FAQs
Possibly someone with a very similar username entered your username by mistake when trying to sign in. When that user's password did not work, the user requested a code to try to sign in -- which would go to your email, since it was your account the user was inadvertently trying to sign into.
Why do I keep getting eBay security code texts? ›
You might receive such a code if someone tries and fails to sign in to your account, possibly someone with a similar username or email address that has entered your username by mistake. The user may be trying to reset the password of their account without realizing they are trying to sign in to your account.
Why would eBay send me a security code? ›
Someone with a similar user ID or email address may have mis-typed, couldn't get in, and likely attempted to sign in too many times. Whether they were fraudsters or not, they didn't get into your account because the security code was sent to you. Unless you were directed to contact eBay, there is no need to.
Why am I getting random security codes? ›
Talk to Your Vendor: If you're bombarded by random verification code texts, it's a red flag. Contact the service provider immediately to get to the root of the issue. They can investigate and help secure your account.
Why does eBay keep verifying my account? ›
Verification prevents automated systems from attempting to try to crack accounts by using successive password tries. Verification protects your account directly, and also indirectly by making it harder for other cracked accounts to be used in fraudulent transactions that you might be involved in as a buyer or seller.
Why am I randomly getting verification codes? ›
Maybe your username and password are still secure, but a cybercriminal is trying to rattle you. It's a common tactic in smishing or text messaging scams. Bad guys will send you texts with verification codes or suspicious links, trying to make you click them. The websites you're taken to infect your device with malware.
Why do I keep getting SMS messages? ›
You may be getting spam texts because your phone number has ended up on a marketing list, or because the technology and tools scammers use to spam people generated your number automatically. If you start receiving spam texts, someone is likely trying to obtain your personal information.
Did eBay have a security breach? ›
In May 2014, eBay experienced a data breach that involved unauthorized access to a database containing user records.
Can I avoid eBay authentication? ›
There is no opt in or opt out option. Items included in the Authenticity Guarantee program display a blue Authenticity Guarantee checkmark.
Why did I get a verification code I didn't request? ›
If you have received an unrequested verification, it could be that someone may have had your phone number listed in their account or simply used it to receive a verification code in error. Or it could be someone intentionally trying to hack into your account.
Someone is trying to access your account: If you are receiving verification codes for apps that you have never used, it's possible that someone is trying to access your account. They may have your login credentials, and they are using your phone number to reset your password or gain access to your account.
Why am I getting a security alert? ›
Google sends you security alerts to help prevent other people from using or abusing your account. Help keep your account secure by responding right away to any security alerts you get by phone or email.
Why is eBay constantly signing me out? ›
In addition to that "keep me signed in" box on the sign in page, there is another deep within the Account Site Preferences -- it might be worth checking that box (or unchecking, saving, signing out, signing back in and then checking the box and saving again):
Why do my eBay accounts keep getting suspended? ›
Holds, restrictions, or suspensions are usually placed on accounts for one of the following reasons: You have eBay fees to pay. You need to reimburse eBay for a refund it made to your buyer. You have violated one of eBay's rules or policies.
Why is my account being reviewed eBay? ›
We review accounts for many different reasons. For example, if you're a new seller and don't have an established selling history, if there's a big change in your selling patterns, or if you have an increase in customer claims or late deliveries.
How do I stop getting texts from eBay? ›
Open the eBay app. Tap the Menu icon in the top left-hand corner and go to Settings. Tap Notifications and choose which notifications you'd like to receive.
How do I stop spam messages on eBay? ›
Here are some tips for reducing the amount of emails you get from other eBay members:
- Choose a username that's not related to your email address. ...
- Use an email filter to block unwanted messages. ...
- Consider changing your email address or creating an email account that you only use for eBay.
How do I stop eBay promotional messages? ›
Open the application on your mobile device. Tap the My eBay button in the lower corner. Select Settings and сlick on Emails. From here, you can disable Buyer promotions, Buying activities, and Seller promotions and tips.