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- About CIBC
- Corporate Profile
- Awards and Recognition
Every year, CIBC is recognized by a variety of organizations for its business successes, community commitment, employee initiatives and other achievements. The following awards speak to the dedication and commitment of our employees.
CIBC rated #1 by Surviscor for Consumer Mobile Banking Experience
For the 6th time in the past 7 years, CIBC’s mobile platform was rated #1 in Surviscor’s 2023 Consumer Mobile Banking Experience Review.
The Surviscor Canadian Mobile Banking Experience Review audits 24 Canadian digital banking firms, including Canada's big banks, leading credit unions, popular neo (branchless) banks and other firms that identify as a bank or a co-operative movement, each offering a banking platform designed to be used on a phone. The digital platforms are evaluated over five experience categories — pre-login experience, user experience, account information experience, transactional experience and mobile resources — using over 300 individual usage criteria and based on over 2,500 objective questions per firm.
Learn more about CIBC’s rating with Surviscor. Opens in a new window.
CIBC’s mobile app recognized as #1 by J.D. Power for customer satisfaction
CIBC ranked #1 in customer satisfaction for mobile banking apps among Canada’s Big Five banks, according to the J.D. Power 2023 Mobile Banking Satisfaction Study.
J.D. Power’s study measured overall satisfaction with mobile banking services based on the following criteria: navigation, speed, visual appeal and information/content.
Learn more about CIBC’s mobile app ranking by J.D. Power. Opens in a new window.
CIBC recognized by Insider Intelligence as #1 in providing mobile app features that clients value the most
CIBC ranked #1 in the 2023 Canadian Mobile Banking Emerging Features Benchmark Review by Insider Intelligence.
This review prioritizes innovative digital features by surveying clients to identify and allocate weighting to the features clients value the most. Six categories are reviewed: 1) security and control, 2) account management, 3) alerts, 4) transfers, 5) customer service and 6) money management.
Learn more about CIBC’s mobile app ranking from Insider Intelligence. Opens in a new window.
CIBC ranked #1 in both mobile banking and online banking by Javelin
CIBC ranked #1 for the Canadian Mobile Banking Scorecard and the Canadian Online Banking Scorecard.
Javelin’s reviews are based on an extensive list of valued digital functionality, with over 180 criteria measured on each platform across 6 subcategories: 1) ease of use, 2) security empowerment, 3) financial fitness, 4) money movement, 5) customer service and 6) account opening.
Learn more about CIBC’s scorecard ranking from Javelin. Opens in a new window.
CIBC Ranked #1 in Customer Satisfaction for Small Business Banking by J.D. Power
CIBC ranked #1 in Customer Satisfaction for Small Business Banking in the J.D. Power 2023 Canada Small Business Banking Satisfaction Study, outperforming peers across many factors, most notably in people, level of trust and problem resolution.
Learn more about CIBC’s ranking for Small Business Banking from J.D. Power. Opens in a new window.
Canada's Greenest Employers for second consecutive year
CIBC has been named one of Canada's Greenest Employers for 2023 by MediaCorp Canada for its commitment to creating a culture of environmental awareness within the organization.
The Canada's Greenest Employers award evaluates an organization based on the unique environmental initiatives and programs they have developed, the extent to which they have been successful in reducing their organizational environmental footprint, the degree to which their employees are involved in these programs and whether these initiatives have attracted employees to the organization.
Learn more about CIBC being named one of Canada’s Greenest Employers. Opens in a new window.
Canada’s Best Diversity Employers for 13th consecutive year
For the 13th consecutive year, CIBC has been named one of Canada's Best Diversity Employers by MediaCorp Canada following its annual assessment of inclusive workplaces.
Learn more about CIBC being named one of Canada’s most diverse employers. Opens in a new window.
CIBC ranked number one in Canada for gender equality by Equileap for third consecutive year
CIBC has once again been named the top company in Canada for gender equality in Equileap's sixth annual Gender Equality Global Report & Ranking.
Equileap, a leading company offering data and insights on gender equality, researched 4,000 companies based on 19 in-depth criteria and measurements across several global markets. Equileap selected the top 100 companies that scored the highest in areas like gender balance in the workforce, senior management and board of directors, and policies for parental leave and pay equity. CIBC ranked number one in Canada and also ranked as one of the top 20 companies globally this year.
Learn more about CIBC ranking number one in Canada for gender equality. Opens in a new window.
Included in the Bloomberg Gender-Equality Index
CIBC has been included in the Bloomberg Gender-Equality Index (GEI) for the 8th consecutive year. The Bloomberg Gender-Equality Index (GEI) tracks the performance of public companies committed to transparency in gender-data reporting.
Learn more about CIBC being included in the Bloomberg Gender-Equality Index. Opens in a new window.
One of Canada's Top Employers for Young People for 11th consecutive year
CIBC has been recognized as one of Canada's Top Employers for Young People by Mediacorp Canada Inc. for providing programs that support the next generation of leaders and changemakers.
Canada's Top Employers for Young People is based on a review of employer benefits and initiatives, including tuition help, work-study programs and other programs of importance to young Canadians beginning their careers.
Learn more about CIBC being one of Canada's top employers for young people. Opens in a new window.
One of Canada’s Top 100 Employers for 12th consecutive year
CIBC has once again been named among Canada’s Top 100 Employers by Mediacorp Canada Inc. This prestigious recognition is based on CIBC’s success in numerous categories, including employee benefits, training and skills development, community involvement, performance and recognition.
Learn more about CIBC being one of Canada’s Top 100 Employers. Opens in a new window.