FAQs
Please call 1-800-MY-APPLE and speak to an Apple Specialist for more information.
How do I contact APPLE about Apple Card? ›
To learn more and see if you're eligible, contact an Apple Card Specialist at (877) 255-5923 or in the Wallet app. On your iPhone, open the Wallet app and tap Apple Card. , then enter something like, "I would like to learn more about payment assistance plan options."
Does the Apple Card have 24/7 support? ›
And if you ever need to contact us, just call or text — we're available 24/7.
What happens if I don't Pay my Apple Card? ›
If you don't pay your monthly balance in full by your due date, interest begins to accrue. Interest is charged on the unpaid portion of your monthly balance and begins to accrue on new purchases until you pay the monthly balance in full.
How do I contact Apple payment services? ›
You can buy online or call 000800 040 1966. You can get information about an order you placed on the Apple Online Store through the Order Status page. If you prefer, you can also get order status or make changes by phone at 000800 040 1966.
How can I speak to a live person at Apple Support? ›
Product and Services Support
- U.S. technical support: (800) APL–CARE (800–275–2273)
- See all worldwide support telephone numbers.
- Contact a mobile carrier.
- Make a reservation at an Apple Retail Store Genius Bar.
- Beats support: (800) 442–4000 (U.S.) or see all worldwide support telephone numbers.
Does Apple Card have good customer service? ›
Apple Card named best in customer satisfaction among co-branded credit cards with no annual fee by J.D. Power. Apple Card has been named the Best Co-Branded Credit Card for Customer Satisfaction with No Annual Fee in the J.D. Power 2024 U.S. Credit Card Satisfaction Study.
How do I report a problem with my Apple Card? ›
Open the Wallet app, then tap Apple Card. Under Latest Card Transactions, tap the Apple transaction, then tap it again. Tap "Report an Issue." Tap "I need help from Apple with this transaction." Then tap "Report a Problem to Apple." Sign in with your Apple ID and password.
Does Apple Card have a number? ›
Once you've set up your Apple Cash card, you'll have a card number, expiration date and security code for your card, like you'd have on a physical credit or debit card. Here's how to view your virtual card numbers.
Does Apple have 24-7 support? ›
Apple online support inlcudes software updates and utilities, technical support and product information and is available 24 hours a day, 7 days a week.
The Apple customer service phone number is 1-800-275-2273. Many Apple support phone numbers are displayed on its website, as well as links to support sites and online communities.
Who is the provider of Apple Card? ›
To create Apple Card, we needed an issuing bank and a global payment network. Apple Card is the first consumer credit card Goldman Sachs has issued, and they were open to doing things in a new way. And the strength of the Mastercard network means Apple Card is accepted all over the world.
How do I contact Apple Pay support customer service? ›
Please call 1-800-MY-APPLE and speak to an Apple Specialist for more information.
What is this number 877-255-5923? ›
If you have questions about Apple Line of Credit, want to update your personal data, or to close your account, you can contact support by calling 877-255-5923.
How do I contact Goldman Sachs about Apple Card? ›
If you reside in the U.S. territories, please call Goldman Sachs at 877-255-5923 with questions about Apple Card. Information about products not manufactured by Apple, or independent websites not controlled or tested by Apple, is provided without recommendation or endorsem*nt.
How do I contact Apple to dispute a payment? ›
On your iPhone, open the Wallet app and tap your Apple Card. On your iPad, go to Settings and tap Wallet & Apple Pay. Under Latest Card Transactions, tap the transaction that you want to report. Tap it again, then tap "Report an Issue."
How do I dispute an Apple billing charge? ›
Apple Services Purchases
- On your iPhone, open the Wallet app and tap Apple Card. ...
- Scroll down and tap the transaction that you want to report. ...
- Tap the transaction again, then tap Report an Issue. ...
- Tap "I need help from Apple with this transaction."
- Continue depending on the type of issue that you want to report:
What phone number is 800 275 2273? ›
Apple, iTunes
Call 1 (800) 275-2273.
How do I query an Apple payment? ›
View your purchase history for the App Store and other Apple media services
- Go to reportaproblem.apple.com.
- Sign in with your Apple ID and password.
- A list of your recent purchases will appear. If you're not sure what you've been charged for but you know the amount of the charge, search for the amount.