Cryptocurrency | Fraud Prevention - HSBC UK (2024)

FAQs

How do I know if a text from HSBC is genuine? ›

Obvious spelling and grammar mistakes indicate the message isn't genuine, eg, the dot within 'HSBC' and 'card' being misspelt as 'car. ' Look for informal language and poor sentence structure.

Almost half the UK's banks do not support cryptocurrency in any form, with most regulated banks blocking some transactions and exchanges.

If the message claims to be from HSBC and you're not sure it's genuine, compare it to our examples of real vs fake texts. You can also screenshot the message and send the image to us at phishing@hsbc.com.

HSBC, First Direct

They do have on transfers to crypto platforms. , if you are using a debit card or digital banking services, or go through their customer contact centre, limits are £2,500 for a single payment. There is a total limit of £10,000 in any rolling 30-day period.

The information we ask for might include date of birth, address, and mother's maiden name. We will also ask for two digits from your personal HSBC security number.

Yes, banks may use text messages to help protect accounts and provide convenient messages to customers. The utilization of text messaging varies from bank to bank, so it's important to understand how yours might reach out to you once you agree to receive texts from them.

HSBC Bank does not directly support cryptocurrency transactions; however, customers can still obtain digital currencies by linking their HSBC account to a regulated crypto exchange in the United Kingdom or Europe.

The United Kingdom

The U.K. has allowed cryptocurrency use since it was first introduced, using existing policies and growing experiences to help it develop a framework for cryptoasset regulation. The government regulates the following crypto assets: Exchange tokens (cryptocurrencies) Asset-referenced tokens.

To withdraw cryptocurrency to a UK bank account, you'll first need to sell your crypto for British Pound Sterling (GBP) or another fiat currency on a cryptocurrency exchange that supports fiat withdrawals. Once the sale is complete, you can typically initiate a bank transfer from the exchange to your UK bank account.

What email address does HSBC use? ›

HSBC customers are invited to e-mail customerrelations@hsbc.com. For business or marketing enquiries, please contact the relevant business or regional office directly.

User reports indicate no current problems at HSBC

HSBC offers current accounts, savings, investments, loans, credit cards and other financial products. Clients can access their HSBC accounts through online banking and mobile banking apps.

For UK payments, the daily limit for online and mobile bank transfers is £25,000 per account. If you need to transfer a larger amount, for example making a deposit on a house, you'll need to make a CHAPS payment. This can be done in branch and has no upper payment limit.

Accepting crypto payments is legal in the United Kingdom. Some UK-based companies have been accepting BTC for payment for several years. After weighing all the pros and cons, you can use NOWPayments services to accept Bitcoin payments.

The Property (Digital Assets etc) Bill, introduced in Parliament today, will mean that for the first time in British history, digital holdings including cryptocurrency, non-fungible tokens such as digital art, and carbon credits can be considered as personal property under the law.

Legitimate SMS marketing messages are usually sent from a 6-digit short code (like 711711), a 10-digit toll-free phone number (ex: 844-462-2554), or a local text-enabled business phone. If you receive a text message from an unidentified 11-digit number, the odds are high that it's a scam.

Debit SMS Alert

When you specify a particular amount, you will get an SMS alert when an amount equal to or greater than the stipulated amount is debited from your account.

Android: Notifications are set 'on' by default when you install the app.