Delete email in Outlook.com - Microsoft Support (2024)

FAQs

How do I Delete an email in Microsoft Outlook? ›

Sign in to Outlook on the web. At the top of your inbox, above the message list, select the check box. Above the message list, select Delete. All the email in your inbox will be moved to the Deleted Items folder.

If you cannot delete emails from outlook, this fix can help you in delete the email. Step 1: Open outlook and Select the email that is to be deleted. Step 2: Press the shift+delete keys from the keyboard simultaneously. Step 3: You may see a dialogue box with a warning while hard deleting; accept it to continue.

Select File > Info. Select Message Resend and Recall > Recall This Message..., and select one of the two options. Select Delete unread copies of this message to recall the sent message. Select Delete unread copies and replace with a new message to replace the sent message with a new message.

In the Preferences window, select "General" under the "Personal Settings" category. Scroll down to the "AutoArchive" section and uncheck the box next to "Remove expired items." Click the "OK" button to save the changes. This should stop Outlook from automatically deleting old emails.

Fix messages that are stuck in the Outbox

Click Send/Receive > Work Offline. In the Navigation Pane, click Outbox. From here, you can: Delete the message.

If you've deleted a lot of email, it may take some time for those items to move to or be deleted from the Deleted Items folder. Leave the browser window open while the deleting takes place. If the email still fails to delete properly, select a smaller batch to delete.

For Gmail, you'll first click “Sent” in the left-hand sidebar. Now, you can click on the small box next to each message and then click on the trash icon to delete them.

Why can't I delete sent items in Outlook? ›

This issue can be caused by a few different things, but the most common cause is a conflict between a retention policy and a retention label. To fix the issue, you can try the following: Check the retention policy for the inbox folder. Make sure that the policy does not prevent deletion of emails.

Unfortunately, deleting an email from your account does not delete it from the recipient's account. It only deletes your copy of the email and does not affect the recipient's email copy that resides in their “inbox” folder.

In the AutoArchive dialog box, click on "AutoArchive Settings." - Below, you'll find the option "Permanently delete old items." Make sure this option is unchecked. - Click "OK" to save your changes.

Select Mail > Junk email. If you want to block an email address or domain, select Blocked senders and domains and select Add blocked sender. Enter the email address you'd like to block, or if you want to block all email from a domain, enter the domain name. Select OK, and then Save.

You can quickly delete multiple emails from a folder and still keep your unread or important emails for later. To select and delete consecutive emails, in the message list, click the first email, press and hold the Shift key, click the last email, and then press the Delete key.

For Gmail, you'll first click “Sent” in the left-hand sidebar. Now, you can click on the small box next to each message and then click on the trash icon to delete them. For mobile, first tap on the 3 horizontal lines in the search bar, tap the sender's profile image, and then the trash icon.