You can stop unwanted calls and messages, and block or mark them as spam.When Google Voice suspects a call might be spam, it displays a warning on the incoming call screen and in your call history. You can then confirm whether or not the call is spam.
Important: If you feel you're in danger, contact your local emergency services.
When you block a number in Google Voice:
- Calls and messages from that number are marked Blocked
. - The blocked caller gets a "Number not in service" message when they call.
- You don’t get messages from that number.
.Block someone
- Open the Voice app .
- On the bottom, tap Messages , Calls , or Voicemail .
- Block the contact:
- To block from a text:Open a text from the contact you want to block tap More options People & options Block numberBlock.
- To block from a call or voicemail: Open a call or voicemail from the contact you want to block tap More optionsBlock numberBlock.
- To block from a text:Open a text from the contact you want to block
.
, Calls 
, or Voicemail 
.
tap More options
People & options 
Confirm whether or not a call or message is spam
Google Voice automatically displays a warning about a suspected spam call or message. From your call or message history, you can confirm whether or not the call or message is spam.
If you confirm that a call:
- Is spam, any calls or messages from that number automatically go to the spam folder.
- Is not spam, the warning is removed from that call. The warning banner won’t appear on any future calls or messages from that number.
To confirm a suspected spam call:
- In your call history, tap the call marked as suspected spam.
- On the warning banner shown in the call details, select Confirm spam.
Tip: If the call is not spam, click Not spam
Confirm not spam. - On the pop-up that appears, tap Confirm spam.
- Any calls or messages from this number automatically move to the spam folder.
If you confirm that a message:
- Is spam, any calls or messages from that number automatically go to the spam folder.
- Is not spam, the warning is removed from that message. The warning banner won’t appear on any future calls or messages from that number.
To confirm a suspected spam message:
- In your message history, tap the message marked as suspected spam.
- On the warning banner shown in the message details, select Confirm spam.
Tip: If the message is not spam, click Not spam
Confirm not spam. - On the pop-up that appears, tap Confirm spam.
Unblock someone
- Open the Voice app .
- On the bottom, tapMessages , Calls , or Voicemail .
- Open atext, call, or voicemailfrom the contact you want to unblock.
- Unblock the contact:
- To unblockfrom a text: Tap the text More options People & options Unblock [number].
- To unblock from a call or voicemail: Tap the call or voicemail More options Unblock [number].
- To unblockfrom a text: Tap the text
Mark a group message as spam
- Open the Voice app
- On the bottom, tap Messages .
- Open the group message you want to mark as spam.
- Tap More optionsMark as spam.
Unmark a call, voicemail, message, or group message as spam
- Open the Voice app.
- In the top left, tap Menu Spam.
- Tap the message, call, or voicemail you want to unmark as spamMore optionsUnmark as spam.
Unwanted calls and messages fromunknown numbers
Automatically ignore known spam numbers
If you get a spam call, message, or voicemail, you can automatically move future communication from the number to your Spam folder.
- Open the Voice app .
- In the top left, tap Menu Settings.
- Under “Security,” turn on Filter spam.
Unmark a call, message, group message, or voicemail as spam
If a contact's messages, calls, or voicemail automatically go into your Spam folder, that contact might be marked as spam. You can unmark numbers incorrectly marked as spam to keep future communication from that number out of your Spam folder.
- Open the Voice app.
- In the top left, tap Menu Spam.
- Tap a message, call, or voicemail from the contact you want to unmark as spam.
- Tap More options Unmark as spam.
To block unwanted calls, contact your telephone provider.
If your number was mistakenly linked to someone else's Google Voice account, you might get unwanted calls forwarded to you. To stop these calls, Add the number to a new or existing Google Voice account.
