Airbnb service fees - Airbnb Help Centre (2024)

To help Airbnb run smoothly and to cover the cost of services like 24/7 customer support, we charge a service fee when a booking is confirmed.

There are two different fee structures for stays: a split fee and a Host-only fee.

1. Split fee

This fee structure is the most common and is split between the Host and the guest.

Host fee

Most Hosts pay a 3% fee but some pay more, including some Hosts with listings in Italy.

This fee is calculated from the booking subtotal (the booking subtotal includes the nightly price and any additional fees charged by the Host, but excludes the guest service fee and taxes) and is automatically deducted from the Host payout.

Most guest service fees are under 14.2% of the booking subtotal (the booking subtotal includes the nightly price and any additional fees charged by the Host, but excludes the guest service fee and taxes).The guest service fee varies based on a variety of factors and may be higher or lower depending on the booking.The guest service fee is reduced for some stays of 28 nights or more.

For bookings where the guest pays using a different currency from the one set by the Host for their listing, we adjust our fees to align with the value we provide to our guests. For these cross-currency bookings, the guest service fee will include an additional amount, resulting in a guest service fee of up to 16.5% of the booking subtotal.

The guest service fee can be found during checkout before you book.

2. Host-only fee

With this structure, the entire fee is deducted from the Host payout. It’s typically 14–16%, though Hosts with Super Strict cancellation policies may pay more, and fees forstays of 28 nights or more may be less.

This fee is mandatory for traditional hospitality listings – such as hotels, serviced apartments, etc., as well assoftware-connected Hosts (unless most of their listings are in the USA, Canada, the Bahamas, Mexico, Argentina, Taiwan or Uruguay).

VAT charges

Depending on the laws of the jurisdiction involved, VAT may be applicable to the above fees. The service fee is VAT inclusive, where applicable.

We reserve the right to change our service fees at any time, and any changes will be made in accordance with our Terms of Service.

Did this article help?