Don't fall for "iCloud FREE Storage Notice" email scams - The Mac Security Blog (2024)

Posted on byJoshua Long Don't fall for "iCloud FREE Storage Notice" email scams - The Mac Security Blog (1)

Don't fall for "iCloud FREE Storage Notice" email scams - The Mac Security Blog (2)

A couple weeks ago, we wrote about a scam e-mail alleging that a website had violated image copyrights.

We recently received another interesting message, this time more Apple-specific. It claims that “Your iCloud storage might be full,” and tries to convince the reader to upgrade to 50 GB of storage. However, the e-mail isn’t actually from Apple.

The e-mail contains links that could potentially lead to phishing sites or other scams, malware, or other potentially harmful sites.

What happens if you click on a link in the e-mail?

In our case, the links went to TinyURL short addresses, which in turn redirected to pages hosted at amirlabd[.]com, a domain that was registered in November. In our observations, those amirlabd pages would sometimes attempt to redirect to sites hosted at other domains, for example unanimcar[.]clubor octanvolume[.]store, both of which were registered days after the e-mail was sent. This is possible because the first amirlabd URL dynamically changes the next redirection URL in the chain. Other times, the links redirected to seemingly innocuous pages, such as a Fox News RSS feed hosted at the first domain, or the actual homepage of Microsoft’s Bing search engine.

But it’s possible that the e-mail may have originally redirected to something more harmful, shortly after the message was sent. By the time we tested the links, the redirect-URL database may have changed many times. Initially, the links might have led to, for example, a phishing site designed to look like an Apple ID sign-in page.

It’s also entirely possible that the redirections may change based on factors such as the visitor’s browser, operating system, or IP address. We’ve often observed phishing and spam campaigns do exactly that. Harmful sites do this to make it more difficult for anyone investigating the URLs to prove the sites’ dangerousness.

If you’re concerned that your Mac might be infected after visiting a link in an e-mail, download a free trial of VirusBarrier and scan your Mac. (To buy VirusBarrier at a discount, use the exclusive promo link for our blog readers.) If you clicked a suspicious link on a Windows PC, you can scan your PC using Intego Antivirus for Windows.

How to report scam e-mails

If an e-mail like this one isn’t caught by your spam filter, mark it as spam. By doing so, you can help your mail provider identify similar e-mails, which can help them protect other people.

For more tips on reporting scam e-mails, check out our YouTube video, “How to Report Scam Emails.”

The full text of the scam message

Here is the complete text of the email, with the username portion of the address redacted.

Dear #[username]#,

Your Cloud storage might be full. When exceeding your storage subscription limit, your photos, documents, contacts and device data will no longer be backed up. Also, your photos and videos will no longer be uploaded to Cloud Photos. Cloud Drive and apps for Cloud will not be updated on your devices.

You can continue backing up your photo’s with extra cloud storage, click and receive 50GB storage for free!

Get this deal!

Kind regards,
Subscription Team

You can see a screenshot of a similar e-mail at this Italian-language scam database site.

How can I learn more?

We discussed this scam on episode 324of the Intego Mac Podcast.

Each week on the Intego Mac Podcast, Intego’s Mac security experts discuss the latest Apple news, including security and privacy stories, and offer practical advice on getting the most out of your Apple devices. Be sure to follow the podcast to make sure you don’t miss any episodes.

You can also subscribe to our e-mail newsletter and keep an eye here on The Mac Security Blog for the latest Apple security and privacy news. And don’t forget to follow Intego on your favorite social media channels: Don't fall for "iCloud FREE Storage Notice" email scams - The Mac Security Blog (3)Don't fall for "iCloud FREE Storage Notice" email scams - The Mac Security Blog (4)Don't fall for "iCloud FREE Storage Notice" email scams - The Mac Security Blog (5)Don't fall for "iCloud FREE Storage Notice" email scams - The Mac Security Blog (6)Don't fall for "iCloud FREE Storage Notice" email scams - The Mac Security Blog (7)Don't fall for "iCloud FREE Storage Notice" email scams - The Mac Security Blog (8)Don't fall for "iCloud FREE Storage Notice" email scams - The Mac Security Blog (9)

Don't fall for "iCloud FREE Storage Notice" email scams - The Mac Security Blog (10)

About Joshua Long

Joshua Long (@theJoshMeister), Intego's Chief Security Analyst, is a renowned security researcher and writer, and an award-winning public speaker. Josh has a master's degree in IT concentrating in Internet Security and has taken doctorate-level coursework in Information Security. Apple has publicly acknowledged Josh for discovering an AppleID authentication vulnerability. Josh has conducted cybersecurity research for more than 25 years, which is often featured by major news outlets worldwide. Look for more of Josh's articles at security.thejoshmeister.com and follow him on X/Twitter, LinkedIn, and Mastodon. View all posts by Joshua Long →
Don't fall for "iCloud FREE Storage Notice" email scams - The Mac Security Blog (2024)

FAQs

Do Apple send emails about iCloud storage? ›

If you are receiving a Text, then it is a scam. Apple does provide an email to your Apple ID address when that is the case, but as always, you should not click any links provided in an email that will require personal information. This can be easily faked.

Why am I getting messages about my iCloud storage? ›

Apple sends you notifications when your iCloud account is (almost) full. To stop getting these notifications, you can clear up some space in iCloud; most likely your iCloud Photos, iCloud backups or iCloud Drive needs to be deactivated.

Is an iCloud email a real email? ›

Send and receive email from an @icloud.com address

Any emails you send or receive at that address are stored in the cloud, which frees up space on your device. You can send and receive emails on any device that has iCloud Mail turned on, including your iPhone, iPad, iPod touch, Mac, and Windows computer.

How do I report phishing emails to iCloud? ›

To report harassment, impersonation, or other types of abuse that you receive in your iCloud.com, me.com, or mac.com Inbox, send them to abuse@icloud.com. To report spam or other suspicious messages that you receive through Messages, tap Report Junk under the message. You can also block unwanted messages and calls.

Are iCloud storage alerts real? ›

And one of the most prevalent issue for users of Apple product is the “Your iCloud storage is full” scam. This scam, disguised as an urgent notification from Apple, preys on unsuspecting individuals. Does iCloud send emails about storage? Be alert as those emails mostly are fake and triggered by scammers.

How do I know if an email from Apple is genuine? ›

Check the sender's email address.

Official Apple email addresses end in “@email.apple.com.” Anything else is a scam. In this example, the email is from “@applestorepayment.com” — designed to trick you.

How to stop messages from taking up iCloud storage? ›

Delete messages and manage Mail

You can free up iCloud space when you delete email messages from your iCloud email account. You can also move email messages from your iPhone or iPad to your Mac or PC, where they no longer count against your iCloud storage.

What should an iCloud email look like? ›

Depending on when you created your iCloud account, your iCloud email addresses and aliases may end with @icloud.com, @me.com, or @mac.com domains.

Do iCloud emails exist? ›

With Mail on iCloud.com, you can send and receive email from your iCloud Mail account using a web browser.

Will I get emails if my iCloud storage is full? ›

Yes, once the iCloud mail storage gets full, you won't receive emails.

Does iCloud send emails about storage? ›

It claims that “Your iCloud storage might be full,” and tries to convince the reader to upgrade to 50 GB of storage. However, the e-mail isn't actually from Apple. The e-mail contains links that could potentially lead to phishing sites or other scams, malware, or other potentially harmful sites.

What does a fake Apple security alert look like? ›

Fake emails or messages.

Scammers often send fraudulent emails or messages claiming that Apple has detected viruses or security issues on your device. These messages typically contain urgent language urging you to click on a link or download an attachment.

How do I stop iCloud email spam? ›

To block email in iCloud so that selected messages go to your Trash folder, you'll need to set up a rule, and you'll need to do it in a web browser. To set up a rule in iCloud Mail, go to 'Settings' → 'Rules' and select 'Add a Rule'. Then, create a rule so that messages from a specified sender go to the Trash.

Will emails send if iCloud storage is full? ›

The bad news is that when your iCloud storage is at its max, you cannot send or receive messages to your iCloud Mail address. And this is something that works the same way with other email service providers like Gmail and Yahoo Mail.

What do iCloud emails end with? ›

Depending on when you created your iCloud account, your iCloud email addresses and aliases may end with @icloud.com, @me.com, or @mac.com domains.

What is an iCloud storage alert? ›

Storage Warnings: These alerts inform you when your iCloud storage is nearing capacity, prompting you to free up space or upgrade your storage plan.

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