Does Public charge any fees? | Public FAQ (2024)

At Public, we don’t charge commissions on trading stocks or funds, and there are no account minimums.

The financial services industry is not famous for its transparency, and we think it’s time for that to change. Public is committed to aligning our financial success with the best interest of our community of investors. So we will never charge non-transparent fees or accept Payment for Order Flow (PFOF).

When you submit an order to buy or sell cryptocurrency using the Public app, that order is sent to Bakkt Crypto Solutions LLC (formerly Apex Crypto) for execution and Bakkt Crypto holds your crypto. Bakkt Crypto charges a transparent fee per trade according to the value of the order. For information on crypto trades, please see our crypto fee table.

We want to make sure our customers fully understand what services Public offers - and what they cost. For a complete view of our fee schedule, click here.

When could I be charged a fee?

For a complete view of our fee schedule, click here. If you ever have questions, the team is always here for you, so feel free to give us a shout on the app’s Chat or via email at support@public.com.

How will I be notified?

We will always notify you prior to a fee being added to your account*. You can also see any fees charged directly in your Apex account. We know that financial services fees can be a little tricky, so for most fees, we’ll typically cover the costs the first time around*.

You can see a complete view of all of your fees directly on the Apex website*. You can learn more about accessing and viewing your Apex account here.

What happens if I don’t have enough cash in my account to cover the fee?

After we have reached out to notify you about the fee, we will first try to deduct the fees from any withdrawable cash you have in your account. Unfortunately, if you do not have enough cash to cover the fees, the fees may cause a negative balance in your account.

What happens if I have a negative balance on my account?

If you see a negative balance, it’s critical to cover the unpaid balance right away by making a new deposit into your brokerage account. If you do not deposit funds, we may have to sell some of your positions to cover the balance.

What should I do if I have questions about a fee?

If you have any questions about fees or anything else, please reach out to your Member Support team, using the app’s Chat or by emailing support@public.com.

*Please note that this does not include Regulatory Trading Fees or Crypto transaction markup. These fees are outside of Public’s control, and do not follow the same processes.