COVID-19: Supporting our customers
We want to reassure our customers that we are here to help them during this time. On this page, you will find information about ways to manage your account, how to contact us, what to do if you are worried about making payments, and detail on further support.
About the Fluid card
Completing a balance transfer with your Fluid card
Applying for a Fluid card
Using your Fluid card
About Contactless
Fraud protection
Statements and payments
Persistent Debt
Bank of England Base Rate linking
* Calls may be recorded and monitored for training and security purposes and to help us manage your account. Calls to 0333 numbers will be charged at a standard national rate. Call costs from mobile companies and operators may vary so please check before calling.
