Does my PIN change if I have a new debit card? (2024)

FAQs

When I get a new debit card, does the PIN change? ›

Unless otherwise specified when you receive your new card, your PIN will stay the same.

So you have your new card in your possession and their should be no need for a new pin to be issued. The only time a pin would change is if you ask your bank to change it.

Activating a New Card

Note: If the card is a replacement with the same number as your previous card, your PIN will not change.

If you've forgotten your debit card PIN, some banks may offer a way to retrieve it through their website or app. You can also call a customer care representative, or find a local branch for help. You'll probably still need to verify your account ownership and may be directed to reset the PIN for security reasons.

Will a replacement debit card have the same number? If your old card expired, and you are issuing a new one, the number will stay the same. However, key information on the card, such as the expiration date and CVV, will change.

Yes, you can use your old PIN on your new credit card with most issuers, if your original card simply expired. However, if you got your new card because the old one was lost or stolen, you might get a new PIN. With some issuers, you might even have to request the PIN separately.

New cards are sent out with new PINs, PINs can be changed through the app and internet banking or at your local branch.

The PIN number can only be used when making a purchase. You can continue to use your card without a PIN number to make purchases.

When you activate your new card, your existing card is automatically deactivated, so you should destroy it by cutting it up or shredding it to protect yourself against fraud.

Do I have to enter my PIN everytime I use my debit card? ›

When you put a debit card into an ATM, you cannot withdraw money, check your account balance, or do anything else without entering the PIN associated with the card. Similarly, when you run a debit card through a POS card reader, you may also have to enter the PIN to complete the transaction.

Fraudsters can still use your debit card even if they don't have the card itself. They don't even need your PIN—just your card number. If you've used your debit card for an off-line transaction (a transaction without your PIN), your receipt will show your full debit card number.

If you have online banking, you might be able to request a new PIN through your bank's website if it provides this option. If you are at the ATM and realise “I forgot my ATM Card PIN number” after putting your card inside the machine, do not worry. Choose Forgot PIN or Regenerate ATM PIN option on the menu.

If you're unable to retrieve your IP PIN online, you may call us at 800-908-4490 for specialized assistance, Monday-Friday, 7 a.m.-7 p.m. your local time (Alaska and Hawaii follow Pacific time), to have your IP PIN reissued.

Yes, you can use your old PIN on your new credit card with most issuers, if your original card simply expired. However, if you got your new card because the old one was lost or stolen, you might get a new PIN. With some issuers, you might even have to request the PIN separately.