Accessible Seating for Guests with Disabilities
Accessible Seating Locations PDF
A minimum of 200 wheelchair, semi-ambulatory, and companion tickets are available throughout the Hollywood Bowl.
The Americans with Disabilities Act and several California State Laws were enacted to promote equal access for everyone. The Hollywood Bowl strives to provide accessible seating to our patrons needing specific accommodations and to ensure that wheelchair-accessible locations are reserved for guests who require such an accommodation.
The Hollywood Bowl will provide full wheelchair accessible seating in spaces or locations designated as such and no permanent fixed chair will be provided for these locations.
Accessible seating is available to those with mobility disabilities who require accessible seating because of their disability, at most price levels. This includes individuals who use wheelchairs, those who use other mobility devices, and people who cannot climb steps or walk long distances because of significant arthritis, or severe respiratory, circulatory, or cardiac conditions. Individuals who, because of their disability, cannot sit in a straight-back chair or those whose service dogs cannot fit under a non-accessible seat or lie safely in the aisle are also permitted to purchase accessible seats.
Individuals purchasing a ticket for an accessible seat may purchase up to three (3) additional seats for their companions in the same row and that are contiguous with the accessible seat. If contiguous seats have already been sold and are not available, the Hollywood Bowl will offer other seats as close to the accessible seats as possible.
Hollywood Bowl subscribers may exchange wheelchair accessible concert tickets for more appropriate seat locations, subject to availability. Orders are filled on a first-come, first-served basis, subject to availability.
Accessible seating locations at the Hollywood Bowl include the following:
Garden Boxes 643 and 944
Ramps A and E
Side Boxes East – 307, 308, 309, 407, 408, 409, 507, 508, 509
Side Boxes West – 374, 375, 376, 475, 476, 477, 575, 576, 577
Last row of Super Seats
Last row of Sections D, E, F1-3, G2/J2 and K1-3 (last two rows in section F3 and K3)
Sign Language Interpreter
Requests for a sign language interpreter can be facilitated through Accessibility Services at 3238502125 or HBAccess@laphil.org. Advanced notice of 5 business days is requested.
Open Captioning
Requests for open captioning can be facilitated through Accessibility Services at3238502125 or HBAccess@laphil.org. Advanced notice of 10 business days is requested.
Assistive Listening Devices
Headsets are available free of charge (with a deposit of an ID) at the House Manager's Office; ask an usher for assistance
Audio Description
Requests for audio description can be facilitated through Accessibility Services at 323 850 2125 or HBAccess@laphil.org. Advanced notice of 2 weeks prior to the performance is requested.
Restrooms
Restroom facilities on the East Promenade 3 entrance, at the Field Gate, on the path adjacent to Lot B and inside the Hollywood Bowl Museum are accessible. There is a Family Restroom located at the Wine Bar as well.
Wheelchair Escort and Electric Cart Service
Patron Access Assistance Service (PAAS) provides electric cart transport and wheelchair escort for patrons with disabilities. The electric cart pickup is located near the accessible parking in Lot B. Wheelchair assistance may be arranged in the Box Office plaza with a PAAS team member. Electric cart pickup is available prior to and after the concert. Post-concert use of the cart service may involve a wait time, as the carts cannot readily make return trips against the flow of traffic.
The Bowl offers wheelchair escorts upon request on a first-come, first-served basis on the night of the event. The Bowl does not supply loaner or rental wheelchairs.
A PAAS team member will assist patrons with disabilities from the entrance gates to their seats, to the door of the restroom, to the Operations Office, or to the first aid station.
For guests who wish to transfer to a seat from their wheelchair, we will store your wheelchair or other mobility device at the west entrance of Promenade 1 or east entrances of Promenade 2 and 3 with house staff. The PAAS team cannot assist patrons transferring in and out of mobility devices. Patrons may make arrangements with PAAS to have the wheelchair returned at the end of the event, or any other time you request.
Following the performance, wheelchair escorts and electric cart service are available, although you may experience a wait time. Patrons who are assisted with wheelchairs by PAAS prior to the event will be automatically assisted out at the conclusion of the performance unless specified otherwise. Electric cart pickup service following the performance departs from the Field Gate, Box Office plaza, and picnic area 5 (east of Promenade 3).
Service Animals
Service animals are defined as dogs that are individually trained to do work or perform tasks for people with disabilities. The work or task a dog has been trained to provide must be directly related to the person’s disability. Dogs whose sole function is to provide comfort or emotional support do not qualify as service animals under the Americans with Disabilities Act (ADA). Emotional support animals, comfort animals, and therapy dogs are not service animals under Title II and Title III of the ADA. This also applies to other species of animals, whether wild or domestic, trained or untrained. 28 C.F.R. § 36 (2010).
If a service animal behaves in an unacceptable way and the person with a disability does not control it, the Hollywood Bowl will not allow it onto the premises. Uncontrolled barking, jumping up on people, and running away from the handler are examples of unacceptable behavior. The Hollywood Bowl has the right to deny access to a dog that disrupts our operations. The Hollywood Bowl will exclude a service animal when its behavior poses a direct threat to the health or safety of others. 28 C.F.R. § 35.136.
The ADA requires the service animal to be under the control of the handler. This can be by means of a harness, leash, or other tether. The animal must be housebroken. The Bowl is not required to provide for the care or supervision of a service animal, including cleaning up after it. 28 C.F.R. § 36.302. For more information, see the Americans with Disabilities Act, Title 28 Code of Federal Regulations, Pt. 3536. 2010 ed.
Dining
Among the many dining options at the Bowl, there are accessible picnic areas off the 3rd Promenade, and on the roof of the Box Office building, accessed via the elevator from the Plaza.
There are also food and drink concessions on the way to your seats at either entrance to the Bowl. Concessions in the Plaza and on the 3rd Promenade have counters at accessible heights. Not all drinking fountains at the Bowl have been renovated. However, cups and water are available at all concession stands.
Security
The security of our patrons is our #1 priority. Due to enhanced security measures, please arrive at least 30 minutes prior to ticketed time. There is no change to what items are/are not allowed (LA Phil presented concerts and lease events have different policies). Be safe, if you see something say something.
To report an incident discreetly during an event, text keyword BOWL to 69050.
For more detail seeHouse Rules.
