Weregularly conduct research and sendsurveys to gather feedback on our products and services. Wecontactcustomersviaphone or email to participate in these research studies.
Ifinvitedto participate in a research study via email, the invitationwill come directly from a PayPal employee's email (greatemployee@paypal.com) or from research@paypal-experience.com ornoreply@paypal-brandsfeedback.com.Ifcontacted by phone,ouremployeewillprovide their full name and reason for calling. We'll never ask you to provide your financial details or personal information like your password.
To report a suspicious email or website, forward it to phishing@paypal.com and we’ll investigate it for you. After you send us the email, delete it from your inbox.
