimately.

Who is responsible for budget approval? ›

In many cases, top-level executives such as the CEO, CFO, or board of directors hold this responsibility. Larger organizations may have a finance or budget committee with key executives and department heads where they collaboratively review and approve budgets.

How much of a nonprofit budget should be salaries? ›

Salaries are a large part of a nonprofit's program expenses, as it cannot run without a staff. The Better Business Bureau's Charity Accountability Standards state that nonprofits should spend at least 65% of their operating budget on program expenses. About 75% to 90% of this 65% should go toward paying employees.

What should be included in a charity budget? ›

Prioritising between needs and wants is one of the first steps to creating a charity budget. Needs are items which are unquestionable. Salaries, rental costs, and items to keep the charity running are non-negotiable. Wants and ambitions are projects and budget items which may be delayed and are non-essential.

What percentage of a nonprofit budget should be programs? ›

The Better Business Bureau recommends that nonprofits spend under 35% of their funding on fundraising efforts and spend at least 65% on programs. To meet these guidelines, your team must devise a budget that outlines projected expenses and revenue.

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