Can I open another PayPal account after being banned? (2024)

Opening another PayPal account after being banned without first understanding what led to the suspension of the initial account is not a smart move. This is because you are likely to repeat the same mistakes that caused the ban in the first place. PayPal bans accounts for various reasons, such as violating their terms of service, engaging in suspicious or fraudulent activities, or having repeated issues with transactions. Creating a new account without addressing these underlying issues is not recommended. However, there are steps you can take to try to resolve the situation:

Steps to Resolve a PayPal Ban

1. Address the Issues: If your account was banned due to a specific issue, such as a chargeback or a policy violation, it is crucial to address and resolve the problem. Review the communication from PayPal to understand the reason for the ban. If there are outstanding disputes or claims, settle them promptly. This demonstrates your willingness to comply with PayPal's policies and can potentially lead to the lifting of the ban. After resolving these issues, you can then consider creating a new account if necessary.

2. Follow PayPal's Instructions: PayPal may provide specific instructions or conditions for lifting the ban on your account. These could include submitting additional documentation, verifying your identity, or making changes to how you use the account. Follow these instructions carefully and completely. PayPal's goal is to ensure that all users are operating within their guidelines, and adhering to their requirements can help restore your account.

3. Contact PayPal Customer Service: Sometimes, automated systems may mistakenly suspend accounts. In such cases, a direct call to PayPal customer care can help resolve the issue. When you call, be prepared to explain your situation clearly and provide any necessary documentation. Customer service representatives can offer insights into why your account was banned and may help expedite the resolution process. This approach has been effective for many users, especially those in the USA and UK, where system errors occasionally lead to incorrect suspensions.

Why Understanding the Ban is Crucial

Prevent Repeat Mistakes: Without understanding the reason for your ban, you risk repeating the same actions that led to the suspension. This could result in another ban, making it even harder to regain access to PayPal’s services in the future.

Compliance and Security: Addressing the issues that led to your ban helps ensure that you are compliant with PayPal's terms of service. This not only secures your account but also contributes to the overall security and integrity of the PayPal community.

Building Trust: Resolving any disputes and following PayPal’s instructions demonstrates your commitment to being a responsible user. This can help build trust with PayPal, increasing the likelihood that your account will be reinstated or that you will be able to successfully use a new account.

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Creating a New Account

If PayPal does not lift the ban and you need to create a new account for legitimate reasons:

Consider Legal Alternatives: If you have exhausted all options with PayPal and still need to make online transactions, consider using alternative payment services such as Skrill, Payoneer, or Wise (formerly TransferWise).
Use a Different Entity: If necessary, you could set up a new PayPal account under a different business entity or another family member's name, provided this complies with PayPal's terms of service and is not a way to circumvent a legitimate ban.
Ensure Compliance: Make sure the new account fully complies with PayPal’s terms and conditions to avoid any future issues.

While it is possible to open a new PayPal account after being banned, it is against PayPal's policies and can lead to further issues if detected. The best approach is to contact PayPal support, address any issues, and follow their guidelines to resolve the ban. If this is not possible, consider using alternative payment services or setting up a new account under a different legal entity while ensuring full compliance with PayPal’s rules.

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FAQs About Resolving PayPal Bans and Creating New Accounts

1. How to fix a permanently banned PayPal account?

To address a permanently banned PayPal account, follow these steps:

Review the Ban Notification: Carefully read the email or notification from PayPal explaining the reason for the ban.
Contact Customer Service: Reach out to PayPal customer support to understand the specifics of the ban and whether there is any possibility of resolving the issue. Be polite and provide any requested documentation or information.
Resolve Outstanding Issues: If the ban is related to disputes, chargebacks, or policy violations, attempt to settle these issues. This includes refunding transactions, providing additional information, or addressing any claims.
Request a Review: Ask PayPal to review your case after you have addressed all the issues. Sometimes, bans can be lifted if PayPal is satisfied with the corrective actions you have taken.

2. What happens if you get banned on PayPal?

If you get banned on PayPal:

Account Access Restricted: You will lose access to your PayPal account, including the ability to send or receive money.
Funds Held: PayPal may hold your funds for up to 180 days to cover any potential disputes or chargebacks.
Permanent Ban: If the ban is permanent, you will not be able to use that account again, and creating a new account might be difficult as PayPal tracks banned users.
Email Notification: You will receive an email explaining the reason for the ban and any next steps you can take.

3. Can a permanently banned PayPal account be recovered?

Recovering a permanently banned PayPal account is challenging but not impossible. To attempt recovery:

Contact PayPal Support: Immediately get in touch with PayPal customer service to understand the reason for the ban and discuss possible resolutions.
Provide Documentation: Submit any required documentation or information that can help clarify misunderstandings or correct errors.
Follow Up: Regularly follow up with customer service to check the status of your case.
Request Escalation: If initial attempts are unsuccessful, request to escalate the case to a higher authority within PayPal.

4. Can I open another PayPal account after being banned?

Opening another PayPal account after being banned without first understanding and resolving the issues that led to the ban is not advisable. PayPal has mechanisms in place to detect and prevent banned users from creating new accounts, and doing so could result in further penalties.