Likelihood to Recommend
Sabre
It's a reliable source of updates when there are flight delays, gate changes, or other headaches you may experience on the road. It's also convenient that you can navigate to your hotel right from the app when you arrive at your destination. From what I have recently learned, it is now even available on Apple Watch, which I know our techies love.TripCase helped even our most techonologically-challenged employees evolve into more confident, self-sufficient travelers
Read full review
SAP Concur
TripIt is great for anyone who has multiple trips at any given time. It is also very good at tracking multiple reservations automatically on individual trips. It's not appropriate for low volume trips or only short trips. It is also good for sharing itineraries with others. It's not good for calendar views.
Read full review Pros
Sabre
Get travel info updates automatically Automatically gets info from forwarded emails Good UI to access your info quickly Read full review
SAP Concur
Itinerary Management - TripIt does a great job collecting all of your travel information, including your flight and hotel information all in one location, so that you don't have to deal with multiple vendor apps, emails, or even printouts of that info. It also handles multiple upcoming trips for even easier management and organization Notifications - TripIt notifies you of changes to your itinerary, such as delays or gate changes, which is great to have that information pushed to you rather than having to constantly look at flight boards for updates. Apple Watch integration - As an Apple Watch user, TripIt has gone the extra mile to provide a useful watch app for travelers, making your travel information available on your wrist. This makes it even easier to catch changes to your itinerary, and not have to juggle a phone while you already have a passport and luggage to worry about! Read full review Cons
Sabre
It would be nice if access to live support were easily accessible from the app. Sometimes it's just easier to hit a button and chat with someone than to read through FAQs. Read full review
SAP Concur
Some addresses sometimes do not load (But this is becoming rare these days) Add some color to the icons (again minor improvement) Ability to create cross destination group trips with different cities to have a full overview of the trip and crossover points Read full review Likelihood to Renew
Sabre
SAP Concur
Its so ingrained in the company performance that I cant see us switching to anything else- Its not broke, we're not fixing it!
Read full review Usability
Sabre
SAP Concur
For me- Tripit was super easy right out of the gate. Initially, using Concur required a little bit of training.
Read full review Reliability and Availability
Sabre
SAP Concur
Ive only had the receipt scan feature crash 1 time; no other issues- in fact the app is more on top of details than I am!!
Read full review Performance
Sabre
SAP Concur
pages load fast, notifications are great. up to minute. after deboarding- my next steps are displayed. Syncs with the hotel & frequent flyer rewards programs too.
Read full review Support Rating
Sabre
There should be a 24-hour toll-free number to call for support.
Read full review
SAP Concur
I have never called their support. That is a great question especially when rolling out into a medium to large organization. Concur is a well-respected company, so I can only suppose their Support is reasonable. I have not experienced their support.
Read full review Implementation Rating
Sabre
SAP Concur
Set up clear workflows & processes for the masses! No problems with software, only end users...haha
Read full review Alternatives Considered
Sabre
SAP Concur
TripIt is designed specifically to help individuals manage their travel info in one place. Before I used TripIt, I had to manually save my travel info in a Google Drive folder, add flights to my personal calendar, then manage multiple airline apps to get flight alerts. TripIt has made my travel much easier.
Read full review Scalability
Sabre
SAP Concur
Tripit is working great for everyone, each department meeting both company and individual needs.
Read full review Return on Investment
Sabre
It's difficult to relate impact on business objectives Read full review
SAP Concur
It makes it easy to see if your are missing a hotel stay. It makes it easy to see if you are missing a flight. It makes it easy to send reservations to someone's email and have it added to their TripIt. Read full review ScreenShots