FAQs
Crypto.com provides its services across three platforms: Crypto.com, the Crypto.com exchange, and its DeFi (decentralised finance) Wallet app. The main app is designed for beginners while the Crypto.com Exchange and the DeFi Wallet app are geared towards active traders.
Is it safe to keep crypto on crypto com app? ›
The Crypto.com app is indeed a safe cryptocurrency platform for cryptocurrency exchange. This safety is underpinned by the platform's comprehensive security measures, which include advanced MFA, real-time monitoring for suspicious activities, and substantial insurance coverage to protect user funds and assets.
Can you buy crypto with Google Pay balance? ›
If you're a Google Pay user and want to use it to buy Bitcoin and other cryptocurrencies, you're in luck. BitPay offers not one, but two simple methods to add to your crypto holdings with Google Pay. You now have the option to buy either through the BitPay Wallet app or on the BitPay website.
What app is better than crypto com? ›
We have compiled a list of solutions that reviewers voted as the best overall alternatives and competitors to Crypto.com, including Gate.io, Binance, Zengo Wallet, and Coinbase Exchange. Have you used Crypto.com before?
Which app is better crypto com or Coinbase? ›
Coinbase vs Crypto.com cryptocurrency exchange overall score comparison reveals that Coinbase has a higher overall score of 9.1, while Crypto.com gathered an overall score of 6.0.
Why can't i withdraw from crypto com app? ›
The name of the bank account you provide must match the legal name associated with your Crypto.com App account. Mismatched names will result in a failed withdrawal and fees may be deducted by the receiving bank for processing the refund.
Is it hard to withdraw money from Crypto com? ›
The users' deposits are held in cold storage by Crypto.com, which is all done for security reasons. But when you make a withdrawal request, it is automated for all cryptos. What is even better is that most withdrawals happen instantly, and they do not tend to take more than two hours to process.
Why not to use crypto com? ›
Poor customer support: Customer complaints mention slow and low-quality customer support responses. Trading fee discounts can be confusing to navigate: Crypto.com's trading fee discount tiers may be complex to navigate.
Is crypto.com legal in the USA? ›
Crypto.com holds a money services business license with U.S. FinCEN, so it's legal in the U.S. It also holds a money transmitter license in every U.S. state that requires it, except New York.
Do you actually own crypto on Crypto com? ›
Through the Crypto.com App, you are able to instruct us to handle your crypto on your behalf, but you do not control the private keys to your crypto. What are the benefits? You can easily manage and exchange your cryptocurrencies to fiat currencies without worrying about losing your private keys.
Add your Crypto.com Visa Card to Google Wallet and tap to pay everywhere contactless payments and Google Pay are accepted.
What is the payment method for crypto com? ›
You can purchase items that are available in primary sales (including 'drops') or secondary sales. Pay with a credit/debit card, your account balance, or with Crypto.com Pay - via the Crypto.com App or using a wallet that supports ERC20 tokens (e.g. Metamask, WalletConnect).
Is crypto com app and exchange linked? ›
The Crypto.com Exchange App (namely “Exchange App”) is the native mobile app for users to access the Crypto.com Exchange features. A mobile device or other devices successfully registered by you for use in connection with the Exchange App, and services under this Agreement.
How do I transfer between Crypto com app and crypto com exchange? ›
How to transfer funds from the Crypto.com App to the Exchange. Log In to your Crypto.com App. Continue with the on-screen flow to select the amount and complete the transfer. The transfer will be instant and without fees.
Is the Crypto.com app an exchange? ›
The Crypto.com Exchange currently supports USD and EUR deposits for both Retail users and Institutions. For instructions on USD transfers for Retail users and Institutions, refer here: Retail | USD Fiat Deposit and Withdrawal via SWIFT (Exchange)
Does Crypto com have an exchange app? ›
The Crypto.com Exchange app is a trusted and secure platform for advanced crypto traders. Trade with confidence on our powerful order crypto exchange platform.