Data Confidentiality: How Can Businesses Protect Their Data? (2024)

Ensuring data confidentiality is crucial for businesses of all sizes. By adequately protecting confidential data, companies not only avert fines and penalties but also build trust with customers, employees, and other relevant stakeholders.

What is confidential data?

Confidential data is data intended to be kept secret since its disclosure can cause damage to the company and its stakeholders.

Examples of confidential data include:

  • Personal data: national identification numbers, full names, phone numbers, addresses, email addresses, credit card numbers, etc.
  • Trade secrets: customer and supplier lists, source codes, processes, inventions, etc.
  • Other restricted business data: unpublished financial information

What is a data breach?

A data breach occurs when confidential data falls into the wrong hands. Hence, a data breach is a failure to preserve data confidentiality.

Data breaches are extremely dangerous for businesses since they can cause significant financial losses and reputational damage.

What is data confidentiality?

Data confidentiality means that personal data, trade secrets, and other private business data are protected against unauthorized access, disclosure without permission, and theft.

With data breaches becoming more frequent and complex, companies need to implement robust safeguards to ensure that the data that is meant to be secret stays secret.

Taking appropriate measures to ensure data confidentiality protects organizations against the negative consequences of data breaches and helps them stay on top of regulatory compliance.

How can businesses ensure data confidentiality?

Here are some of the 7 effective ways to ensure data confidentiality in your organization.

1. Restrict access to data

Businesses can ensure data confidentiality by controlling who has access to non-public information, documents, files, etc. Access control should always be based on the principle of least privilege, which means that you should only grant access to data on a need-to-know basis. After all, the fewer people have access to the data, the lower the risk of a data breach.

2. Encrypt your data

One of the best ways to protect data confidentiality is encryption. Simply put, encryption is a process that uses an algorithm to turn data into an unreadable format. Only authorised people can decrypt the data and read it. To everyone else, encrypted data is intelligible.

A virtual private network is an effective and convenient tool that leverages encryption technology, and there is a wealth of options available. By simply utilizing a free VPN, you can ensure that your data remains indecipherable to third parties. This helps your business to maintain confidentiality and even enables employees to access your company network remotely without putting sensitive data in jeopardy.

3. Implement a confidentiality policy

A confidentiality policy includes instructions on how employees should handle confidential data to ensure its protection. By providing employees with a clear set of guidelines, you eliminate second-guessing, minimise the risk of data breaches due to human error, and ensure regulatory compliance.

4. Implement a data retention policy

The more data you have, the more difficult it is to protect it. To ensure data confidentiality and GDPR compliance, companies should delete all data that has outlived its original processing purpose.

A data retention policy makes it easier for employees to understand:

  • what data they need to store and for how long
  • how to safely dispose of data when it’s no longer necessary

5. Develop and implement a cybersecurity program

Nowadays, developing and implementing a cybersecurity program is essential to ensuring the confidentiality of your digital data.

A cybersecurity program provides a comprehensive overview of your company’s electronic data and the risks it faces. Most importantly, it includes all the measures you should take to ensure data confidentiality, availability, and integrity.

Examples of security measures include antivirus programs, firewalls, intrusion detection systems, multi-factor authentication, software updates, and cybersecurity awareness training.

6. Take physical security measures

Protecting your data against cyber threats is not enough. You also have to safeguard it against physical threats, such as theft.

This can be done by using an office alarm system, locking up paper-based confidential documents and files, and installing surveillance cameras.

7. Non-disclosure agreements

Sometimes companies need to share confidential data with their employees, investors, or other stakeholders. For example, employees often need access to customer lists to carry out their jobs.

To ensure that the people who receive access to the data will not disclose it, the company should ask them to sign a non-disclosure agreement.

How can Penneo help you protect confidential data?

Penneo Sign is a digital signing and data collection solution that helps companies across industries reduce manual work and enhance customer experience without compromising security.

How we ensure the confidentiality of your data:

  • All stored documents and forms are encrypted using AES256.
  • Penneo doesn’t grant its employees access to the data stored in the system.
  • All data is stored in data centers within the EU.
  • Penneo never shares stored data with any third parties.
  • We implemented robust cybersecurity measures such as firewalls, antivirus programs, multi-factor authentication, role-based access control, etc.
  • Penneo Sign is compliant with the EU’s GDPR.

Additional security layers:

Penneo allows you to enable end-to-end encryption and multi-factor authentication for sensitive documents and forms. Additionally, you can set up automatic data deletion and control who has access to data.

Learn more about Penneo Sign

Penneo KYC is a GDPR-compliant digital solution that helps companies automate their KYC processes and ensure AML compliance.

How we ensure the confidentiality of your data:

  • All data is end-to-end encrypted to ensure that only authorized people can access it.
  • Data is only stored for as long as necessary to meet legal obligations. Afterward, it is automatically deleted.
  • Penneo KYC is compliant with the EU’s GDPR.
Learn more about Penneo KYC
Data Confidentiality: How Can Businesses Protect Their Data? (2024)

FAQs

Data Confidentiality: How Can Businesses Protect Their Data? ›

Controlling access to data includes controlling access of all kinds, both digital and physical. Protect devices and paper documents from misuse or theft by storing them in locked areas. Never leave devices or sensitive documents unattented in public locations. Securely dispose of data, devices, and paper records.

How can businesses ensure data confidentiality? ›

Controlling access to data includes controlling access of all kinds, both digital and physical. Protect devices and paper documents from misuse or theft by storing them in locked areas. Never leave devices or sensitive documents unattented in public locations. Securely dispose of data, devices, and paper records.

How do you protect confidential business information? ›

How to secure confidential information in your business
  1. Do a data inventory. ...
  2. Only keep what you need. ...
  3. Only use private networks. ...
  4. Conduct security awareness training for your employees. ...
  5. Implement control access. ...
  6. Encrypt stored data. ...
  7. Encrypt files before sending them. ...
  8. Shred outdated data.
Apr 9, 2024

How can you protect confidential data and information? ›

Never leave your computer without locking it – even for a few minutes. Use a password-protected screensaver. Be aware of who is around your work area, and what they might see. Don't leave papers or documents out in plain sight that contain personal or sensitive information.

How can businesses protect their customers' data? ›

Use encryption if you allow remote access to your computer network by employees or by service providers, such as companies that troubleshoot and update software you use to process credit card purchases. Consider implementing multi-factor authentication for access to your network.

How can a business ensure confidentiality? ›

How can businesses ensure data confidentiality?
  1. Restrict access to data. ...
  2. Encrypt your data. ...
  3. Implement a confidentiality policy. ...
  4. Implement a data retention policy. ...
  5. Develop and implement a cybersecurity program. ...
  6. Take physical security measures. ...
  7. Non-disclosure agreements.

What are three methods that ensure confidentiality of information? ›

Technical safeguards like robust data encryption, secure management of physical documents, and consistent access reviews with audit trails are crucial in preventing unauthorized access and ensuring data confidentiality.

How do I keep my information confidential? ›

Physically lock electronic devices and use available IT locks like biometrics and security keys. Choose strong passwords (not the default or an easy-to-guess password), and don't use the same one on different accounts. Place physical documents in locked cabinets when you no longer need them.

How do you secure business information? ›

Four Easy Ways to Protect Your Business
  1. Teach Employees to Avoid Phishing. Phishing happens when criminals trick employees into opening malicious attachments or sharing personal info. ...
  2. Require Strong Passwords. ...
  3. Require Multifactor Authentication. ...
  4. Update Business Software.

What is an example of confidential information that must be protected? ›

What are examples of Confidential Information? Examples of confidential information include a person's phone number and address, medical records, and social security. Companies also have confidential information such as financial records, trade secrets, customer information, and marketing strategies.

How do you store confidential data safely? ›

How to store data securely
  1. Choose a secure storage method. Store personal data in a secure location, such as an encrypted database, a password-protected file, or secure cloud storage service.
  2. Keep backups and perform updates. ...
  3. Limit access. ...
  4. Use strong passwords. ...
  5. Protect your work devices.
Mar 30, 2023

What is confidential data protection? ›

In practice, this menas that all information, whether on paper, computer, visually or audibly recorded, must not be revealed without the agreement or consent. It can also mean that the information cannot be used to the detriment of the person who provided it without his consent.

What is an example of a confidentiality statement? ›

Here is a common example: CONFIDENTIALITY NOTICE: This message and any accompanying documents contain information belonging to the sender which may be confidential and legally privileged. This information is only for the use of the individual or entity to which it was intended.

How do companies keep their data confidential? ›

Encryption is a common way to protect customer data from bad actors, and organizations have different types of encryption they can choose from: File-level encryption can protect data in transit and make it harder for hackers to access cloud-based software or resources.

How can we protect your data? ›

11 practical ways to keep your IT systems safe and secure
  1. Back up your data. ...
  2. Use strong passwords and multi-factor authentication. ...
  3. Be aware of your surroundings. ...
  4. Be wary of suspicious emails. ...
  5. Install anti-virus and malware protection. ...
  6. Protect your device when it's unattended. ...
  7. Make sure your Wi-Fi connection is secure.
Apr 19, 2023

What are the steps a business may take to protect data? ›

Conduct a security audit, implement access controls, and use encryption to safeguard your sensitive information. Train your employees on security best practices and regularly review and update your security measures.

How to ensure data security as a business? ›

How to protect your business's sensitive information
  1. Teach your staff about cybersecurity. ...
  2. Set internal controls to guard against employee fraud. ...
  3. Keep your software updated. ...
  4. Use difficult-to-guess passwords. ...
  5. Guard your wireless networks. ...
  6. Use encryption on all types of data. ...
  7. Back up your data every day.

How can businesses ensure data is correct? ›

There are a lot of tactics you can implement to improve data quality and achieve greater accuracy from analysis.
  1. Improve data collection. ...
  2. Improve data organization. ...
  3. Cleanse data regularly. ...
  4. Normalize your data. ...
  5. Integrate data across departments. ...
  6. Segment data for analysis.

What is the best possible solution for data confidentiality? ›

Top 10 Data Security Solutions
  • Data Discovery and Classification. ...
  • Firewalls. ...
  • Intrusion Detection & Prevention Systems (IDPS) ...
  • Anti-Virus/Anti-Phishing. ...
  • Security Information and Event Management (SIEM) ...
  • Data Loss Prevention (DLP) ...
  • Data encryption. ...
  • Data-Centric Audit and Protection (DCAP)
May 21, 2024

What measures can help to preserve data confidentiality? ›

A comprehensive approach to data protection that includes encryption, backup and disaster recovery planning, access control, network security, and physical security can help ensure the security and confidentiality of sensitive information.

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