How-to
•
Guest
Who doesn’t like arriving at a clean and tidy space? A cleaning fee is a one-off charge for cleaning the space you stay in and is set by the Host. It’s an extra amount on top of the nightly rate when you book a listing. This fee covers the extra expenses Hosts incur when getting their place ready for guests to arrive or after they leave.
Things to know about cleaning fees
- In the listing search results, you’ll notice a nightly rate that includes the cleaning fee divided by the total number of nights of the trip. When you make a trip request, the nightly rate and the cleaning fee will be listed separately in the price breakdown.
- It can include a linen fee.
When cleaning fees can be refunded
The cleaning fee is part of the booking total and is not returned to guests at the end of the trip. However, the cleaning fee will be refunded if you cancel before check-in.
Did this article help?
Related articles
Host
Adding cleaning fees
Cleaning fees help Hosts account for extra expenses they have getting their listing ready before guests arrive or after guests depart.
Host
Adding a cleaning fee to a confirmed reservation
You’ll need your guest's approval to add a cleaning fee to a confirmed reservation or an active trip.
Catalonia's Tourist Accommodation Registration Process: Frequently Asked Questions
Check out some frequently asked questions regarding the listing protocol and implementation process in Catalonia.
