Be Informed, Be Safe, and Drive On
While eBay takes tremendous efforts to ensure the safety and security on our site, we cannot control what happens off of our site. To ensure your safety and security, always conduct your transactions on eBay.com and our mobile apps. Also, take some time to educate yourself on common tactics that cyber criminals and fraudsters use to spoof, phish, ransom and otherwise hi-jack unsuspecting consumers. If you believe you have been scammed on pricing, are a victim of fraud, are concerned about suspicious seller activity, or something simply doesn’t look right, you can report a concern here. Or, you can contact appropriate law enforcement using the link at the top of this page.
Let’s start by reviewing some common scam scenarios and how you can protect yourself.
FAQs
You'll have 5 days to test/drive the car. eBay will hold the funds until you receive the car with all the papers. Only after you confirm that you wanna keep it will release me the funds.
Is it safe to buy a car off of eBay Motors? ›
Vehicle Purchase Protection is a program offered exclusively by eBay Motors, designed to protect you against fraud, vehicle title issues, and undisclosed defects for up to $100,000.
What is the phone number for eBay Motors selling security center? ›
Contact us at (866) eBay-Car.
Will eBay refund me if I get scammed? ›
You're eligible for the eBay Money Back Guarantee when you contact the seller within 30 days of actual or estimated delivery date of the item. What happens when I ask eBay to step in? If you haven't received an item, we usually refund your money immediately via PayPal.
How long is a test drive usually? ›
If you're test driving a car for the first time, chances are you're going to be taking a standard test drive. These typically last between 15 – 30 minutes, sometimes longer. If the salesperson tags along for the test drive, they may direct you along a predetermined route on the roads surrounding the dealership.
How many test drives before buying a car? ›
The average buyer will test drive three different vehicles before making their choice. Don't be afraid of inconveniencing the dealership.
How credible is eBay Motors? ›
Is eBay Motors reliable? Short answer; yes, it definitely is. That said, however, there are occasional cases where buyers may not be completely satisfied with their purchase, or there may be instances of fraud, common scams, or other issues.
How do I not get scammed on eBay Motors? ›
To ensure your safety and security, always conduct your transactions on eBay.com and our mobile apps. Also, take some time to educate yourself on common tactics that cyber criminals and fraudsters use to spoof, phish, ransom and otherwise hi-jack unsuspecting consumers.
Does eBay Motors deliver vehicles to your house? ›
Arrange for shipping: Does eBay deliver cars? Simply put, no. Since eBay Motors delivery is not an option, you'll have to arrange to ship it yourself. You can contact a car shipping company or arrange private transport.
Can you talk to a live person on eBay? ›
If you can't find the information you need in our Help articles, and would like to get in touch with us, we're here to help. To improve your help experience, please sign in to your account. Select Contact us at the bottom of this page, choose what you need help with and we'll get you to the right agent.
Heavily discounted or sold-out items: Be wary if a seller has lots of high-value items at suspiciously low prices, or a stock of hard-to-find goods that are sold out everywhere else. If a deal seems too good to be true, it probably is.
Can you get ripped off on eBay? ›
eBay is full of listings for legitimate high-quality items. But scammers also list fraudulent or fake goods and try to get you to pay full price for them. The listings will often state that the item is authentic and include photos (stolen or faked) that will lead you to believe you're purchasing the real thing.
Can eBay take money from my bank account? ›
If your costs are greater than your Available and Processing funds, your funds will appear as a negative amount. If you don't have an additional on-file payment method, the payment doesn't go through, or you don't make a one-time payment, we'll then attempt to charge your linked payout bank account.
How long does it take to test a vehicle? ›
A standard car diagnostic test will take anywhere from an hour to an hour and a half. The time will vary depending on what problems were presented as a reason for the diagnostic and the severity of the problems found. If the issue is complex, a diagnostic test could take as much time as two to four hours.
How long does it take to get an inspection on eBay? ›
The authenticator will inspect the item within one to two business days after receiving it. Once authenticated, it will be shipped directly to the buyer with tracked shipping.
How does getting a car from eBay work? ›
When you buy a vehicle through a fixed price listing, by winning an auction, or when a seller accepts your offer, you'll be redirected to Escrow.com from the eBay checkout. Create your Escrow.com account and deposit the funds to pay for your vehicle. Once you start the transaction, the seller is notified.
Does eBay have a car delivery service? ›
Arrange for shipping: Does eBay deliver cars? Simply put, no. Since eBay Motors delivery is not an option, you'll have to arrange to ship it yourself. You can contact a car shipping company or arrange private transport.
