Disney World's crowds are thinning. Growing competition — and cost — may be to blame. (2024)

Disney World attendance appears to drop

Disney World's crowds are getting smaller, signaling that the high entry costs to the theme park as well as competition from other destinations may be taking a toll on attendance, Wall Street Journal reporter Jacob Passy told CBS News.

"We specifically looked at July 4, which over history has always been a fairly peak day for the parks," Passy said, noting that he looked at data from a company called Touring Plans, which tracks wait times at top amusem*nt parks. "The wait times were significantly lower this year than in previous years."

Touring Plans' data showed that July 4 was the third-slowest day in the past year at Disney's Hollywood Studios theme park in Florida. Meanwhile, wait times at Disney's Magic Kingdom in the state were an average of 27 minutes on July 4, down from 47 minutes in 2019, according to the Wall Street Journal.

The entertainment giant may be battling a few issues, including parents' increasing wariness of spending more than $100 per day for a ticket to Disney World. Intense competition from rival destinations, especially as pandemic restrictions have eased across the globe, may also be playing a role, Passy noted.

"Florida was one of the first parts of the country to benefit from one of those post-COVID booms," he said. "They started getting people much earlier than other destinations, and now they are having to compete with cruise lines and with folks who want to travel to Europe."

In May, Disney Parks Chairman Josh D'Amaro said at an investor conference that the company expected "to see some moderation in the demand at Walt Disney World." But he pointed to lower attendance following Disney World's 50th anniversary celebration, which ended in April 2023.

Disney didn't immediately respond to a request for comment.

Tourist tax revenue is down this year across several Florida counties, suggesting that the issue isn't specific to Disney World, but could point point competition more broadly for tourism dollars from other locations. And wait times at Disney World rides have inched back up, according to one theme park expert, Robert Niles, who tweeted about wait times of more than 80 minutes for popular rides like Space Mountain.

Feud with DeSantis

At the same time, Disney World is embroiled in a fight with Florida Governor Ron DeSantis, who has orchestrated a takeover of Disney World's theme park district after the company opposed a state law that critics have dubbed "Don't Say Gay." That law restricts teachers from discussing gender identity and topics surrounding sexuality in the classroom.

In late April, Disneysued DeSantis, alleging the governor waged a "targeted campaign of government retaliation" because of its opposition to the law.

But it's difficult to quantify whether the culture war battles between Disney and DeSantis are scaring away visitors, Passy noted.

"I would say that there are probably some folks that are turned off for various reasons, but I would hesitate to suggest that is the main driver of any trends we are seeing at Disney World right now," he said.

Aimee Picchi

Aimee Picchi is the associate managing editor for CBS MoneyWatch, where she covers business and personal finance. She previously worked at Bloomberg News and has written for national news outlets including USA Today and Consumer Reports.

Disney World's crowds are thinning. Growing competition — and cost — may be to blame. (2024)

FAQs

Disney World's crowds are thinning. Growing competition — and cost — may be to blame.? ›

Growing competition — and cost — may be to blame. Disney World's crowds are getting smaller, signaling that the high entry costs to the theme park as well as competition from other destinations may be taking a toll on attendance, Wall Street Journal reporter Jacob Passy told CBS News.

Why is Disney World attendance dropping? ›

With prices of tickets increasing steadily over the last several years, the introduction of a paid Lightning Lane system that replaced a once-free FastPass+ service, and the reduction of “perks” to hotel stays, it stands to reason why some folks just aren't able to afford to visit the parks as often if at all these ...

Is Disney World losing money? ›

Disney's Experiences segment that includes parks and consumer products — and makes up just over half of profit — reported operating income dropped 3.3% to $2.22 billion, falling short of the $2.3 billion expected by analysts.

What is the big issue with Disney? ›

With falling stock prices, subscriber losses, film flops, and declining park attendance, Disney faced considerable financial struggles in 2023. This led to the company announcing major layoffs and cost reductions late in the year.

Is Disney seeing a decline? ›

While Disney had a net positive Q3, its Experiences sector brought in just $8.4 billion in revenue, making for a paltry 2% growth compared with this time last year. Operating profit, meanwhile, slipped 3%, to $2.2 billion.

Which Disney park has the lowest attendance? ›

Meanwhile, the Disney theme park with the fewest visitors that year, also located at Walt Disney World in Orlando, Florida, was Typhoon Lagoon, which reported just under two million guests.

Why Disney is not doing well? ›

Hiking up the prices of their subscription services, and they have been rocking the world of Hollywood (I don't mean that in a good way at all). According to CNN's article, they've been underperforming because their strategy regarding linear television is so weak. Disney's theme parks were also failing domestically.

Are Disney parks struggling? ›

Disney reported weaker-than-expected results for its theme-parks division in its latest earnings. It blamed the drop on weakening consumer demand, which it said was likely to continue. Americans are reining in spending after being hammered by inflation, forcing companies to adapt.

Why did Disney World shut down? ›

"As a result of this unprecedented pandemic and in line with direction provided by health experts and government officials, Disneyland Resort and Walt Disney World Resort will remain closed until further notice."

Does Disney have a lot of debt? ›

Total debt on the balance sheet as of June 2024 : $47.58 B

According to Walt Disney's latest financial reports the company's total debt is $47.58 B. A company's total debt is the sum of all current and non-current debts.

Who owns Disney? ›

The top three individual owners of the company include Christine McCarthy, Bob Iger, and Safra Catz while the top institutional shareholders are Vanguard, BlackRock, and State Street.

What caused Disney's downfall? ›

However, it's not just Disney+ that should be put to blame. Bad management, poor leadership, and oversaturation seem to be the main causes for Disney's downfall.

What is Disney's biggest threat? ›

The main threat to the company is its non-specificity. They are a jack of all trades and master of none. It makes it difficult for them to work on their different ranges of products. They need to bring in new products and technologies to retain their position in the competitive market.

What is the current issue with Disney? ›

User reports indicate no current problems at Disney+

Disney+ (Disney Plus) is a video streaming service, offered by Disney.

What time of year has the lowest attendance at Disney World? ›

Off-peak times fall in September and parts of January and February (outside of school breaks). Discounts on vacation packages booked directly through Disney (which combine park tickets and hotel stays) can be found year-round, though they're most common at these less-crowded times.

How many people does Disney World allow in a day? ›

Disney Parks are designed to handle massive crowds. The Magic Kingdom can allegedly hold more than 100,000 guests, but through phased closures Disney limits park attendance to levels more conducive to guest safety and enjoyment.

Is Disney losing reservations? ›

Daily visitors will no longer need reservations to visit any of the Disney World parks. Disney World daily visitors and annual passholders can once again parkhop any time of the day starting on Tuesday, Jan. 9.

Is Disney slowing down? ›

In the third quarter, attendance and revenue growth for Disney's parks and experiences division softened. Total revenue from the division rose 2%. “Overall, I would just call this a bit of a slowdown that's being more than offset by the entertainment business,” said Iger.

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