FAQs
Regulated and licensed: CEX.IO is regulated and licensed to operate in all jurisdictions where it offers its services, giving investors peace of mind that they're using a compliant platform.
What is the limit on CEX.IO debit card? ›
1 - New customers (under 3 months from the identity verification) have a maximum daily limit of $1,000 and a maximum monthly limit of $3,000. After 3 months applied standard payment method limits. 2 - Requires Address verification at least.
Is CEX.IO available in the USA? ›
Global availability
CEX.IO has offices in the U.K., U.S., Portugal, and Lithuania. Check this page to make sure that CEX.IO services are available in your region.
How to get a CEX.IO card? ›
To claim a CEX.IO Card, download our mobile app (if you haven't done so already), and follow these steps:
- Swipe left on the CEX.IO App homepage.
- Tap Claim your CEX.IO Card.
- Read and accept our Terms of Use.
- Select up to four (4) assets to use for payments (Euro is added by default).
Does CEX.IO report to IRS? ›
Yes, CEX.IO gains and income are considered taxable transactions by the IRS. CEX.IO capital gains tax ranges from 10% to 37% for short-term capital gains, and up to 20% for long-term capital gains, depending on the total taxable income.
How much does CEX.IO charge for withdrawal? ›
CEX.IO charges different withdrawal fees based on the withdrawal method chosen. Visa and MasterCard withdrawals are charged between 1,2% and 3% + $1,20 to $3,80, and bank wire transfers 0,3% + $25, Skrill 1% + $3, PayPal 1% +$5, and other payment methods variable fees between 1% and $10.
How long does it take to withdraw money from CEX.IO card? ›
Verify the transaction details, click Confirm, and provide your 2FA code. The processing timeline of bank transfer withdrawals depends on the recipient bank. CEX.IO typically confirms the transaction within 1-3 business days. The web content provided by CEX.IO is for educational purposes only.
Can I withdraw from CEX.IO to my bank account? ›
CEX.IO customers can withdraw their crypto assets to participating debit/credit cards, bank accounts (where eligible), or online wallets (Skrill, Epay). These transactions are completed in two steps: The system sells your crypto for fiat funds. The proceeds are sent to the chosen payment method.
How long does a CEX payment take? ›
- Domestic bank transfers (SEPA, ACH, Faster Payments) can take up to one business day to be credited to your CEX.IO account. - International bank transfers (SWIFT) require 2 to 5 business days to be credited to your CEX.IO account. - This time is measured from the moment your bank initiates a transfer.
Can I use CEX in USA? ›
Cryptocurrency Exchange
CEX.IO offers 30 cryptocurrencies for U.S. users, including the most popular ones, such as bitcoin, Ethereum, Cardano and Solana. You can also transfer cash into CEX.IO via bank transfer, wire transfer or Google or Apple Pay.
CEX.IO supports USDT deposits through the Ethereum, Binancesmartchain, Tron and Solana Blockchain. Attempting to deposit USDT through any other Blockchain to CEX.IO will cause a failed deposit and loss of funds.
How do I get CEX.IO verified? ›
If you're using the CEX.IO website
If you started using the web version of CEX.IO, go to your profile and open the Verification tab. Click on Complete in the app for the necessary verification step. A QR code will appear. Scan it with your mobile device to open the CEX.IO App and begin the verification process.
How to get a crypto debit card? ›
How Do I Get a Bitcoin Debit Card? Bitcoin debit cards are typically issued by cryptocurrency exchanges and usually require individuals to create an account and/or digital wallet in order to apply for a card. Some also require users to validate their identity using the Know Your Customer (KYC) verification process.
Why is CEX.IO rejecting my withdrawal? ›
Make sure your withdrawal is within the transaction limits. You can find information on the minimum required amounts on the Limits and Commissions page, Cryptocurrencies tab. Pay attention to the total amount field. It shows how much will be sent after fees.
Is CEX.IO real or fake reddit? ›
Many people asking if it's a scam and being told, "yes." I also saw positive comments in these threads, but when I looked at their post history, they didn't seem to have activity outside of just posting about cex. Therefore, I suspect they are bots or shills, and not people with real interests.
How long does a CEX.IO withdrawal take? ›
Please allow up to one hour for the network to pick up your operation. It can take longer in case of unexpected network issues. - If your card withdrawal is still pending after a few hours, please contact our Support team. - Withdrawal requests are processed within 24 hours on business days.
What are the cons of CEX? ›
Disadvantages of CEXs
Exchange Failure Risk – Since CEX holds custody of their customer's assets, the event of failure/hack/bankruptcy of the exchange may result in users losing their cryptocurrencies.
Does CEX.IO require ID verification? ›
Identity Verification Steps
During the verification process, you'll need to provide information about your identity, such as name, date of birth, and country of residence. To help speed things along, have your identity document ready. We accept the following documents: An international passport.