📢 Newsroom Update
Apple introduces AirPods 4 and the world’s first all-in-one hearing health experience with AirPods Pro 2.Learn more >
Apple introduces AirPods 4 and the world’s first all-in-one hearing health experience with AirPods Pro 2.Learn more >
Did you know?
General and ongoing cleaning can help you maintain yourAirPodsorAirPods Pro.
General and ongoing cleaning can help you maintain yourAirPodsorAirPods Pro.
Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.
User profile for user: larkin114
I just bought my max’s this summer. Recently, when I have called people while wearing them, they have complained that I sound muffled or like I’m really far away. Is there a way to troubleshoot this? It’s very inconvenient.
Posted on Oct 6, 2022 12:28 PM
Question marked as Top-ranking reply
User profile for user: nbotros
nbotros
User level: Community Specialist
Posted on Oct 8, 2022 5:29 AM
Hello larkin114,
Welcome to Apple Support Communities.Does the issue persist if you paired your AirPods Max with another device? Are you experiencing the same behavior if you record your voice? We're trying to isolate this issue further and see if it happens only during calls or when you play a recording of your voice as well.
To get started, let's make sure your AirPods are running the latest firnware:
About firmware updates for AirPods - Apple Support
Also, resetting your AirPods would be the next best step. Here's how:
1-First,charge themfor a few minutes.
2-If you're experiencing issues with your AirPods Max, you canrestart them. Press and hold the noise control button and the Digital Crown until the LED flashes amber.
3-You can also reset AirPods Maxto factory settings. Press and hold the noise control button and the Digital Crown for 15 seconds, until the LED flashes amber, then white.
4-After you reset your AirPods Max, you canconnect them to your iOS or iPadOS device, orconnect them to your Mac or other device.
How to reset your AirPods Max - Apple Support
We hope this information is useful. Kind regards.
View in context
Similar questions
- AirPod Microphone Not WorkingI’ve recently noticed that my left AirPod no longer works during phone calls. While I can hear the person on the other end of the call, they can not hear me and instead only hears static. Has anyone else had this problem and is there anything I can do to fix it? Thanks!! 10342
- Right AirPod speaker not working wellHIon the right side of my airpod, the microphone speaker is not working well, the other side is muffled, not hearing well from me. How To Fix Your AirPods’ Microphone To Work Better On Phone Calls And Not Cut Out!thanks,Cindi[Edited by Moderator] 4381
- Mic issue with airpod (2nd gen)Other people is not able to hear properly while connecting with airpod (2nd gen). It was working properly few weeks back 4961
1 reply
Loading page content
Page content loaded
Question marked as Top-ranking reply
User profile for user: nbotros
nbotros
User level: Community Specialist
Oct 8, 2022 5:29 AM in response to larkin114
Hello larkin114,
Welcome to Apple Support Communities.Does the issue persist if you paired your AirPods Max with another device? Are you experiencing the same behavior if you record your voice? We're trying to isolate this issue further and see if it happens only during calls or when you play a recording of your voice as well.
To get started, let's make sure your AirPods are running the latest firnware:
About firmware updates for AirPods - Apple Support
Also, resetting your AirPods would be the next best step. Here's how:
1-First,charge themfor a few minutes.
2-If you're experiencing issues with your AirPods Max, you canrestart them. Press and hold the noise control button and the Digital Crown until the LED flashes amber.
3-You can also reset AirPods Maxto factory settings. Press and hold the noise control button and the Digital Crown for 15 seconds, until the LED flashes amber, then white.
4-After you reset your AirPods Max, you canconnect them to your iOS or iPadOS device, orconnect them to your Mac or other device.
How to reset your AirPods Max - Apple Support
We hope this information is useful. Kind regards.
Link
AirpodMax Muffled Microphone
