ACH Payment Return Codes and Descriptions (2024)

R01
Insufficient Funds
Insufficient FundsConfirm with your customer that they have funds in their account, then try a new transaction.
R02Bank Account ClosedInvalid AccountContact your customer for updated account information, then try a new transaction.
R03
No bank account/unable to locate the account
Invalid Account
Contact your customer for updated account information, then try a new transaction.
R04
Invalid bank account number
Invalid Account
Contact your customer for updated account information, then try a new transaction.
R05
Improper debit to consumer account; not authorized by receiver
Not Authorized
Contact your customer to obtain a new authorization and send it to Support. Support will let you know when to try a new transaction.
R06
Returned per ODFI request
Transaction Error
Error in the transaction setup. Try a new transaction.
R07
Authorization revoked by customer
Not Authorized
Contact your customer to obtain a new authorization and send it to Support. Support will let you know when to try a new transaction.
R08
Payment stopped
Not Authorized
Contact your customer to obtain a new authorization and send it to Support. Support will let you know when to try a new transaction.
R09
Uncollected funds
Insufficient Funds
Confirm with your customer that they have funds in their account, then try a new transaction.
R10
The customer advises not authorized
Not Authorized
Contact your customer to obtain a new authorization and send it to Support. Support will let you know when to try a new transaction.
R11
The customer advises that it is not in accord w/terms of the auth
Transaction Error
Error in the transaction setup. Try a new transaction.
R12
The branch was sold to another RDFI
Invalid Account
Contact your customer for updated account information, then try a new transaction.
R13
RDFI is not qualified to participate
Invalid Account
Contact your customer for updated account information, then try a new transaction.
R14
Representative payee deceased or unable to continue in that capacity
Not Authorized
Contact your customer to obtain a new authorization and send it to Support. Support will let you know when to try a new transaction.
R15
Beneficiary or bank account holder deceased
Invalid Account
Contact your customer for updated account information, then try a new transaction.
R16
Bank account frozen
Invalid Account
Contact your customer for updated account information, then try a new transaction.
R17
File record edit criteria
Not Authorized
Contact your customer to obtain a new authorization and send it to Support. Support will let you know when to try a new transaction.
R18
Improper effective entry date
Internal Error
Something went wrong on the platform, and we are taking care of it for you.
R19
Amount field error
Internal Error
Something went wrong on the platform, and we are taking care of it for you.
R20
Non-payment bank account
Invalid Account
Contact your customer for updated account information, then try a new transaction.
R21
Invalid company ID number
Internal Error
Something went wrong on the platform, and we are taking care of it for you.
R22
Invalid individual ID number
Internal Error
Something went wrong on the platform, and we are taking care of it for you.
R23
Credit entry refused by the receiver
Transaction Error
Error in the transaction setup. Try a new transaction.
R24
Duplicate entry
Internal Error
Something went wrong on the platform, and we are taking care of it for you.
R25
Addenda error
Internal Error
Something went wrong on the platform, and we are taking care of it for you.
R26
Mandatory field error
Internal Error
Something went wrong on the platform, and we are taking care of it for you.
R27
Trace number error
Internal Error
Something went wrong on the platform, and we are taking care of it for you.
R28
Transit routing number check digit error
Internal Error
Something went wrong on the platform, and we are taking care of it for you.
R29
Corporate customer advises not authorized
Not Authorized
Contact your customer to obtain a new authorization and send it to Support. Support will let you know when to try a new transaction.
R30
RDFI does not participate in the check truncation program
Invalid Account
Contact your customer for updated account information, then try a new transaction.
R31
Permissible return entry (CCD and CTX only)
Transaction Error
Error in the transaction setup. Try a new transaction.
R32
RDFI non-settlement (refund only)
Transaction Error
Error in the transaction setup. Try a new transaction.
R33
Return of XCK entry
Internal Error
Something went wrong on the platform, and we are taking care of it for you.
R34
Limited participation RDFI
Not Authorized
Contact your customer to obtain a new authorization and send it to Support. Support will let you know when to try a new transaction.
R35
Return of improper debit entry
Invalid Account
Contact your customer for updated account information, then try a new transaction.
R51
RCK Entry is ineligible
Not Authorized
Contact your customer to obtain a new authorization and send it to Support. Support will let you know when to try a new transaction.
ACH Payment Return Codes and Descriptions (2024)

FAQs

What is the ACH payment code? ›

An ACH code stands for Automated Clearing House Code. It is a network used for electronic money transfers and electronic payments. ACH is a method of clearing credit and debit payments, and is quite popular in the US.

What is the return code 7 for ACH? ›

R07 indicates that a customer who had previously authorized ACH transactions has since revoked authorization from the originator of the transaction. The originating depository financial institution (ODFI) must return the transaction within 60 calendar days.

What is a R13 ACH return code? ›

R13 – Invalid ACH Routing Number: The Entry contains a Gateway Identification or Receiving DRI Identification that isn't a valid ACH routing number.

How do I find my ACH code? ›

You can find your ACH routing number by:
  1. Searching online for “ACH routing number” and your bank's name.
  2. Logging in to your online banking platform.
  3. Looking in your checkbook (it's typically located next to your account number)

What is a unique identifier for an ACH payment? ›

An ACH company ID is a 10-digit unique identifier used for identifying entities, called originators, collecting payments via ACH debit.

What does an ACH code look like? ›

An ACH routing number is a 9-digit, unique numeric ID assigned to each banking institution in the US. It's needed for banks to identify where payments should be taken from and sent to.

What is the ACH code for insufficient funds? ›

R01 - Insufficient Funds - The available balance of the payer's account (at the time of payment) is not sufficient to cover the amount of the payment. R02 - Account Closed - A previously active account has been closed by action of the payer or the RDFI (Financial institution qualified to receive ACH payments).

What are SEC codes in ACH? ›

An SEC code is a three letter code that describes how a payment was authorized by the consumer or business receiving an ACH transaction. SEC stands for 'Standard Entry Class'. SEC codes are defined and maintained by NACHA, the governing body for the ACH network.

What is an R23 ACH return code? ›

As defined by NACHA guidelines, ACH return code R23 means “credit entry refused by receiver.” Typically, such refusal occurs when the credit entry amount is in question. The reason the RDFI refused the credit entry may be one of the following scenarios: The minimum amount required by the receiver was not paid.

What is the ACH code 8? ›

ACH Return Code R08, also known as “Payment Stopped,” is a standard code used in Automated Clearing House (ACH) transactions. R08 indicates that a customer has stopped payment on a transaction.

What is the R27 code on a ACH return? ›

ACH Return Code R27, also known as "Trace Number Error," is another standard code used in Automated Clearing House (ACH) transactions. This code is used to indicate that the trace number in the ACH entry is either missing or contains an error.

What is a R10 ACH return code? ›

R10 indicates that the receiver of a debit entry claims the transaction was unauthorized. This return code can occur for various reasons, including fraud, error, or disputes with the originator of the transaction.

What is a R11 ACH return code? ›

ACH Return Code R11, also known as “Check Truncation Entry Return,” is a standard code used in Automated Clearing House (ACH) transactions. R11 indicates that a check truncation entry has been returned unpaid—in other words, someone attempted to electronically deposit a check and it was not deposited successfully.

What does ACH return code R20 mean? ›

R20 / Non-transaction account: The bank account you've entered does not allow ACH payments. What to do: Contact your customer set up a different bank account for ACH transactions, and make sure that account is enabled for ACH. If that's not possible, you can request a different form of payment.

What are R10 returns? ›

R10 – Customer Advises Originator is Not Known to Receiver and/or Originator is Not Authorized by Receiver to Debit Receiver's Account ★ Receiver has no relationship with the Originator or has not authorized the Originator to debit the account.

What is the return code 12 on a ACH transaction? ›

ACH Return Code R12, also known as "Branch Sold to Another DFI," is a standard code used in Automated Clearing House (ACH) transactions. It indicates that the transaction was returned because the branch where the account is held has been sold to another financial institution.

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