I recently opened an eBay Business account. I provided all my Business related information and set up my Bank account. I was in the middle of inventory procurement for the beauty products I wanted to sell on eBay. However, I received an email from eBay saying:
"We wanted to let you know that your eBay account has been permanently suspended because of activity that we believe was putting the eBay community at risk. We understand that this must be frustrating, but this decision was not made lightly and it’s important that we keep our marketplace safe for everyone."
I called eBay's customer support and tried to get more information on that. The lady I spoke to was nice in the beginning, but after reviewing my account, her attitude and tone changed. She told me that my account has been permanently suspended and there is nothing they can do. I asked for any information that can help me avoid such a situation in the future. However, she told me that that information was confidential and she cannot continue with this call anymore. She then hung up on me.
My eyes and mouth were wide open as I tried to process what had just happened. I'm still clueless, as there was no activity on my account, so how can my account be putting the eBay community at risk?
Does anyone know what is going on here?
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