Dispute errors on your credit report | USAGov (2024)

Errors on your credit report can affect your credit score and your ability to get a loan or rent a property. Learn about the types of errors and how to correct them.

Know what errors to look for on your credit report

Credit report errors can include the wrong name or address on an account or an incorrect date you made a payment.

Learn from the Consumer Financial Protection Bureau (CFPB) about the common types of credit reporting errors.

Find out how to fix errors on your credit report

If you discover errors on your credit report, gather any supporting documents and include them with a letter disputing the error. Then send it to:

  • The credit reporting agency whose report you are disputing
  • The company that provided the incorrect information

Get detailed instructions from the CFPB on reporting credit report errors.

You can also file a complaint with the CFPB if your written dispute with the credit reporting bureau does not fix the error.

LAST UPDATED: July 2, 2024

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Dispute errors on your credit report | USAGov (2024)

FAQs

What happens when you dispute an error on credit report? ›

The credit reporting company generally has 30 calendar days (45 days in some cases) to investigate your dispute. They have five business days to notify you of the results once the investigation is complete.

How can you get an error removed from your credit report? ›

You should dispute with each credit bureau that has the mistake. Explain in writing what you think is wrong, include the credit bureau's dispute form (if they have one), copies of documents that support your dispute, and keep records of everything you send.

What should you do if you find an inaccuracy on your credit report? ›

If you discover errors on your credit report, gather any supporting documents and include them with a letter disputing the error. Then send it to: The credit reporting agency whose report you are disputing. The company that provided the incorrect information.

Is it illegal to dispute accurate information on your credit report? ›

You may, on your own, notify a credit bureau in writing that you dispute the accuracy of information in your credit file. The credit bureau must then reinvestigate and modify or remove inaccurate or incomplete information.

Is there a downside to disputing credit report? ›

Disputing a charge on your credit does not directly impact your credit score. However, if your credit report changes due to the dispute, your score may change accordingly.

What happens if you falsely dispute? ›

Cardholders can face consequences for filing false chargebacks. In fact, friendly fraud is considered to be a form of wire fraud, which means that, technically, you could go to jail for falsely disputing credit card charges.

What is the 609 loophole? ›

2) What is the 609 loophole? The “609 loophole” is a misconception. Section 609 of the Fair Credit Reporting Act (FCRA) allows consumers to request their credit file information. It does not guarantee the removal of negative items but requires credit bureaus to verify the accuracy of disputed information.

Can I sue for errors on my credit report? ›

Yes, you can sue a credit bureau for violating the FCRA, especially if they refuse to fix errors despite you following the requirements of the dispute process. The FCRA requires the credit bureaus to maintain accurate data and investigate any disputes consumers raise.

What is the best reason to put when disputing a collection? ›

If you spot wrong account numbers, mismarked payments, or unfamiliar accounts, dispute away. Include solid evidence like bank statements proving the errors.

How hard is it to dispute a credit report? ›

You have the right to dispute credit report information online, by mail or over the phone. Online may be the fastest and easiest method, and you can manage the process with Experian in the Dispute Center. But you can't dispute some items online.

What is the most common type of error on credit reports? ›

The most common credit report errors are accounts that are too old, accounts with the wrong balances, accounts with the wrong payment history, mixed credit files, identity theft accounts, and being mistakenly reported dead.

What are the three most common credit mistakes? ›

Not checking your credit score often enough, missing payments, taking on unnecessary credit and closing credit card accounts are just some of the common credit mistakes you can easily avoid.

How do I remove incorrect information from my credit report? ›

If you identify an error on your credit report, you should start by disputing that information with the credit reporting company (Experian, Equifax, and/or Transunion). You should explain in writing what you think is wrong, why, and include copies of documents that support your dispute.

How to get stuff removed from a credit report? ›

How to remove negative items from your credit report yourself
  1. Get a free copy of your credit report. ...
  2. File a dispute with the credit reporting agency. ...
  3. File a dispute directly with the creditor. ...
  4. Review the claim results. ...
  5. Hire a credit repair service. ...
  6. Send a request for “goodwill deletion” ...
  7. Work with a credit counseling agency.
Mar 19, 2024

How to factual dispute? ›

Your letter should identify each item you dispute, state the facts, explain why you dispute the information, and ask that the business that supplied the information take action to have it removed or corrected. You may want to enclose a copy of your report with the item(s) in question circled.

Who is responsible for correcting an error in a credit score? ›

Contact the credit bureau and initiate a dispute process to rectify mistakes. Provide necessary documents to support your claim of inaccuracies. Credit bureaus and lenders are responsible for fixing errors in credit reports.

How long does it take the credit bureau to remove an error? ›

How Long Will the Dispute Process Take? The FCRA requires the national credit bureaus to complete dispute investigations within 30 to 45 days, as follows: 30 days: Credit bureaus (referred to in the FCRA as credit reporting companies) must investigate and resolve disputes within 30 days of receiving them.

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