Atomic Wallet Knowledge Base | Atomic Wallet Support (2024)

Contents

  • Where to look for WalletConnect in your Atomic Wallet app
  • How to trade on Binance DEX with Wallet Connect
  • How to trade on Ethereum DeFi with Wallet Connect
  • How to fix your Wallet Connect if it's stuck on loading

WalletConnect is an open protocol you can use to connect your mobile Atomic Wallet to any desktop app. You may connect to any Ethereum DeFi or Binance DEX. This may come in handy if you want to trade your crypto on a larger exchange platform.

Where to look for WalletConnect in the app

  1. Tap the 'More' button at the bottom right corner and select 'Wallet Connect';

    Atomic Wallet Knowledge Base | Atomic Wallet Support (1)

  2. You'll be prompted with a request to let the app access your camera.
    It'll only be used to scan the QR code provided by Binance DEX/Uniswap later on;

    Atomic Wallet Knowledge Base | Atomic Wallet Support (2)

How to trade on Binance DEX?

  1. Go to bnbchain.world/en/trade/ and click Unlock Wallet;Atomic Wallet Knowledge Base | Atomic Wallet Support (3)
  2. Click WalletConnect. If nothing happens, click 'Use original way to unlock';

    Atomic Wallet Knowledge Base | Atomic Wallet Support (4)

  3. Scan this QR code with your mobile Atomic Wallet app;

    Atomic Wallet Knowledge Base | Atomic Wallet Support (5)

  4. Tap Approve. You won't be sharing any of your personal data;

    Atomic Wallet Knowledge Base | Atomic Wallet Support (6)

  5. Voila! You can now trade on Binance DEX using Atomic Wallet;

    Atomic Wallet Knowledge Base | Atomic Wallet Support (7)

  6. Let's say you want to buy PYN. SelectBuy PYN;

    Atomic Wallet Knowledge Base | Atomic Wallet Support (8)


  7. SelectApprove;

    Atomic Wallet Knowledge Base | Atomic Wallet Support (9)

  8. The order's now placed! You can track it in Open Orders on Binance DEX;

    Atomic Wallet Knowledge Base | Atomic Wallet Support (10)


  9. To disconnect your wallet, chooseDisconnect in your Atomic Wallet app.

    Atomic Wallet Knowledge Base | Atomic Wallet Support (11)

How to trade on Ethereum DeFi

For the purposes of this guide we are going to use Uniswap as an example.

  1. Go to the Uniswap exchange website;
  2. Select Connect to a wallet at the top-right corner;

    Atomic Wallet Knowledge Base | Atomic Wallet Support (12)

  3. Select WalletConnect;

    Atomic Wallet Knowledge Base | Atomic Wallet Support (13)

  4. Scan this QR code with your mobile Atomic Wallet app;
  5. Select Approve;Atomic Wallet Knowledge Base | Atomic Wallet Support (14)
  6. Voila! You're all set to trade your crypto with Uniswap.

How to fix your WalletConnet if it's stuck on loading

  • Relaunch the app and try again. Tap the icon at the top-right corner and selectLog out. Re-open the app and try using WalletConnect again.
  • Set up a VPN on your device. We recommendProtonVPN and NordVPN (you can pay for both with BTC), but you can pick any VPN provider of your liking. See our guide Why is it important to use a VPN for more details.
  • Check your internet connection. In case your connection is unstable or too slow, the wallet app may fail to update the balance. Just to make sure, try connecting to some other network and see if it helps.
  • Check whether you're using the latest version of our app. Open your Google Play or App Store and make sure you're using the latest version of the Atomic Wallet app. If you see the "Update" button instead, tap on it. Once the update is downloaded, re-open the app and try using WalletConnect again.
  • Restore your wallet with your 12-word backup phrase. If none of the above options helped, this may do the trick. See our guide How to restore the wallet with your 12-word backup phrase? for more details.

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Atomic Wallet Knowledge Base | Atomic Wallet Support (2024)

FAQs

How do I contact Atomic Wallet support? ›

Remember, your funds are safe on the blockchain. Oops! Your request failed. Please email us at support@atomicwallet.io directly, providing as much details as possible.

What if Atomic Wallet goes out of business? ›

Your assets are stored on the blockchain.

Since Atomic Wallet is just an intermediary between you and the blockchain, your coins aren't stored by us. You're free to export your private keys anytime, and your funds wouldn't be put at any risk if our company was to close down.

Why did Apple remove the Atomic Wallet? ›

“Apple decided to remove the app because the wallet uses 3rd party for exchange,” an Atomic Wallet spokesperson said last December. “We are working on that. We will make an announcement once the app goes back live on App Store.” As of March 2022, Atomic Wallet is yet to make a return to the iOS store.

Is the Atomic Wallet trustworthy? ›

Because Atomic Wallet is non-custodial, users are expected to ensure the safety of their own 12-word backup phrase and private keys. These are stored locally on their device, where they are strongly encrypted. Atomic won't ask for any personal information, so you can stay relatively anonymous while using the wallet.

Where is the head office of Atomic Wallet? ›

Atomic Wallet is headquartered in Tallinn, Tornimäe 5, Estonia, and has 2 office locations.

How do I get my money back from Atomic Wallet? ›

As of June 2023, Atomic Wallet does not support fiat withdrawals. If you want to withdraw money from this wallet to a fiat currency, like US dollars, Euros, or Pounds, you'll have to first transfer your crypto to Zengo (or another wallet or exchange that supports a fiat offramp gateway).

How did Atomic Wallet get hacked? ›

The hackers managed to exploit a vulnerability within the wallet's infrastructure, gaining unauthorized access to private keys and siphoning off user funds. The exact extent of the hack is still being determined, but preliminary reports suggest that millions of dollars' worth of cryptocurrencies were stolen.

Which country owns Atomic Wallet? ›

Atomic Wallet is a cryptocurrency wallet that was founded in 2017 and headquartered in Tallinn, Estonia.

Does Atomic Wallet report to IRS? ›

Does Atomic Wallet automatically deduct taxes? No, as of 2024, Atomic Wallet does not automatically deduct taxes from crypto trades. However, Atomic Wallet might still report your crypto transactions to your country's tax authority, like the IRS or HMRC.

Can Atomic Wallet be traced? ›

The only efficient way to trace the wallet address stolen from your atomic wallet is by reaching out to competent and reliable crypto hacker to help you trace and recover your stolen BTC from your atomic wallet.

Who controls Atomic Wallet? ›

Atomic Wallet is a non-custodial decentralized wallet. It means that you own your backup phrase and private keys, thus, you fully control your funds. We have no access to your wallet and your sensitive information.

Is Atomic Wallet better than Coinbase? ›

By comparing Coinbase vs Atomic overall scores, we clearly see that Coinbase has the higher overall score of 8.6. Atomic, on the other hand, has scored 6.0 final points. Main score based on expert evaluations & real user reviews.

What are the risks of an Atomic Wallet? ›

The main risk in Atomic Wallet is if you lose your backup phrase or send it to another person.

Why are Atomic Wallet fees so high? ›

The higher the fee – the faster the speed. In Atomic Wallet, all the fees are set in such a way to ensure fast and safe confirmation on the blockchain according to the current loading of the network. Please note, Atomic Wallet doesn't take any fees for sending/receiving operations.

Is Atomic Wallet better than Exodus? ›

Exodus vs Atomic - Crypto Wallet Comparison Overview

By comparing Exodus vs Atomic overall scores, we clearly see that Exodus has the higher overall score of 6.7. Atomic, on the other hand, has scored 6.0 final points.

Why is my Atomic Wallet not working? ›

Make sure you're using the latest version of our app. We're constantly working on improving the app's performance, so it's important to keep your Atomic Wallet up to date. Check your system's version. Are there any updates available for your operating system you might have previously put off?

How do I recover my Atomic Wallet? ›

How do I restore my wallet with a QR code?
  1. Open your desktop Atomic Wallet app.
  2. Go to Settings Private keys.
  3. Enter your password.
  4. Click on the QR code icon placed next to your 12-word backup phrase, which is labeled as "Atomic."
  5. Open your mobile Atomic Wallet app.
  6. Tap Restore from backup.

How can I contact Trust wallet support? ›

Questions or Comments. If you have any questions relating to these Terms, your rights and obligations arising from these Terms and/or your use of Trust Wallet and our Services or any other matter please send us a message on our contact page at support@trustwallet.com.

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