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User profile for user: ceri246
ceri246 Author
User level: Level1 4 points
I have since recovered my phone yet my Apple Pay is refusing to work despite me doing everything Apple is telling me to and it won't even let me re add the card now
iPhone SE, iOS 15
Posted on Oct 15, 2022 10:16 AM
Question marked as Top-ranking reply
User profile for user: k_p95
Posted on Oct 16, 2022 3:30 PM
Hi,
Make sure you are signed into iCloud Settings in Settings > Name > iCloud.
If you are, then sign out of iCloud Settings and then sign back in. After you sign back in, try to set up Apple Cash and Apple Pay again in Settings > Wallet & Apple Pay.
If the issue persists, and you have disabled Lost Mode, reset all settings and then try to set up Apple Cash and Apple Pay again.
- Settings > General > Transfer or Reset iPhone > Reset > Reset All Settings.
Note: After Resetting All Settings, prior to setting up Apple Cash or Pay, you will first need to go to Settings > Messages > Send and Receive > Use Apple ID for iMessage. Make sure it’s signed in. Then do the same thing for FaceTime.
Afterwards, go to Settings > Face ID and Passcode > set up Face ID and a Passcode, or just a Passcode. After thats been done, you can go to Settings > Wallet & Apple Pay and try to set it up again.
IF the issue persists afterwards, contact Apple Support again.
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User profile for user: k_p95
k_p95
User level: Level4 3,996 points
Oct 16, 2022 3:30 PM in response to ceri246
Hi,
Make sure you are signed into iCloud Settings in Settings > Name > iCloud.
If you are, then sign out of iCloud Settings and then sign back in. After you sign back in, try to set up Apple Cash and Apple Pay again in Settings > Wallet & Apple Pay.
If the issue persists, and you have disabled Lost Mode, reset all settings and then try to set up Apple Cash and Apple Pay again.
- Settings > General > Transfer or Reset iPhone > Reset > Reset All Settings.
Note: After Resetting All Settings, prior to setting up Apple Cash or Pay, you will first need to go to Settings > Messages > Send and Receive > Use Apple ID for iMessage. Make sure it’s signed in. Then do the same thing for FaceTime.
Afterwards, go to Settings > Face ID and Passcode > set up Face ID and a Passcode, or just a Passcode. After thats been done, you can go to Settings > Wallet & Apple Pay and try to set it up again.
IF the issue persists afterwards, contact Apple Support again.
Link
User profile for user: UTBadger
UTBadger
User level: Community Specialist
Oct 16, 2022 3:00 PM in response to ceri246
Hey ceri246,
We'd be happy to help out. Sounds like you enabled Lost Mode on your iPhone, which disabled Apple Pay, but you've since found your iPhone and unable to get your cards working again.
To clarify, your cards weren't able to be used after disabling Lost Mode upon finding your iPhone? Sounds like you then attempted to delete the cards and add them back. What happens when you add them back? What error is received?
We'd suggest working through the following steps which directly assist with issues adding a card:
1. Check that you're able to use Apple Pay:
• Contact your card issuer to see if they support Apple Pay.
• Update to the latest version ofiOS or iPadOS,watchOS, ormacOS.
• Make sure that you are in asupported country or region.
• Check that yourdevice is compatible with Apple Pay.
2. Check forservices outages or connection issues.
3. If you see the message "Could Not Add Card" or "Invalid Card," contact your bank or card issuer.
Apple does not approve or decline cards for use with Apple Pay. If your card was declined, contact your bank or card issuer.
If you need help adding a card, learn how toset up Apple Pay.
All this information and more is available here: If you can't add a card to Apple Wallet to use with Apple Pay - Apple Support
We hope this helps out.
Take care!
Link
Apple Pay not working after Phone going into lost mode
