Cards won't add to Google wallet (2024)

FAQs

Why is Google Wallet not letting me add a card? ›

Google Wallet supports most major credit and debit cards, but some prepaid cards or gift cards may not be compatible. Check that your card information is correct, including the card number, expiration date, and CVV code. Verify that your card is active and has not been canceled or reported lost or stolen.

If you're unable to add a credit card to Google Pay, check your internet connection, ensure the card is supported, and verify that it's not expired. Clear the app cache, update the Google Pay app, and confirm your billing information matches.

Check to find if your payment method is up to date. If it isn't, update it in the Payments center, then try your purchase again. Make sure you have enough money in your account for the purchase. If you're still having issues, contact your bank to find if there's a problem with your account.

Ensure that you add a valid card. If it's still unsuccessful, it could be due to one of these reasons: Your card isn't supported on Google Pay. You entered incorrect card information.

Make sure you enter the verification code for the right card. Check how long it's been since you requested the code. If it's been more than 14 days, the code is expired and you must try verification again. If you deleted the card after you requested a verification code, the code won't be valid.

Make sure that your Google Wallet app is up to date. Learn how to update apps on Android. Make sure your Android version is 9 or above. Make sure that Google Play Services are up to date.

Google Wallet allows consumers to hold a wallet balance, send and receive money from friends in the United States, and use a plastic card in stores and online. Google Pay allows users to tap and pay in stores and use/redeem loyalty cards, gift cards, and offers in store.

Check whether the billing address for your payment method (such as a credit card) matches the address recorded in your Google payments centre settings. If they don't match, update your address in your Google payments centre, and try the transaction again. Try using a Google Play gift card to complete the transaction.

Your card or the transaction account has insufficient funds or limit for the transaction. An incorrect card PIN has been entered at the terminal. The terminal does not support contactless payments.

How do I reset my Google Wallet? ›

Go to Settings > Apps or Applications. Locate and tap Google Wallet. Tap Storage or Storage & Cache. Select Clear data; you can also choose Clear cache to reboot the app before resetting all its associated data.

The reason for this could be that your bank does not have a partnership with Google Pay or that your debit card is not supported and will not work in this E-wallet.

If you are unable to add your bank account to Google Pay, consider checking whether your bank account works with UPI or not. Ensure that you are having the latest version of Google Pay. If not, consider updating the application.

Check that your card address matches the address in Google Payments. If your credit card is registered to a different address that can cause the payment to be declined. Check the zip code matches your current address. Sign in to https://payments.google.com with your Google Account.

User reports indicate no current problems at Google Pay.

If you are unable to add your bank account to Google Pay, consider checking whether your bank account works with UPI or not. Ensure that you are having the latest version of Google Pay. If not, consider updating the application.

The reason for this could be that your bank does not have a partnership with Google Pay or that your debit card is not supported and will not work in this E-wallet.

Fix problems with tap-to-pay transactions

If no resolution try re-adding your card: Go to Settings > Apps > Show system apps > Google Play services > Manage space > Clear all data. Then, re-add your cards to Wallet. It comes up transaction not authorized on the store's terminal.