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User profile for user: 123ennael
123ennael Author
User level: Level1 9 points
I recently received a new Barclaycard. My previous Barclaycard was in my wallet and verified no problem. Every time I try to add the new card it says verification can not be completed at this time. I’ve tried switching passcode on and off, deleting and retrying and nothing has worked. I’ve somehow managed to get it added to my Apple Watch and I’ve used that to pay today, but I don’t actually know how that’s happens as I didn’t add it direct to my watch and it keeps failing on my phone??? So confused and frustrated!
iPhone 12 Pro, iOS 15
Posted on Jan 20, 2022 12:03 PM
Question marked as Top-ranking reply
User profile for user: askbarnabas
See Also
Fastest Way to Transfer Money Between BanksCustomer Service | Money movement & transfers | FidelityWhat if I don't have a ID to verify my Ap…Digital Wallets Overview | Fidelity Visa Signature Card | Fidelityaskbarnabas
User level: Level10 103,791 points
Posted on Jan 20, 2022 2:47 PM
Issues with Wallet/If you have trouble adding a card to wallet
Device configuration
- Start by going to settings>general>reset>and reset all settings.
- Turn off your device and turn it back on.
- Force reboot your device (Force reboot device - Apple Support)
- Sometimes if you sign out of your Apple ID and back in it resolves the problem.
- Make sure you are using the latest iOS/macOS update.
- Make sure that your date and time is correct under Settings > General > Date & Time.
- Make sure that you are connected to a known-good network and are not connected to a VPN.
- Make sure that push notifications are set up correctly: Use notifications on your iPhone, iPad, and iPod touch.
- Make sure that your zip code is accurate under Settings > [your name] > Payment & Shipping.
- Check your Apple ID region to make sure it is correct. If it is correct, you may need to select the same region again. (Change your Apple ID country or region - Apple Support)
- Check the region on your device to ensure it is correct (Settings>general>language & region - set to your region). If it is correct, you may need to select the same region again.
- A passcode is required to use the Wallet app.
- You need to be in a region that supports Apple Pay - Countries and regions that support Apple Pay - Apple Support
- Your bank needs to support Apple Pay - Apple Pay participating banks - Apple Support
Device procedures
- Once all of that is completed go to these links - Adding credit or debit cards to Apple Pay - Apple Support, Set up Apple Pay - Apple Support
- If none of these suggestions are able to resolve your issue you can go here for further assistance - If you can't add cards to Wallet for Apple Pay - Apple Support
- Apple Pay support can be reached here - Apple Pay Customers
Additional guidance
- If you need to change your default payment in Wallet or have other issues such as the inability to add passes you can go to these links which covers managing Wallet and wallet use.
- If you get an error that your card is in the Wallet but does not appear go to icloud.com>sign in>go to account settings>select the device>remove Apple Pay from the device>Sign out of your Apple ID>restart the device>Sign back into Apple ID>set up Apple Pay again
- Add and manage passes in Wallet on iPhone - Apple Support, please note that passes cannot be directly added within wallet, except for QR code enabled passes. For everything else, its done either through the associated app, an email, airdrop or a link in a website.
- If you get an error that you already have the maximum amount of cards in wallet with less than 12 cards (iPhone 8 or later) 8 Cards (all models earlier than iPhone 8) signing out of your Apple ID and back in usually resolves this issue.
- If you are getting a message to contact the card issuer, call the bank or credit card company who issued you the card to make sure there are no restrictions on the card.
- If you are getting a message that Apple Pay services are unavailable at this time, sign out of your Apple ID and back in.
Related links
- How to use Wallet on your iPhone, iPod touch, and Apple Watch - Apple Support,
- Manage the cards that you use with Apple Pay - Apple Support
- Add an e-Money card in Apple Wallet to use with Apple Pay - Apple Support
- Set up a Suica or PASMO card in Apple Pay - Apple Support
- Add a Disney MagicMobile Pass to Apple Wallet on your iPhone - Apple Support
- Add a hotel room key to Apple Wallet on your iPhone
- Unlock your home, car, and hotel room with keys in Wallet on iPhone - Apple Support
View in context
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Question marked as Top-ranking reply
User profile for user: askbarnabas
askbarnabas
User level: Level10 103,791 points
Jan 20, 2022 2:47 PM in response to 123ennael
Issues with Wallet/If you have trouble adding a card to wallet
Device configuration
- Start by going to settings>general>reset>and reset all settings.
- Turn off your device and turn it back on.
- Force reboot your device (Force reboot device - Apple Support)
- Sometimes if you sign out of your Apple ID and back in it resolves the problem.
- Make sure you are using the latest iOS/macOS update.
- Make sure that your date and time is correct under Settings > General > Date & Time.
- Make sure that you are connected to a known-good network and are not connected to a VPN.
- Make sure that push notifications are set up correctly: Use notifications on your iPhone, iPad, and iPod touch.
- Make sure that your zip code is accurate under Settings > [your name] > Payment & Shipping.
- Check your Apple ID region to make sure it is correct. If it is correct, you may need to select the same region again. (Change your Apple ID country or region - Apple Support)
- Check the region on your device to ensure it is correct (Settings>general>language & region - set to your region). If it is correct, you may need to select the same region again.
- A passcode is required to use the Wallet app.
- You need to be in a region that supports Apple Pay - Countries and regions that support Apple Pay - Apple Support
- Your bank needs to support Apple Pay - Apple Pay participating banks - Apple Support
Device procedures
- Once all of that is completed go to these links - Adding credit or debit cards to Apple Pay - Apple Support, Set up Apple Pay - Apple Support
- If none of these suggestions are able to resolve your issue you can go here for further assistance - If you can't add cards to Wallet for Apple Pay - Apple Support
- Apple Pay support can be reached here - Apple Pay Customers
Additional guidance
- If you need to change your default payment in Wallet or have other issues such as the inability to add passes you can go to these links which covers managing Wallet and wallet use.
- If you get an error that your card is in the Wallet but does not appear go to icloud.com>sign in>go to account settings>select the device>remove Apple Pay from the device>Sign out of your Apple ID>restart the device>Sign back into Apple ID>set up Apple Pay again
- Add and manage passes in Wallet on iPhone - Apple Support, please note that passes cannot be directly added within wallet, except for QR code enabled passes. For everything else, its done either through the associated app, an email, airdrop or a link in a website.
- If you get an error that you already have the maximum amount of cards in wallet with less than 12 cards (iPhone 8 or later) 8 Cards (all models earlier than iPhone 8) signing out of your Apple ID and back in usually resolves this issue.
- If you are getting a message to contact the card issuer, call the bank or credit card company who issued you the card to make sure there are no restrictions on the card.
- If you are getting a message that Apple Pay services are unavailable at this time, sign out of your Apple ID and back in.
Related links
- How to use Wallet on your iPhone, iPod touch, and Apple Watch - Apple Support,
- Manage the cards that you use with Apple Pay - Apple Support
- Add an e-Money card in Apple Wallet to use with Apple Pay - Apple Support
- Set up a Suica or PASMO card in Apple Pay - Apple Support
- Add a Disney MagicMobile Pass to Apple Wallet on your iPhone - Apple Support
- Add a hotel room key to Apple Wallet on your iPhone
- Unlock your home, car, and hotel room with keys in Wallet on iPhone - Apple Support
Link
User profile for user: Simik12
Simik12
User level: Level1 12 points
Feb 16, 2022 7:24 AM in response to 123ennael
This solution solved similar problem of mine.
Its was caused because of 2 active sim card ( e-sim + normal sim ) at once when I tried to verify my card in wallet.
Solution is to "temporary" disable the sim card where is no bound to your bank account.
Link
Card verification failure
