Double Trouble: How to Deal with Double NAT on Your Network - Practically Networked (2024)

If something is good, then doubling it usually makes it even better (Double Stuf Oreos are one example that comes to mind). But when it comes to Network Address Translation (NAT), the mainstay of most home networks, double doesn’t necessarily equal better.

NAT is definitely a good thing; it allows multiple devices to share a single IP address (without it we would have run out of IP addresses long ago) and it helps limit a network’s exposure to the Internet. But depending on the type of Internet access equipment you have or have been given by your ISP, you may encounter a situation known as double NAT, which isn’t so good. While double NAT doesn’t generally have any ill effects on run-of-the-mill network connectivity — Web browsing, e-mail, IM, and so forth — it can be a major impediment when you need remote access to devices on your network (such as a PC, network storage device (NAS), Slingbox, etc.).

NAT vs. Double NAT

Before we delve more into what double NAT is, how to identify it, and how to correct or compensate for it, let’s first briefly review how NAT works.

In a typical home network, you are allotted a single public IP address by your ISP, and this address gets issued to your router when you plug it into the ISP-provided gateway device (e.g. a cable or DSL modem). The router’s Wide Area Network (WAN) port gets the public IP address, and PCs and other devices that are connected to LAN ports (or via Wi-Fi) become part of a private network, usually in the 192.168.x.x address range. NAT manages the connectivity between the public Internet and your private network, and eitherUPnPor manual port forwarding ensures that incoming connections from the Internet (i.e. remote access requests) find their way through NAT to the appropriate private network PC or other device.

By contrast, when NAT is being performed not just on your router but also on another device that’s connected in front of it, you’ve got double NAT. In this case, the public/private network boundary doesn’t exist on your router — it’s on the other device, which means that both the WANandLAN sides of your router are private networks. The upshot of this is that any UPnP and/or port forwarding you enable on your router is for naught, because incoming remote access requests never make it that far — they arrive at the public IP address on the other device, where they’re promptly discarded.

One example of a likely double NAT scenario is if you’ve ditched your landline phone in favor of Internet-based phone service (such Ooma or Vonage), and as a result have a VoIP adapter plugged in between your ISP-supplied equipment and your router. Another is when your ISP gives you a DSL/cable modem with an integrated LAN switch (i.e. more than one LAN port) and/or wireless access point, and you connect your own router to it.

The Remedy

To check for double NAT on your network, log into your router and look up the IP address of its WAN port. If you see an address in the 10.x.x.x or 192.168.x.x range (both of which are private) it means that the device your router’s WAN port connects to is doing NAT, and hence, you’re dealing with double NAT.

There are a several options available to correct — or circumvent — a double NAT situation. If the culprit is your ISP-supplied equipment, you may be able to access the device’s configuration interface via a browser and set it up to work in “bridge” mode. This will disable NAT on the device and essentially make it transparent on the network so your router will receive the public IP address and perform the NAT function on its own. Instructions on how to activate bridge mode for your specific device can usually be found on the ISP’s or device manufacturer’s support site, but if you can’t find the information or aren’t comfortable making the change, an ISP’s phone tech support will often do it for you on request (or at least walk you through it).

If, on the other hand, your double NAT is being caused by a third-party piece of equipment that needs to be connected in front of your router (the aforementioned VoIP adapters usually require/recommend this for quality-of-service reasons), eliminating double NAT really isn’t an option– but you can still get around it.

One way to compensate for double NAT is to set up separate port forwarding rules on each device so that incoming traffic is shepherded through both layers of NAT. So for example, on the first NAT device (the one closest to your Internet connection) forward the port(s) you need to the IP address ofyourrouter’s WAN port. Then on your router, forward the same port(s) to the address of the device you need to reach.

If you have a lot of ports to forward, doing them individually can get a bit cumbersome, so a simpler method is to configure the first NAT device to make your router’s IP address the DMZ. This will hustle all incoming traffic through the first layer of NAT no questions asked, but when it hits your router it will be filtered or forwarded as appropriate.

Double Trouble: How to Deal with Double NAT on Your Network - Practically Networked (1)

Eric Geier

Eric Geier is a freelance tech writer. He’s also the founder of NoWiresSecurity, providing a cloud-based Wi-Fi security service; Wi-Fi Surveyors, providing RF site surveying; and On Spot Techs, providing general IT services.

Sure, let's dive into the concepts mentioned in the article and expand on them:

Network Address Translation (NAT)

NAT is a fundamental process in networking that allows multiple devices within a private network to share a single public IP address. Without NAT, the depletion of available IP addresses would have occurred far earlier. It works by managing connectivity between the public Internet and private networks, assigning private IP addresses to devices within the local network and translating them to the public IP address when communicating externally.

Double NAT

Double NAT occurs when Network Address Translation is being performed not only on the primary router but also on another device connected in front of it. In this scenario, both the WAN and LAN sides of the router are within private networks. It becomes problematic when trying to enable remote access to devices within the network because incoming connections get trapped or discarded at the intermediary device performing NAT before reaching the router.

WAN and LAN

Wide Area Network (WAN) refers to the external network interface of a router that connects to the Internet, receiving the public IP address. Local Area Network (LAN) encompasses the private network created by the router for internal devices, usually in the 192.168.x.x or 10.x.x.x address range.

Port Forwarding and UPnP

Port Forwarding and Universal Plug and Play (UPnP) are methods used to direct incoming connections from the Internet to specific devices within a private network. Port forwarding involves manually configuring router settings to direct incoming traffic to a designated device or service, while UPnP automates this process by allowing devices to set up port forwarding themselves.

Bridge Mode

Bridge mode is a configuration setting that disables the NAT functionality on a device, effectively making it transparent on the network. When the primary router receives the public IP address and performs NAT independently, it resolves the double NAT issue.

DMZ (Demilitarized Zone)

The DMZ feature allows all incoming traffic to be directed to a specific device within the network. Setting the router's IP address as the DMZ on the primary NAT device can help streamline incoming traffic through both layers of NAT.

Double NAT Remedies

The article suggests several remedies for double NAT:

  1. Bridge Mode: Configure the ISP-supplied device to operate in bridge mode to disable its NAT functionality.
  2. Port Forwarding: Manually set up port forwarding rules on each NAT device to allow incoming traffic to pass through both layers.
  3. DMZ Configuration: Direct incoming traffic to a specific device (e.g., the router) by setting its IP as the DMZ on the primary NAT device.

The author, Eric Geier, not only explains the technical aspects but also provides practical solutions based on specific scenarios, drawing on his expertise as a freelance tech writer and founder of tech service companies dealing with networking, Wi-Fi security, and general IT services.

Double Trouble: How to Deal with Double NAT on Your Network - Practically Networked (2024)

FAQs

Am I behind a double NAT? ›

To detect Double NAT on a network, log into a router and look up the IP address of its WAN port. If you see an address in it means that the device the router's WAN port connects to is doing NAT, and hence, you're dealing with double NAT.

What problems can double NAT cause? ›

A double NAT happens if another router, for example a Nest Wifi router, is connected to the ISP modem or gateway. All this means is that data is going through a NAT process twice, which might cause a very small delay, of the order of milliseconds, to data getting in and out of your home.

How to get rid of double NAT type on Xbox? ›

Connect your Xbox console directly to the modem

Try connecting your Xbox console directly to the modem and then restarting both the Xbox and the modem. Check your network settings to make sure the NAT message is gone. If you're still seeing the NAT message, contact your service provider for more help.

How do I fix my NAT problem? ›

You can fix your NAT type by heading into Settings, Network Settings, or Advanced Settings on your router and enabling UPnP. You'll then need to reset your router and device to ensure the changes are made.

How do I get my NAT type 2 off? ›

How do I change my NAT type to open?
  1. Open your web browser and type your IP address into the address bar.
  2. Fill in your login info.
  3. Look for UPnP settings (usually goes under Settings / Advanced Settings / Network Settings).
  4. Enable UPnP, reset the router, and restart your device.

Does IP passthrough cause double NAT? ›

Unlike traditional settings where the router performs Network Address Translation (NAT) to manage multiple IP addresses on the local network, IP Passthrough assigns the public IP to a single device, bypassing NAT.

Does VPN work with double NAT? ›

A double NAT happens when another router is connected to the ISP modem or gateway. Having a double NAT, where internet data goes through the NAT process twice, impacts VPN functionality, online gaming, and communication between devices connected to your network.

How to check NAT type? ›

To do this, open the command prompt window and type ipconfig /all. This will bring up your local area network (LAN) information, including your IP address, subnet mask, and gateway address. You should see your NAT type listed as Open, Moderate, or Strict in this list.

Should I bridge my eero or the router? ›

While we don't generally recommend this approach, as you will lose some advanced features of eero, it is necessary for customers with certain network configurations. If you have a modem/router combo device, we recommend putting that device into bridge mode.

Does bridge mode disable DHCP? ›

In Bridge mode, Plasma Cloud Access Points are not configured to run their own DHCP servers. Instead, they must rely on an upstream DHCP server to assign IP addresses to all clients belonging to the bridged network.

Does double NAT increase security? ›

Also, a double NAT setup makes the top-level NAT network—hosted by your new router—isolated (and more secure) because devices in this network are behind two layers of firewalls and NATs. They are also invisible to those connecting to the lower-level NAT.

How to tell if you have double NAT? ›

Double NAT (Network Address Translation) can cause issues with your connection. You can check if you are using a double NAT by performing a trace route. Once the trace route is complete, check the first two IP addresses listed. If they are both private IP addresses, you are using a double NAT.

How to sort double NAT on Xbox? ›

Change how your gateway or router is set up
  1. If you're using both a router and a gateway, you'll need to remove one of them from the network. ...
  2. First, try putting your gateway into bridge mode. ...
  3. If you can't put your gateway into bridge mode, try changing your router to function only as an access point.

How do I get a better NAT type on Xbox? ›

To begin, access the Settings menu from your Xbox Series X/S console and select “Network”. Click “Advanced Settings” from here and then choose “Alternate MAC Address”. You should then see an option for “NAT Type”, which you can select to choose either Open or Moderate from the available options.

Can I turn off NAT on my router? ›

You can't actually 'disable' NAT; it's a feature you either use or don't use. The most common reason for asking this question is that users want their public (routable) IP address to be allocated to a client PC (or other device) behind the router rather than that device having a private (NAT) IP address.

Why is double NAT bad for gaming? ›

Because NAT is performed by each router or gateway, your network is split into two different private networks. The devices connected to one private network might have communication problems with the devices connected to the other private network, and you might experience problems with: Online games.

How do I get rid of double NAT on my Netgear router? ›

If your NETGEAR or Orbi router is connected to another router, you can resolve double NAT issues by removing the first router from your network, putting the first router in bridge mode, or putting your NETGEAR or Orbi router in access point (AP) mode.

Is double NAT safer? ›

Also, a double NAT setup makes the top-level NAT network—hosted by your new router—isolated (and more secure) because devices in this network are behind two layers of firewalls and NATs. They are also invisible to those connecting to the lower-level NAT.

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