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Domain names can be locked to protect against unauthorized changes. This status may be called "Registrar lock" or "Client Transfer Prohibited" (or a similar term).
If your registrar does not allow you to unlock your domain name yourself, please contact your registrar to have it unlocked. If your registrar does not unlock the domain or provide you with a reasonable method to unlock it within five days from your request, please submit a Transfer Complaint.
For information about the domain name, including the registrar name, conduct a WHOIS search at https://whois.icann.org. The registrar's name will be included in the result. A list of registrars and links to their websites is on the ICANN-accredited Registrar list.
The Transfer Policy has additional information regarding locked domains and transferring to another registrar.
