- Wembley: 020 8903 5255335- 337 Harrow Rd, Wembley HA9 6BB
- Test
frequently asked questions
accessing your safe deposit locker
- How long can I access the locker for?
- Do I need to disclose the contents of my locker?
- What happens in the event of death?
- What if I lose my key or access card?
- What are your opening hours?
- How often can I access my safe deposit box?
- Can I access my contents quickly in case of an emergency?
- Do you have a private area to view the contents of my locker?
- What can be stored in my locker?
- Can other people access my safe deposit locker?
Can other people access my safe deposit locker?
Only registered persons can access a locker and its contents. We allow up to a maximum of three people to operate an account. This includes a combination of either two principal account holders and one additional person or one principal account holder and two additional persons, authorised and registered with us.However, we recognise that there are circ*mstances where third parties may require access . Some examples might be:
- Death
- Incapacitation for any reason
- Court Order
- We will consider granting access to third party on a case by case basis. Please contact our office explaining your circ*mstances and be prepared to produce legal documentation to support your need for access. Without appropriate documentation we will be unable to grant you access.
Under all circ*mstances, we will seek legal guidance before we grant third party access.Death of the account holderYou must notify us immediately of the death of an account holder.Up to three people can be registered to access any safe deposit box. If an account holder has died then the other registered person(s) on the account can still access the safe deposit box.In case of the death of the account holder, where there is no other authorised person on the account, full access is only available once the estate has been granted probate. To grant any kind of access we will need to see relevant documentation. As individual circ*mstances may differ, each request will be reviewed on a case by case basis with any legal and administration costs borne by the customer’s estate.The person seeking access must bring with them documents for Proof of ID and Proof of Address. Please read the full list of documents that we are able to accept.Proof of ID (one of the following)PassportDriving licenseProof of address (one of the following)Bank statementCouncil Tax StatementCurrent Utility Bill within the last three monthsOnce the estate has been granted probate, full and complete access is possible.Access by the law enforcement authoritiesWe operate within the law of the United Kingdom and may be required by court order to allow the law enforcement authorities to access a safe deposit box without the consent of the account holder. We are required to comply with such enforcements.
faq
x phone call
- Call Now
x get direction
We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. By clicking “Accept All”, you consent to the use of ALL the cookies. However, you may visit "Cookie Settings" to provide a controlled consent.
Manage consent
Privacy Overview
This website uses cookies to improve your experience while you navigate through the website. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. We also use third-party cookies that help us analyze and understand how you use this website. These cookies will be stored in your browser only with your consent. You also have the option to opt-out of these cookies. But opting out of some of these cookies may affect your browsing experience.
Always Enabled
Necessary cookies are absolutely essential for the website to function properly. These cookies ensure basic functionalities and security features of the website, anonymously.
Cookie | Duration | Description |
---|---|---|
cookielawinfo-checkbox-analytics | 11 months | This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Analytics". |
cookielawinfo-checkbox-functional | 11 months | The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". |
cookielawinfo-checkbox-necessary | 11 months | This cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category "Necessary". |
cookielawinfo-checkbox-others | 11 months | This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Other. |
cookielawinfo-checkbox-performance | 11 months | This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Performance". |
viewed_cookie_policy | 11 months | The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. It does not store any personal data. |
Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features.
Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors.
Analytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc.
Advertisem*nt cookies are used to provide visitors with relevant ads and marketing campaigns. These cookies track visitors across websites and collect information to provide customized ads.
Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet.