Data processor mode is currently only available for users on managed ChromeOS devices in these countries.
ChromeOS users and IT administrators can access ChromeOS devices (including kiosks) remotely using Chrome Remote Desktop. This is done by registering as a user or administrator on the support page or through the Chrome Remote Desktop app. This article is intended for administrators and end users who want to learn about what data is collected by Chrome Remote Desktop and how it’s processed by Google.
Related articles
This is an Optional Service. Use of Optional Services is not covered by data processor mode, and is instead governed by the Google Terms of Service, Privacy Policy, and any service-specific terms.
To enable user-initiated remote support connections users must enable the RemoteAccessHostAllowRemoteSupportConnections policy. For more information, see Access another computer with Chrome Remote Desktop.
To enable admin-initiated remote support connections admins must enable the RemoteAccessHostAllowEnterpriseRemoteSupportConnections policy. For more information on admin-initiated connections, see Access ChromeOS devices remotely.
Data processed by this service
Chrome Remote Desktop collects and sends data to Google to monitor session data and usage statistics for diagnostic purposes.
| Data Type / Category | Description | Examples |
|---|---|---|
| Remote session authentication data | Host's authentication code, credentials for the CRD messaging service, and OAuth tokens. | headers = content-type: application/json authorization: Bearer <alphanumeric string> |
| Software setup and inventory data | CRD registration ID for retrieving messages, message IDs, and CRD host public key. | CRD Version: string of integers separated by periods |
| Operating system setup and inventory data | CRD host public key, CRD P2P signaling messages | OS versions: string of integers separated by periods CPU architecture: "x86_64" |
| Product and service usage data | OS version and name, CPU architecture, CRD host version and anonymous user metrics | See above for formatting. |
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