Who we are
CIBC is a leading and well-diversified North American financial institution committed to creating enduring value for all our stakeholders — our clients, team, communities and shareholders. We are guided by our purpose — to help make your ambition a reality, and we are activating our resources to create positive change and contribute to a more secure, equitable and sustainable future.
Across Personal and Business Banking, Commercial Banking and Wealth Management, and Capital Markets and Direct Financial Services businesses, our 48,000 employees provide a full range of financial products and services to 14 million personal banking, business, public sector and institutional clients in Canada, the U.S. and around the world.
CIBC's strategy
At CIBC, we are focused on building a modern, relationship-oriented bank. Through these efforts, we’re delivering superior client experience and top-tier shareholder returns while maintaining our financial strength, risk discipline and advancing our purpose-driven culture. Foundational to our progress is a consistent focus on four strategic priorities:
- Growing our mass affluent and private wealth franchise in Canada and the U.S.;
- Expanding our digital banking offering in Canada;
- Delivering connectivity and differentiation to commercial and capital markets clients; and
- Enabling, simplifying and protecting our bank.
Our strategic business units
Canadian Personal and Business Banking
Canadian Personal and Business Banking provides personal and business clients across Canada with financial advice, services and solutions through banking centres, as well as mobile and online channels, to help make their ambitions a reality.
Our focus for 2024
Our objective is to become the leader in financial advice to help our clients achieve their ambitions and deliver consistent, sustainable earnings. Our strategy remains centred on three key priorities:
- Delivering exceptional client experiences with personalized advice and high-touch service and solutions through our Imperial Service offering;
- Growing our Personal Banking business with a digital-first mindset by making it easier for clients to bank with us digitally; and
- Establishing a culture of operational excellence, enabled through our talent, technology and processes.
Canadian Commercial Banking and Wealth Management
Canadian Commercial Banking and Wealth Management provides high-touch, relationship-oriented banking and wealth management services to middle-market companies, entrepreneurs and high-net-worth individuals and families across Canada, as well as asset management services to institutional investors.
Our focus for 2024
Our ambition is to become the leader in financial advice to both personal and business clients. We remain focused on three key strategic priorities:
- Delivering risk-controlled growth in our Commercial Bank, while fostering strong referrals across CIBC;
- Accelerating the growth of Private Wealth to deepen client relationships; and
- Evolving our Asset Management business to increase connectivity within our own bank channels and to launch new technologies to support clients and advisors.
U.S. Commercial Banking and Wealth Management
U.S. Commercial Banking and Wealth Management provides tailored, relationship-oriented banking and wealth management services across the U.S., focused on middle-market and mid-corporate companies, entrepreneurs, high-net-worth individuals and families, as well as personal and small business banking services in four U.S. Midwestern markets.
Our focus for 2024
To build on our momentum across U.S. Commercial Banking and Wealth Management, we will continue to focus on helping our clients achieve their ambitions by:
- Growing Commercial Banking by delivering industry expertise and unique solutions leveraging the strength of our franchise to provide lending and deposit services;
- Expanding Private Wealth Management with a focus on high-touch relationships and building scale; and
- Investing in people, technology and infrastructure to scale our platform, drive connectivity, enhance our risk management capabilities and improve our data-driven decision making.
Capital Markets
Capital Markets and Direct Financial Services provides integrated global markets products and services, investment banking advisory and execution, corporate banking solutions, and top-ranked research to our clients around the world and leverages CIBC’s digitally enabled capabilities to provide a cohesive set of direct banking, direct investing and innovative multi-currency payment solutions for CIBC’s clients.
Our focus for 2024
To support our bank’s long-term objectives, Capital Markets and Direct Financial Services remains focused on delivering profitable growth by deepening client relationships and collaborating with our partners across our bank to help make our clients’ ambitions a reality. We will continue to do this by:
- Maintaining our focused approach to client coverage in Canada
- Growing our North American platform by further expanding our U.S. reach and broadening the services offered to clients
- Strengthening our connectivity, technology and innovation efforts to bring more of our bank’s offerings to our clients
Our communities
Part of being a genuinely caring bank means taking care of people and organizations that keep our communities strong. Together with our team members, we’re strengthening communities through corporate donations, partnerships and the giving spirit of our employees via our One for Change employee giving and volunteering program.
Built on our storied history of supporting our communities, the CIBC Foundation serves our commitment to creating a world without limits to ambition. We’re demonstrating our purpose in action by supporting causes that are important to our clients and communities.
- Community Impact
- CIBC Miracle Day
