Blockchain.com | Buy Bitcoin, Ethereum and more with trust (2024)

AlabamaMoney Transmitter License #825Alabama Securities Commission 445 Dexter Ave, Montgomery, AL 36104AlaskaMoney Transmitter License #AKMT-014344Department of Commerce, Community and Economic Development Division of Banking & Securities
550 West 7th, Suite 1850 Anchorage, Alaska 99501For Alaska Residents Only:

If your issue is unresolved by Blockchain.com, Inc. (1-888-552-1019), please submit formal complaints with the State of Alaska, Division of Banking & Securities.

Please download the form here:

https://www.commerce.alaska.gov/web/portals/3/pub/DBSGeneralComplaintFormupdated.pdf

Submit formal complaint form with supporting documents:

Division of Banking & Securities PO Box 110807 Juneau, AK 99811-0807

If you are an Alaska resident with questions regarding formal complaints, please email us at [emailprotected] or call Nine Zero Seven Four Six Five Two Five Two One.

Please note that this license does not cover teh transmission of virtual currency.

ArizonaMoney Transmitter License #1014569Arizona Department of Financial Institutions
2910 N. 44th Street, Suite 310
Phoenix, AZ 85018
If you have a complaint, please contact Blockchain.com, Inc., at [emailprotected] or 1-888-552-1019. If you still have an unresolved complaint regarding Blockchain.com, Inc.’s money transmission activity, you may complete an Online Complaint Form as stated on the File a Complaint against a Financial Institution or Enterprise page.

AZ e-Licensing Portal for filing a complaint:

https://elicense.az.gov/ARDC_FileComplaintArkansasMoney Transmitter License #2024031Arkansas Securities Department
Heritage West Building, Suite 300
201 East Markham Street
Little Rock, AR 72201-1692If you have a complaint, please contact Blockchain.com, Inc., at [emailprotected] or 1-888-552-1019. If you still have an unresolved complaint regarding Blockchain.com, Inc’s money transmission activity, you may file the completed complaint form by e-mailing to [emailprotected] or by mailing at:

1 COMMERCE WAY, SUITE 402, LITTLE ROCK, ARKANSAS 72202
TELEPHONE: (501) 324-9260
FACSIMILE: (501) 324-9268`
Hotline: (800) 981-4429

For additional information please refer to the

How To File A Complaint page for the Arkansas Security Department.ColoradoMoney Transmitters License #500303Colorado Division of Banking
1560 Broadway, Suite 975
Denver, CO 80202MO7 Customer Notice - Colorado Money Transmitters Act
If you have a complaint, please contact Blockchain.com, Inc., at [emailprotected] or 1-888-552-1019. If you still have an unresolved complaint regarding Blockchain.com, Inc’s money transmission activity, you may file it by contacting the Colorado Division of Banking.

The Complaint Process

All consumer complaints filed with the Colorado Division of Banking must be submitted in writing. You will not fill out the form online. Instead, you must download the file to your own device and edit that version. When completing the

Complaint Form, please provide detailed information and fill it out completely.

Send the complaint and supporting documentation by regular mail, facsimile, or electronic mail (e-mail) to the Colorado Division of Banking. NOTE: If filing electronically, scan and/or save the completed complaint form with related attachments to a PDF file, a Word doc, or Zip file, and attach to your E-mail.

Colorado Division of Banking
1560 Broadway, Suite 975, Denver, CO 80202
Phone: 303-894-7575
Fax: 303-894-7570
E-mail: [emailprotected]

For additional information please refer to the

File a Complaint page for the Colorado Division of Banking.ConnecticutMoney Transmission License #MT-2024031Connecticut Department of Banking
260 Constitution Plaza Hartford, CT 06103-1800DelawareCheck Seller, Money Transmitter License #033187Office of the State Bank Commissioner
555 E. Loockerman Street, Suite 210
Dover, DE 19901District of ColumbiaMoney Transmitter License #MTR20240311050 First Street, NE, 801, Washington, DC 20002If you have a complaint, please contact Blockchain.com, Inc., at [emailprotected] or 1-888-552-1019. If you still have an unresolved complaint regarding Blockchain.com, Inc’s money transmission activity, you may file it by contacting the Department at:

District of Columbia Department of Insurance, Securities and Banking 1050 First St., NE, Suite 801 Washington, DC 20002 Phone: (202) 727-8000 Fax: (202) 354-1085 E-mail: [emailprotected]

Consumer Complaint Form Mail-in Version

FloridaMoney Transmitter License Part II #FT230000339Florida Office of Financial Regulation - Consumer Finance 200 E. Gaines Street, Tallahassee, FL 32399-0370If you have a complaint, please contact Blockchain.com, Inc., at [emailprotected] or 1-888-552-1019. If you still have an unresolved complaint regarding Blockchain.com, Inc.’s money transmission activity, you may file it by contacting the Florida Office of Financial Regulation online at theSubmit a Complaint or Tip page.

To file your complaint, you will need to register electronically through Online Services. A valid email address is required.

Download Consumer Complaint Form

GeorgiaMoney Transmitter License #2024031Georgia Department of Banking and Finance
Money Services Businesses
2990 Brandywine Road, Suite 200
Atlanta, GA 30341-5565Licensed by The Georgia Department of Banking and Finance. (Lic. #2024031).

If you have a complaint, please contact Blockchain.com, Inc., at [emailprotected] or 1-888-552-1019. If you still have an unresolved complaint regarding Blockchain.com, Inc.’s money transmission activity, you can find more information about filing a complaint online at

File a Complaint?

The Georgia Department of Banking and Finance does not intervene in disputes between consumers and financial service providers, but it does use complaint information in the regulatory process. To file a complaint with the regulators, you may securely do so with the Consumer Financial Protection Bureau, an agency of the federal government, online at

Submit a complaint about a financial product or service or by telephone at (855) 411-2372.IdahoMoney Transmitter License #MTL - 301Idaho Department of Finance
Mailing: P.O. Box 83720
Boise, ID 83720-0031
Courier: 800 Park Blvd., Suite 200 Boise, ID 83712
IllinoisMoney Transmitter License #MT.0000399Illinois Department of Financial and Professional Regulation
320 West Washington Street
Springfield, IL 62786Illinois Division of Banking
Illinois Division of Banking If you have a complaint, please contact Blockchain.com, Inc., at [emailprotected] or 1-888-552-1019. If you still have an unresolved complaint regarding Blockchain.com, Inc., money transmission activity, you may file it by contacting the Illinois Division of Banking at the Illinois Department of Financial and Professional Regulation online at File a Complaint.

Fill In and Print Complaint Form for Currency Exchange and Title Insurance

IL Department of Financial and Professional Regulation Complaint Portal:

Division of Professional Regulation File a ComplaintIowaMoney Services License #2021-0153State of Iowa Division of Banking
200 E. Grand Avenue, Suite 300 Des Moines, IA 50309KansasMoney Transmitter License #MT.0000209Kansas Office of the State Bank Commissioner
700 SW Jackson Street, Suite 300 Topeka, KS 66603If you have a complaint, please contact Blockchain.com, Inc., at [emailprotected] or 1-888-552-1019. If you still have an unresolved complaint regarding Blockchain.com, Inc., money transmission activity, you may file it by contacting the Office of the State Bank Commissioner.

1) Complete the

English - Consumer Assistance Form or Espanol - Consumer Assistance Form
2) Mail or fax the completed consumer assistance form and attachments to:

Kansas Office of the State Bank Commissioner
Attn: Consumer Affairs
700 SW Jackson St, Suite 300
Topeka, KS 66603
Fax: (785) 371-1229
Email: [emailprotected]

If submitting electronically, submit your complaint online at

File a Complaint.KentuckyMoney Transmitter License #SC759582Kentucky Department of Financial Institutions
Division of Non-Depository Institutions
Mail Stop 2 SW 19
500 Mero St.
Frankfort, KY 40601
MaineMoney Transmitter LicenseDepartment of Professional & Financial Regulation Bureau of Consumer Credit Protection
35 State House Station
Augusta, Maine 04333MarylandMoney Transmitter License #2024031Office of Financial Regulation, Maryland Department of Labor
500 North Calvert Street, Suite 402
Baltimore, Maryland 21202If you have a complaint, please contact Blockchain.com, Inc., at [emailprotected] or 1-888-552-1019. If you still have an unresolved complaint regarding Blockchain.com, Inc.’s money transmission activity, you may file it by contacting the Maryland Department of Labor.
The Commissioner of Financial Regulation for the State of Maryland will accept all questions or complaints from Maryland residents regarding Blockchain.com, Inc., (NMLS ID No.: 2024031) by contacting the Commissioner's office at: 500 North Calvert Street, Suite 402, Baltimore, Maryland 21202, or (888) 784-0136. Additional information about Blockchain.com, Inc. may be obtained at www.nmlsconsumeraccess.org.

MD e-Licensing Portal for filing a complaint
MD Department of Labor Complaint Portal:

https://www.dllr.state.md.us/finance/consumers/comphow.shtml.MichiganMoney Transmitter License #MT0023834Michigan Department of Insurance and Financial Institutions
PO Box 30220
Lansing MI 48909-7720MinnesotaMoney Transmitter License #MN-MT-2024031Minnesota Department of Commerce and Financial Institutions Division
85 7th Place East Suite 280
St. Paul, MN 55101If you have a complaint, please contact Blockchain.com, Inc., at [emailprotected] or 1-888-552-1019. If you still have an unresolved complaint regarding Blockchain.com, Inc.’s money transmission activity, you may file it by contacting the Minnesota Department of Commerce.

To make a complaint, please make a call contacting the following:
Minnesota Department of Commerce
85 7th Place East, Suite 280
Saint Paul, MN 55101
(Local) 651-539-1500
(Complaints) 651-539-1600

MississippiMoney Transmitter License #1994147Mississippi Department of Banking and Consumer Finance
Post Office Box 12129
Jackson, MS 39236-2129
The Mississippi Department of Banking & Consumer Finance recommends that you attempt to resolve your complaint with the financial institution first by contacting Blockchain.com, Inc., at [emailprotected] or 1-888-552-1019 to allow the opportunity to resolve the issue(s). If you still have an unresolved complaint regarding Blockchain.com, Inc.'s money transmission activity, you may file you complain online at https://dbcf.ms.gov/complaint-form/NebraskaMoney Transmitter LicenseNebraska Department of Banking & Finance
1526 K Street, Suite 300
P.O. Box 95006
Lincoln, NE 68508-2732New HampshireMoney Transmitter License #24073-MTNew Hampshire Banking Department
53 Regional Drive, Suite 200
Concord, NH 03301New MexicoMoney Transmitter License #2024031New Mexico Financial Institutions Department Mortgage Unit
2550 Cerrillos Road, 3rd Floor
PO Box 25101 (87504)
Sante Fe, NM 87505North CarolinaMoney Transmitter License #207046North Carolina Office of the Commissioner of Banks
316 W Edenton St, Raleigh, NC 27603, USANorth DakotaMoney Transmitter License #MT103873North Dakota Department of Financial Institutions
2000 Schafer Street, Suite G
Bismark, ND 58501If you have a complaint, please contact Blockchain.com, Inc., at [emailprotected] or 1-888-552-1019. If you still have an unresolved complaint regarding Blockchain.com, Inc.’s money transmission activity, you may file it by contacting the North Dakota Department of Financial Institutions at (701) 328-9933.OhioMoney Transmitter License #OHMT206Ohio Division of Financial Institutions
77 South High Street, 21st Floor
Columbus, OH 43215OklahomaMoney Transmission LicenseOklahoma Department of Banking
2900 North Lincoln Boulevard
Oklahoma City, OK 73105OregonMoney Transmitter License #2024031Oregon Department of Consumer and Business Services
Division of Finance and Corporate Securities
PO Box 14480, 350 Winter St., NE, Suite 410
Salem, Oregon 97309-0405Puerto RicoMoney Transmitter License #TM-138Office of the Commissioner of Financial Institutions
1492 Ponce de León Avenue, Suite 600
Centro Europa Building
San Juan, PR 00907Rhode IslandCurrency Transmitter #20224303CTDepartment of Business Regulation
1511 Pontiac Ave
Cranston, RI 02920South CarolinaMoney Transmitter License - NMLS ID 2024031Office of the Attorney General
Money Services Division
1000 Assembly Street
Columbia, SC 29201South DakotaMoney Transmitter License #2024031.MTSouth Dakota Department of Labor and Regulation
Division of Banking
1714 Lincoln Ave., Suite 2
Pierre, SD 57501VermontMoney Transmitter #MT-2024031Vermont Department of Financial Regulation
89 Main Street
Montpelier, VT 05620WashingtonMoney Transmitter (includes Currency Exchange) #550-MT-137775State of Washington - Department of Financial Institutions
Division of Consumer Services
150 Israel Road, S.W.
Tumwater, WA 98501Washington Division of Consumer Services

If you have a complaint, please contact Blockchain.com, Inc., at [emailprotected] or 1-888-552-1019. If you still have an unresolved complaint regarding Blockchain.com, Inc.’s money transmission activity, you may file it by contacting the Washington Department of Financial Institutions at:

If filing online:
File a complaint by filling out our

online complaint form.

If filing via mail:
Fill out this

form and mail to the following:

DEPARTMENT OF FINANCIAL INSTITUTIONS
DIVISION OF CONSUMER SERVICES
P.O. Box 41200, Olympia, Washington 98504-1200

If filing via fax:
Fill out this

form and fax to the following:

FAX (360) 596-3868

To contact the Washington Department of Financial Institutions:

Phone: (360) 902-8703
Toll-free: 1-877-RING DFI (1-877-746-4334)
Email:

[emailprotected]

WA e-Licensing Portal for filing a complaint:
Washington Department of Financial Institutions Complaint Portal:

https://dfi.wa.gov/consumers/money-services-complaintWest VirginiaMoney Transmitter License #WVMT-2024031Division of Financial Institutions 900 Pennsylvania Avenue, Suite 306, Charleston, West Virginia