Credit Card Closed for Inactivity? What You Need to Know - NerdWallet (2024)

If you don't use a credit card for a year or more, the issuer may decide to close the account. In fact, inactivity is one of the most common reasons for account cancellations.

When your account is idle, the card issuer makes no money from transaction fees paid by merchants or from interest if you carry a balance. Credit card issuers have only so much credit they’re able to extend to their customers, so they may cancel your account and give that line of credit to someone who will use it.

What’s more, credit card companies aren’t required to give any notice. Although the Credit Card Act of 2009 says creditors must give customers 45 days' notice of major changes to the terms of their accounts, courts have decided that a card cancellation caused by inactivity doesn’t count.

If my credit card is closed due to inactivity, can I reopen it?

Credit card companies are under no obligation to reestablish a canceled account. Moreover, if you lost any accumulated rewards when the account was canceled, you probably won't get them back.

Get in touch with your card issuer right away and ask to have it reinstated. If you act fast, you may be able to negotiate to have the card reopened. But be prepared for bad news.

Protect the card or cards you still have open. Use each card at least every few months to keep the account active.

🤓Nerdy Tip

Set it on autopilot: Put a small recurring charge, like a subscription for a streaming service, onto a card you no longer use often. Then, set up autopay so you know the bill will be paid in full and on time. Just be sure you have the funds in your bank account to cover the payment each month to avoid overdraft fees.

Determine if your open cards are still right for you. It may no longer be worth it for you to pay annual fees on a card you don’t use often. If you’d like to keep that account active, though, one option is to downgrade your card to another no-fee card that the credit card issuer offers.

How will this affect my credit score?

A closed account can affect several factors that help determine your credit scores:

  • Credit utilization: Your credit utilization ratio is the percentage of your available credit that you're currently using, and in general, the lower the better. Say you have $5,000 in available credit across several credit cards, and current balances totaling $1,500. Your utilization is 30%, which is about as high as you should let it go under usual circ*mstances. Now say an issuer cancels an inactive account with a $2,000 credit line. Your utilization shoots up to 50%, and your scores likely suffer.

  • Average age of accounts: If the credit card that got canceled is one that you've had for a long time, it can eventually affect the length of your credit history when it’s no longer included in your credit report.

  • Types of credit: This is also known as your "credit mix," and ideally you'll have both installment accounts (loans with a set number of equal monthly payments) as well as credit card accounts. If the account that got canceled was your only credit card, it could ding your scores.

Credit Card Closed for Inactivity? What You Need to Know - NerdWallet (2024)

FAQs

What happens if a credit card is closed due to inactivity? ›

Letting one of your oldest cards close due to inactivity can significantly curtail the length of your credit history, which has a negative effect on your credit score. Maintaining at least a small amount of activity on each of your cards helps keep them active and open.

What happens when you close a credit card with no balance? ›

Your credit utilization ratio goes up

By closing a credit card account with zero balance, you're removing all of that card's available balance from the ratio, in turn, increasing your utilization percentage. The higher your balance-to-limit ratio, the more it can hurt your credit.

How to get a closed credit card reopened? ›

Contact your credit card issuer

Once you understand the reason why your credit card account has been closed, call your issuer's customer service to ask about reopening the account. When you do, you may be asked to provide some information, such as: Your name. Your Social Security number.

What happens if a credit card company closes your account? ›

Closed credit card accounts can negatively impact your credit score for several reasons. When an account is canceled, it decreases the amount of available credit and raises your credit utilization ratio — the amount you owe as a percentage of your total available credit.

Is it better to close a credit card or let it go inactive? ›

Typically, leaving your credit card accounts open is the best option, even if you're not using them. However, there are a few valid reasons for deciding to close an account.

How to activate an inactive credit card? ›

Cardholders can quickly activate their credit card by contacting the bank's customer service department. When they contact the bank's customer service department, they will walk them through the process of activating their credit card.

How many points will my credit score drop if I close a credit card? ›

While there's truth to the idea that closing a credit account can lower your score, the magnitude of the effect depends on various factors, such as how many other credit accounts you have and how old those accounts are. Sometimes the impact is minimal and your score drops just a few points.

Should I pay off a credit card that is closed? ›

Paying a closed or charged off account will not typically result in immediate improvement to your credit scores, but can help improve your scores over time.

How long does it take to recover from closing a credit card? ›

How Long Does a Closed Credit Card Remain on My Credit Report? A closed credit card account will stay on your credit report for seven to 10 years. If you made all of your card's payments on time, or at least within 30 days of the due date, it will remain on your credit report for up to 10 years.

What to do if my credit card is closed? ›

What can I do? If your card has been canceled but you want to keep it, you can contact the credit card company about the cancellation. Some lenders will reinstate the account, although you may be subject to a credit check.

Will Capital One open a closed account? ›

In most cases, no, you can't reopen a closed Capital One account. Once an account has been closed, it is a permanent move. It's very rare for Capital One to agree to open a closed account.

How to rebuild credit after credit card closed? ›

8 Steps to Rebuild Your Credit
  1. Review Your Credit Reports. ...
  2. Pay Bills on Time. ...
  3. Lower Your Credit Utilization Ratio. ...
  4. Get Help With Debt. ...
  5. Become an Authorized User. ...
  6. Get a Cosigner. ...
  7. Only Apply for Credit You Need. ...
  8. Consider a Secured Card.
Nov 2, 2023

When a credit card is closed due to inactivity? ›

If you don't use a credit card for a year or more, the issuer may decide to close the account. In fact, inactivity is one of the most common reasons for account cancellations. When your account is idle, the card issuer makes no money from transaction fees paid by merchants or from interest if you carry a balance.

How bad is a closed account on a credit report? ›

Are Closed Accounts on Your Credit Report Bad? A closed account can be good or bad for your credit scores, depending on the account's payment history before it was closed. Because a positive payment history stays on your credit report for up to 10 years, even a closed account can help you maintain good credit scores.

Do I still owe money on a closed account? ›

Once your credit card is closed, you can no longer use that credit card, but you are still responsible for paying any balance you owe to the creditor. In most situations, creditors will not reopen closed accounts.

What happens if you don't pay off a closed credit card? ›

Closed accounts with missed or late payments: On the other hand, if your payment history on a closed account includes missed or late payments or, worse, if the lender closed the account because you didn't keep up with payments, those negative entries will stay on your credit reports for seven years.

Is it bad for credit cards to be closed? ›

Closing a credit card account can negatively impact your credit, though how much it hurts your score depends on your credit history. Factors like how many other accounts you have open, how long you've had the accounts and the balances can all play a role.

How long does it take for a closed credit card to fall off? ›

"Accounts will age off credit reports after seven or 10 years, depending on the status of the account," she says. Accounts closed in good standing may stay on your credit report for up to 10 years, which generally helps your credit score.

What happens if you close a credit card you never used? ›

Decreased Average Age of Accounts

Your length of credit history, or how long you've been actively using credit, accounts for 15% of your FICO® Score. Closing a credit card account—especially the oldest one—reduces the average age of your accounts, and can negatively affect your score.

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