From the June 2018 Benefits eNews
In an era of increased online security concerns, Fidelity takes extra steps to keep your 401(k) account secure.
- Fidelity monitors account data and login credentials for any that may have been compromised online, such as stolen credentials appearing for sale on the Dark Web.
- If Fidelity discovers that your login credentials have been compromised, Fidelity will block your account and send you an email with the subject line: Action Required: Your Fidelity password has been blocked.
- If you receive an email with this subject line, Fidelity recommends that you do not click on the links in the email. Instead, log in to Fidelity through the netbenefits.com website. If your credentials do not work, you will need to change them. If you think your credentials were compromised, call Fidelity at 1-866-546-4424.
As an added precaution, Fidelity recommends that you also view your credit report. The government-mandatedAnnualCreditReport.comwebsite is the quickest way to request your credit reports for free every 12 months. If you are enrolled in the Identity Theft Protection benefit, call InfoArmor at 1-800-789-2720 for assistance.
Get more online security tips from Fidelity.
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Disclaimer:
The content on this site includes links to tools and information that are not the property of BMC Software, and BMC Software is not responsible for their accuracy, completeness or continued availability. Some of the material contained in this site is based on official plan documents. It is not, nor is it intended to be, the legal plan document or a contract between the company and any employee or contractor. Every effort has been made to ensure the accuracy of this material. In the unlikely event that there is a discrepancy between the site and the official plan documents, the official plan documents will control. BMC Software reserves the right to amend or terminate the plan(s) or program(s) at any time. If you believe the benefits do not describe those available to you, contact the Benefits Center at 877-BMC-4849.
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