AmEx Car Rental Insurance: What to Know - NerdWallet (2024)

Do you have an American Express card? Many AmEx cards include travel insurance, which can cover you in the event that an incident occurs. Among other benefits, AmEx provides complimentary rental car insurance on its cards, though the coverage level can vary depending on the card you hold.

Here's a look at AmEx car rental insurance, which cards have it and how it works.

Does AmEx cover rental car insurance?

Many AmEx cards include rental car insurance as a benefit. This applies to its most premium options, such as The Platinum Card® from American Express, as well as no-fee cards such as the Hilton Honors American Express Card. Terms apply.

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AmEx cards that provide rental car insurance

Here are some of the AmEx cards that provide rental car insurance:

  • American Express® Gold Card.

  • Amex EveryDay® Credit Card.

  • Delta SkyMiles® Platinum American Express Card.

  • Hilton Honors American Express Surpass® Card.

  • Marriott Bonvoy Brilliant® American Express® Card.

  • The Blue Business® Plus Credit Card from American Express.

  • Marriott Bonvoy Bevy™ American Express® Card.

Terms apply.

The Platinum Card® from American Express

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American Express® Gold Card

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Hilton Honors American Express Card

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Hilton Honors American Express Surpass® Card

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The Blue Business® Plus Credit Card from American Express

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Annual fee

$695

$325

$0

$150

$0

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AmEx Car Rental Insurance: What to Know - NerdWallet (6)

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Coverage levels differ depending on which card you hold. If you have The Platinum Card® from American Express, for example, AmEx will reimburse up to $75,000 for damage or theft after a qualifying incident. Meanwhile, if you have the Delta SkyMiles® Blue American Express Card, you’ll receive $50,000 in coverage after an incident. Terms apply.

Note that AmEx car rental insurance is secondary, which means it’ll reimburse you only after all other insurance has paid out. This includes any personal insurance that you have. However, secondary insurance becomes primary if you don’t hold any other car insurance, even within the U.S.

Delta SkyMiles® Platinum American Express Card

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Delta SkyMiles® Reserve American Express Card

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Delta SkyMiles® Blue American Express Card

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Marriott Bonvoy Bevy™ American Express® Card

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on American Express' website

Marriott Bonvoy Brilliant® American Express® Card

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on American Express' website

Annual fee

$350

$650

$0

$250

$650

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» Learn more: Best credit cards for rental cars

What does AmEx rental car insurance cover?

Complimentary credit card rental insurance does a pretty good job when it comes to coverage, but keep in mind that what's covered depends on the card you hold.

Here’s what American Express rental car insurance generally covers for premium cards, such as the Delta SkyMiles® Reserve American Express Card and the Hilton Honors American Express Aspire Card:

  • Theft of a covered rental car.

  • Physical damage to the vehicle.

  • Accidental death or dismemberment.

  • Accidental injury.

  • Car rental personal property coverage.

  • Loss-of-use charges as incurred by the agency.

  • Appraisal fees.

  • Reasonable towing charges.

Terms apply.

Coverage for other cards is less comprehensive and includes:

  • Theft of the rental car.

  • Loss-of-use fees.

  • Reasonable towing charges.

  • Physical damage to the vehicle.

Terms apply.

You’ll find this type of insurance on cards such as the American Express® Gold Card and the Delta SkyMiles® Platinum American Express Card. Terms apply.

To receive coverage for your rental vehicle, you’ll need to:

  • Pay for the full rental using your eligible AmEx card.

  • Decline the optional insurance coverages offered by the rental company — for higher-end cards, this means you’ll also need to decline insurance such as personal property coverage and personal accident insurance. Other cardholders simply need to decline the full collision damage waiver.

Terms apply.

Note that you can still receive insurance if you’ve used your American Express Membership Rewards to pay for the car, but not if you used any other reward programs.

Rental car insurance is valid for rentals of up to 30 consecutive days only. Terms apply.

» Learn more: What your credit card rental car coverage doesn’t include

Who is covered?

AmEx’s rental car insurance protects more than the cardholder. As defined in the guide to benefits, an eligible renter for collision insurance is a card member with an eligible card, their spouse or partner and any authorized drivers. For other types of insurance, such as accidental injury insurance, passengers of the vehicle are also covered. Terms apply.

How to file a claim with AmEx rental car insurance

There are two different ways to file a claim for an incident. The first is to head to AmEx’s online site and start your claim.

If you prefer talking to someone, report your claim by calling 800-338-1670. If you’re out of the country, call 303-273-6497 collect. You’ll want to report the incident within 30 days of the loss or as soon as reasonably possible.

Then, you'll need to submit proof of loss within 60 days. Expect to provide a variety of documentation, including:

  • An itemized repair estimate and itemized bill.

  • A copy of the rental agreement.

  • A copy of the charge slip for the vehicle.

  • A copy of your personal insurance or a notarized letter stating that you don’t have any.

  • Police report (if there is one).

  • A copy of your driver’s license.

Once AmEx has all your information and has processed your claim, they’ll pay out your benefits within 30 days. Terms apply.

AmEx car rental insurance, recapped

Most AmEx cards come with some form of rental car insurance. This is true of both premium cards with high annual fees and lower-fee cards alike. However, the type of insurance and the level of coverage that you’ll receive varies based on your card. Terms apply.

To determine how the AmEx rental car benefits for your card work, you’ll want to check out its guide to benefits, where you’ll find information such as coverage limits and who is eligible for coverage.

To receive complimentary rental car insurance, you’ll need to pay for the full rental with your eligible card. You’ll also need to decline any insurance offered by the rental agency. Once that’s done, insurance is automatic and you can drive away knowing that you’re covered.

All information about the Amex EveryDay® Credit Card has been collected independently by NerdWallet. The Amex EveryDay® Credit Card is no longer available through NerdWallet.

All information about the Hilton Honors American Express Aspire Card has been collected independently by NerdWallet. The Hilton Honors American Express Aspire Card is no longer available through NerdWallet.

To view rates and fees of The Platinum Card® from American Express, see this page.

To view rates and fees of the Marriott Bonvoy Brilliant® American Express® Card, see this page.

Insurance Benefit: Car Rental Loss & Damage Insurance

  • Car Rental Loss and Damage Insurance can provide coverage up to $75,000 for theft of or damage to most rental vehicles when you use your eligible Card to reserve and pay for the entire eligible vehicle rental and decline the collision damage waiver or similar option offered by the Commercial Car Rental Company. This product provides secondary coverage and does not include liability coverage. Not all vehicle types or rentals are covered. Geographic restrictions apply.

  • Eligibility and Benefit level varies by Card. Terms, Conditions and Limitations Apply.

  • Please visit americanexpress.com/benefitsguide for more details.

  • Underwritten by AMEX Assurance Company. Car Rental Loss or Damage Coverage is offered through American Express Travel Related Services Company, Inc.

To view rates and fees of the American Express® Gold Card, see this page.

To view rates and fees of the Hilton Honors American Express Card, see this page.

To view rates and fees of the Hilton Honors American Express Surpass® Card, see this page.

To view rates and fees of The Blue Business® Plus Credit Card from American Express, see this page.

To view rates and fees of the Delta SkyMiles® Platinum American Express Card, see this page.

To view rates and fees of the Delta SkyMiles® Reserve American Express Card, see this page.

To view rates and fees of the Delta SkyMiles® Blue American Express Card, see this page.

To view rates and fees of the Marriott Bonvoy Bevy™ American Express® Card, see this page.

Insurance Benefit: Car Rental Loss & Damage Insurance

  • Car Rental Loss and Damage Insurance can provide coverage up to $50,000 for theft of or damage to most rental vehicles when you use your eligible Card to reserve and pay for the entire eligible vehicle rental and decline the collision damage waiver or similar option offered by the Commercial Car Rental Company. This product provides secondary coverage and does not include liability coverage. Not all vehicle types or rentals are covered. Geographic restrictions apply.

  • Eligibility and Benefit level varies by Card. Terms, Conditions and Limitations Apply.

  • Please visit americanexpress.com/benefitsguide for more details.

  • Underwritten by AMEX Assurance Company. Car Rental Loss or Damage Coverage is offered through American Express Travel Related Services Company, Inc.

How to maximize your rewards

You want a travel credit card that prioritizes what’s important to you. Here are some of the best travel credit cards of 2024:

  • Flexibility, point transfers and a large bonus: Chase Sapphire Preferred® Card

  • No annual fee: Wells Fargo Autograph℠ Card

  • Flat-rate travel rewards: Capital One Venture Rewards Credit Card

  • Bonus travel rewards and high-end perks: Chase Sapphire Reserve®

  • Luxury perks: The Platinum Card® from American Express

  • Business travelers: Ink Business Preferred® Credit Card

AmEx Car Rental Insurance: What to Know - NerdWallet (2024)

FAQs

Is Amex rental car insurance primary or secondary? ›

American Express provides secondary rental car coverage as a complimentary benefit with many of its credit cards. This coverage serves as a backup to your primary insurance coverage when you use your card to rent a car and decline the rental car company's collision damage waiver (CDW).

Do I need LDW with Amex Platinum? ›

The rental car theft and damage is an included benefit of the card, however, to activate this coverage when you rent a car, you must: Pay for your car rental with your Platinum Card® from American Express. Decline the collision damage waiver (CDW), loss damage waiver (LDW), or equivalent offered by the car rental ...

Does Amex car insurance include liability? ›

This product provides secondary coverage and does not include liability coverage. Not all vehicle types or rentals are covered.

What is the difference between CDW and LDW? ›

Collision Damage Waiver (CDW) provides cover if there is damage to a rental car through an accident. LDW on the other hand, is a combination of CDW and Theft Protection, which means that you will be covered for car replacement if your rental car is stolen during the period of your rental.

How can you tell the difference between primary and secondary insurance? ›

Determining Which is Primary Coverage

Employer-sponsored insurance: Primary coverage is your company, secondary is your spouse's plan. Children: Primary coverage for a married couple with children and two health insurance plans relies on the birthday rule (parent with the earlier birthday is primary).

What does secondary car insurance coverage mean? ›

Most credit cards offer secondary coverage, which means the coverage kicks in after your personal car insurance policy. In the case of an accident, theft or damage, you'd first need to file a claim with your own car insurance company before submitting a claim through your credit card's insurance provider.

Does Amex Gold provide car rental insurance? ›

American Express offers four types of travel insurance and protections to holders of the American Express® Gold Card: Baggage insurance that covers lost, damaged or stolen baggage. Car rental insurance which covers damage to or theft of eligible car rentals.

What is typically not covered under liability insurance? ›

Liability insurance provides protection against claims resulting from injuries and damage to people and/or property. Liability insurance covers legal costs and payouts for which the insured party would be found liable. Provisions not covered include Intentional damage, contractual liabilities, and criminal prosecution.

Do you have to pay for Amex insurance? ›

The insurance benefits are automatically included with your Card. 4 What will you have to pay American Express for their services? There is no additional charge, fee or premium payable for the insurance benefits provided with your Card.

Is cover the car LDW worth it? ›

You have inadequate or no auto insurance: If you don't have car insurance or comprehensive and collision coverage or have very high deductibles, it's a good idea to get LDW from your rental car company. If you don't have any auto insurance at all, you should also purchase supplemental liability.

Do you need extra insurance when renting a car in USA? ›

In most instances, rental car insurance overlaps with your personal auto insurance policy, meaning you likely won't need to pay for duplicate coverage. However, you can get an add-on to your travel insurance policy for rental car coverage.

Do I need insurance if I have CDW? ›

A CDW covers rental car repair bills if there's an accident or the car is stolen. It's a good option if you don't have: Your own car insurance. A credit card with rental car coverage that you use to pay for the rental.

Does credit card car rental insurance cover second driver? ›

Does credit card rental car insurance cover a second driver? Yes, credit card rental car insurance typically covers other drivers. But keep in mind that they typically have to be added to the rental agreement as authorized drivers. Before renting a vehicle, it may help to check your card's benefits guide.

Which insurance is considered primary? ›

Primary insurance is health insurance that pays first on a claim for medical and hospital care. In most cases, Medicare is your primary insurer.

What is primary coverage rental car? ›

A card with primary coverage eliminates the need to file a claim with your personal car insurance, a process that would typically subject you to a deductible payment and monthly premium increase. Primary coverage is also more likely to have generous terms and cover the full cost of the car.

Does Amex Gold cover car rental insurance? ›

Bottom Line: The Amex Gold card comes with complimentary secondary car rental insurance. For one low rate that covers the entire rental period (up to 42 consecutive days), you can have primary premium car rental coverage that compares with some of the best credit card car rental insurance available.

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