Accepting Payment by Manually Entering Credit Card Details | Help Center | Wix.com (2024)

You can accept partial or complete payment for any unpaid order by manually entering your customer's credit or debit card details.This can come in handy when, for example, you accept an order by phone.

In this article, learn how to manually enter card details to:

• Accept full payment
• Accept partial payment
• Accept split payment (more than one payment method)
• Saving card details on file

Allow customers to pay for an order with their credit / debit card without going to your site and entering the card online. When a customer gives you their card details in person or over the phone, you can manually enter the card's info to collect payment for their order.

1. Go to Orders in your site's dashboard.
2. Select the relevant order.
3. Click theCollect Paymentdrop-down and select Charge card manually.
4. Enter the card details.
5. Click Charge.

Important:

You may want to accept partial payment for a order and collect one or more additional payments later.

1. Go to Orders in your site's dashboard.
2. Select the relevant order.
3. Click theCollect Paymentdrop-down and selectCharge card manually.
4. Select the Charge a custom amount checkbox.
5. Enter the amount you want to charge your customer.
6. Enter the card details.
7. Click Charge.

To help you keep track of the payment status, the order is marked "Partially Paid". You can click the order to view the payment details.

Important:

A customer may ask to pay you using more than one card. In addition, customers placing an order together may want to split the cost, with one customer paying half and another customer paying the rest.

You can accept payment from multiple cards by entering the amount and card details for each separately.

1. Go to Orders in your site's dashboard.
2. Select the relevant order.
3. Click theCollect Paymentdrop-down and selectCharge card manually.
4. Select the Charge a custom amount checkbox.
5. Enter the amount you want to charge on this card.
6. Enter the card details.
7. Click Charge.
8. Repeat steps 3 - 7 to accept payment from additional card(s).

When you accept payment by manually entering credit or debit card details, you also have the option of saving the card on file. Once a card is saved, you can use it to collect payment for future orders, as long as you retain your customer's consent to do so.