FAQs
There's no right or wrong answer when it comes to deciding which type of boarding pass is right for you — both work just fine. But when it comes to air travel, we like to play it safe, which is why we recommend printing out your boarding pass, too.
Is it mandatory to carry print of boarding pass? ›
View/download/print boarding pass
Once downloaded, we recommend you to carry a printed or soft copy of the same before reaching the airport.
Can I use my phone instead of printing a boarding pass? ›
You can use your mobile boarding pass at most airports. Before you leave, check to see if your departure or connecting airports accept mobile boarding passes: Does my airport accept mobile boarding passes? Find your airport, then look under 'Airport details' to see if mobile boarding passes are available.
Is a screenshot of a boarding pass good enough? ›
Yes, you can use screenshot of your boarding pass. All airlines offer the option of a mobile boarding pass as an alternative to printing yours or picking up a paper copy at the airport. In case you lost you phone or paper boarding pass it always works in that time.
What happens if you forget to print your boarding pass? ›
You cannot board the plane without a printed or mobile boarding pass. If you've lost yours, you'll need to ask a gate agent to reprint your boarding pass.
Can you check-in online without printing boarding pass? ›
This will all depend on the airline you are flying with. Some accept both a printed boarding pass and a digital one on your phone, but it's best to check with your airline.
Can I fold my printed boarding pass? ›
If you fold it gently the printout will still work as long as the paper isn't worn at the creases. I usually have a backpack or put it in the outer pocket of carry on luggage which would be fine for most travelers.
Do I need a paper copy of my boarding pass for TSA? ›
Have your boarding pass on your mobile device? It's important to remember that the TSA officer cannot accept a printed version of a mobile boarding pass because the technology doesn't recognize it. A mobile boarding pass must be on the phone.
Is it necessary to take print out of a flight ticket? ›
There is no need to print tickets thanks to e-tickets. In other words, e-ticket or online flight tickets have replaced the print ones. Passengers and airline company makes a contract through e-tickets. Passengers' ticket details are secured in the company's database through encryptions such as PNR.
Can I just screenshot my boarding pass? ›
Ya the screenshot works sound or at least it has for me. OP I've sent boarding card screen shots to friends before never any issue with them working. Screenshot definitely works. I've seen plenty of people turned back at security because they've been using screenshots.
If you encounter issues when printing the boarding pass, it often helps to power off all devices and try again later. If this doesn't work, you can visit the airport's self-check-in counter or use a check-in kiosk to collect your boarding pass before your flight.
Can you go through TSA with your boarding pass on your phone? ›
A mobile boarding pass is an electronic document on a personal mobile device that allows you to go through security and board your flight.
Is it necessary to carry a boarding pass print out? ›
Boarding Pass
Passengers are requested to carry a print out of their boarding card once they have completed their mobile Check-in. The boarding pass can also be obtained from one of the IndiGo counters at the airport. However, it is recommended to take the print in advance to skip the queue.
Is it better to print your boarding pass at home? ›
Opting to print your boarding pass at home is a savvy move that could save you more than just time. You can't always expect the airline kiosks to work, and if they do, you might face a long queue. If you ask the service desk to do it for you, you might pay a ridiculous printing fee.
What are the disadvantages of online boarding pass? ›
Cons of Paperless Boarding Passes:
Each mobile boarding pass is only valid for one passenger on one device; group travelers must each have a separate pass emailed to their individual phones. Refreshing the browser can occasionally log you out of the airline website, creating a delay in boarding.
Do I get a physical boarding pass if I check-in online? ›
Yes it is possible to print boarding pass after you have done web check in. There are two ways to print. Pleas go to any check in counter. Show your PNR or web boarding pass and staff will print your boarding pass.
Do I need a printed boarding pass for TSA? ›
Have your boarding pass on your mobile device? It's important to remember that the TSA officer cannot accept a printed version of a mobile boarding pass because the technology doesn't recognize it. A mobile boarding pass must be on the phone.
Can I go straight to security if I have my boarding pass? ›
I have checked in online and have no hold baggage, do I need to go to check-in? If you have checked in and have a printed or mobile boarding pass and are not checking in any hold luggage you can go straight to security and through to the departure lounge.
Is a mobile boarding pass the same as a ticket? ›
Is there a difference between using a printed ticket and a mobile boarding pass? You don't need to print them if an airline offers a mobile option. It's completely your choice, and there is no difference between them in my experience.