FAQs
If customers have a history of late payments, excessive credit loans, or a bad credit score, they are unlikely to be approved for StepPay. While this may seem harsh, it is for the benefit of the customer to not overspend where they cannot afford to.
What is the minimum spend for StepPay? ›
With StepPay, you'll be able to split purchases of $100 or more into four fortnightly repayments. Smaller purchases under $100 will come out of your linked CommBank account in one go, two days after they're posted to your StepPay account.
How are you eligible for Afterpay? ›
*You must be 18 or older, a resident of the U.S. and meet additional eligibility criteria to qualify. Loans through the Afterpay Pay Monthly program are underwritten and issued by the First Electronic Bank. A down payment may be required.
Is step pay accepted everywhere? ›
It is a digital-only product, which means that even if you buy in-store, you won't need a card, only your digital wallet. You can use StepPay anywhere Mastercard is accepted without having to check if the seller is a participating merchant. Online. For online purchases, open your CommBank app and go to Cards.
Does Step pay do a credit check? ›
Understanding StepPay and credit bureaus
CommBank does standard credit checks of eligible customers as part of the StepPay approval process. This is to help make sure StepPay is appropriate for your financial situation. We want to help you meet your financial needs with the right product for you at the right time.
Is step pay better than Afterpay? ›
While aspects of StepPay like the upfront credit checking, lower merchant costs, and ability to use the card anywhere are different to Afterpay, other aspects of the product are similar, including limiting customers who are late on repayments from using the product again until all payments are up to date.
Why do I not qualify for Afterpay? ›
Eligibility for in-store purchases with the Afterpay Card is dependent on a number of factors. ID verification status, how long you've been a customer for and repayment history are taken into consideration. We may also leverage soft credit checks that have no impact on your credit score.
Do you automatically get approved for Afterpay? ›
It's important to know that we do apply an approval process for individual purchases. Our approval process takes a number of factors into account, including whether there are sufficient funds in your account (particularly for new customers), and how much you will have to repay on the purchase.
Does Afterpay accept everyone? ›
Afterpay does not approve all purchases, even if they're within your shopper's credit limit. Some common reasons for a decline include: Afterpay has limits set on you that are separate from the shopper.
Does step let you borrow money? ›
We offer loans from $500 to $2,500.
How early do you get paid with Step direct deposit? When you set up direct deposit in the Step app, your paycheck will be available as soon as Step receives it. That's often up to two days earlier than you'd get it at some traditional financial institutions.
Why am I not eligible for pay later? ›
You must be 21 years of age or above Further, eligibility is decided basis information already available with Amazon and your credit bureau history. Based on these and a host of other factors, lending partner will decide the Amazon Pay Later limit for you.
Why can't i get my Afterpay to work? ›
The most common reasons are: You have exceeded the $2,000 transaction limit with Afterpay. You do not have sufficient funds available on your card at the time of purchase. There may be restrictions in place with your details in the Afterpay system.
Why is my bank not allowing me to pay? ›
When a payment fails, it is likely due to filters the bank applies to certain transactions made online, or amount limitations applied to the card. If your payment is being rejected, please reach out to your bank to get additional information.