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HI, so I have and Apple Pay cash card in my iPhone wallet and it says I have $147.56 on it but everytime I go to use it it declines the payment. What do I do?
Thank you,
Loretta Stockdale
Posted on May 11, 2019 9:55 AM
Question marked as Top-ranking reply
User profile for user: Joseph_S. 
User level: Community Specialist
Posted on May 12, 2019 7:47 AM
Hello Rettfro,
Welcome to the Apple Support Communities. It sounds like the Apple Pay Cash Card will get declined when you try to use it. You've reached the right place for help.
A few things to check:
- Make sure the Apple Pay Cash account is not restricted or locked:If your Apple Pay Cash account is restricted or locked - Apple Support
- If you're using your Apple Pay Cash card at a retailer, make sure it's displaying in the Wallet app:Set up Apple Pay Cash and person to person payments - Apple Support
If you're still having issues, reach out to the Apple Pay team here:Apple Pay - Contact
Thanks and have a great day.
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Question marked as Top-ranking reply
User profile for user: Joseph_S.
User level: Community Specialist
May 12, 2019 7:47 AM in response to Rettfro
Hello Rettfro,
Welcome to the Apple Support Communities. It sounds like the Apple Pay Cash Card will get declined when you try to use it. You've reached the right place for help.
A few things to check:
- Make sure the Apple Pay Cash account is not restricted or locked:If your Apple Pay Cash account is restricted or locked - Apple Support
- If you're using your Apple Pay Cash card at a retailer, make sure it's displaying in the Wallet app:Set up Apple Pay Cash and person to person payments - Apple Support
If you're still having issues, reach out to the Apple Pay team here:Apple Pay - Contact
Thanks and have a great day.
Link
Apple Pay Cash has $147.56 on it but keeps declining
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