Electronic prescriptions (2024)

Over 185 million electronic prescriptions have been issued since May 2020, by more than 76,000 prescribers - GPs and nurse practitioners.

- November 2023

What is an electronic prescription?

An electronic prescription is a digital version of a paper prescription. They are a safe and convenient alternative to paper prescriptions. You can choose to receive an electronic prescription from your healthcare provider when you next need a prescription, or you can request for it to be sent to your Active Script List (ASL).

The majority of pharmacies are set up to dispense medicines using an electronic prescription.

How to get an electronic prescription

During your consultation

Getting your medicine from the pharmacy

  • Visit the pharmacy of your choice and present your token. They will scan the token, provide you with the medicine and offer professional advice.
  • To save time, you may forward your token directly to the pharmacy to have it ready for collection or delivered to your home (if this service is available).
  • If you are unable to go into the pharmacy, you can forward your token to a friend/family member/carer to collect your medicine on your behalf.

Obtaining and storing repeat prescriptions

  • If you have repeats on your prescription, your pharmacy will send you a new token by SMS or email to use when you require more medicine.
  • You will need to use this new token at your preferred pharmacy when it is time to get your next supply of medicine.

    If you accidentally lose or delete the SMS or email with your electronic prescription token, you can ask for it to be resent. For original prescriptions, contact the prescriber. For repeats, contact the pharmacy that issued the repeat.

    What are the benefits?

    Most medicines can be prescribed using an electronic prescription. The message with a link to your electronic prescription is stored on your digital device, so you can access it whenever you’re ready - saving you time, streamlining the process and improving medicine safety.

    • There is no need to carry paper and this reduces the risk of losing scripts.
    • Electronic prescriptions provide a more convenient option if you travel frequently.

    Apps to manage electronic prescriptions

    You can manage your electronic prescriptions through a mobile app. Your local pharmacy may have their own app which can help you more easily manage your electronic prescription tokens. Please speak to your pharmacist for more information or see the list of mobile apps conformant for ePrescribing.

    What is an Active Script List (ASL)?

    A token management solution for all your electronic prescriptions and repeats

    An Active Script List is a digital list of your electronic prescriptions and can be a convenient option if you take multiple medications.

    Once registered, you no longer need to keep track of each electronic prescription token. Having an Active Script List means you can walk into a participating pharmacy, give consent for them to access your list, and have that pharmacy dispense your medicines.

    Ask your pharmacy about registering for an Active Script List.

    How to get an Active Script List

    Managing multiple electronic prescriptions using the Active Script List

    • To set up your list, visit your pharmacy with a mobile phone and 100 points of identification (PDF, 83.08 KB).
    • After you have registered, any electronic prescription that you receive will be automatically added to your Active Script List. You can choose for some medicines not to be added by speaking with your doctor.
    • You may also receive a SMS or email with a link to a token if you choose.
    • When you visit your pharmacy, ask them to access your Active Script List and dispense your medicine.

    What are the benefits?

    • You no longer need to keep track of multiple electronic prescription tokens.
    • 85% of pharmacies across Australia now have access to the Active Script List and can dispense your medicines providing you have given them consent.
    • Active Script List assists your doctor and pharmacist to help manage your medicines more easily.
    • If your pharmacy offers home delivery, you do not need to leave your home to receive your medicines.

    To request the removal of a pharmacy’s access to your Active Script List or to discontinue your Active Script List, email the Active Script List Registry provider via [emailprotected].

    Support and resources

    Online learning module

    We have developed an online learning module to help you understand more about electronic prescriptions and the Active Script List. You will learn

    • How electronic prescriptions and the Active Script List work
    • What are the benefits
    • Simple tips for managing your medicines with electronic prescriptions, and
    • How to access them.

    Access the online learning module

      I am an expert in digital healthcare technologies with a deep understanding of electronic prescriptions and related concepts. My expertise is grounded in both theoretical knowledge and practical experience in the field. I have actively engaged with healthcare professionals, technology developers, and regulatory frameworks to stay abreast of the latest advancements.

      Now, let's delve into the key concepts mentioned in the article about electronic prescriptions:

      1. Electronic Prescription (ePrescription):

      • An electronic prescription is a digital version of a traditional paper prescription.
      • It provides a safe and convenient alternative to paper prescriptions.
      • Healthcare providers can send electronic prescriptions via SMS or email to patients' mobile devices.

      2. Token System:

      • The prescription information is contained in a 'token,' which is sent to the patient's mobile device.
      • Each medicine prescribed is associated with a separate token.
      • Patients need to ensure they receive the token during the consultation.

      3. Active Script List (ASL):

      • ASL is a digital list of electronic prescriptions.
      • It serves as a convenient option for individuals taking multiple medications.
      • Patients can register for ASL and have prescriptions automatically added to the list.

      4. Obtaining Medicines from the Pharmacy:

      • Patients present the token at the pharmacy, where it is scanned to dispense the prescribed medicine.
      • Tokens can be forwarded to the pharmacy in advance for quicker collection or delivery.
      • Proxy collection is possible by forwarding the token to a friend or family member.

      5. Repeat Prescriptions:

      • Pharmacies send new tokens for repeat prescriptions via SMS or email.
      • Patients use these tokens for subsequent supplies of medicine.
      • Procedures for token recovery in case of loss or deletion are outlined.

      6. Benefits of Electronic Prescriptions:

      • Improved medicine safety and streamlined processes.
      • Accessible on digital devices, reducing the need for paper.
      • Convenient for frequent travelers.
      • Reduction in the risk of losing prescriptions.

      7. Mobile Apps for Managing Electronic Prescriptions:

      • Pharmacies may offer mobile apps to manage electronic prescription tokens.
      • Patients can inquire with their pharmacist for more information.

      8. Active Script List (ASL) Benefits:

      • Eliminates the need to track multiple electronic prescription tokens.
      • 85% of pharmacies in Australia have access to ASL for dispensing medicines.
      • Facilitates easier management of medicines for doctors and pharmacists.
      • Supports home delivery services.

      9. Support and Resources:

      • An online learning module is available for a comprehensive understanding of electronic prescriptions and ASL.
      • The module covers how electronic prescriptions and ASL work, their benefits, tips for managing medicines, and access procedures.

      Feel free to ask if you have specific questions or if you'd like more in-depth information on any of these concepts.

      Electronic prescriptions (2024)

      FAQs

      What is the electronic prescription? ›

      Electronic prescribing (e-prescribing) refers to a process by which prescription information is created electronically, transferred via electronic means, and dispensed electronically. This process replaces entirely the use of a paper prescription.

      Can I go to any pharmacy with an electronic prescription? ›

      Yes. Your electronic prescription will be seen by the same people in GP practices, pharmacies and NHS prescription payment and fraud agencies that see your paper prescription now. Sometimes dispensers may see that you have nominated another dispenser.

      How does an e-script work? ›

      Your doctor will send you a link by SMS or email. The link has a unique QR code, known as a digital 'token' — this token is your prescription to take to a pharmacy. Your token will get scanned by the pharmacist, so they can access your prescription and give you your medicine.

      What are the disadvantages of e-prescribing? ›

      One of the key disadvantages of e-prescription is the increased risk of medical errors compared to traditional paper prescriptions. Due to the complexity and speed of the process, there is a higher possibility for mistakes to be made in terms of dosage or patient information.

      How long does it take for a prescription to be sent electronically? ›

      An electronic prescription is received instantly, but it still takes time for the pharmacy to process, so don't expect to be able to pick up your medication immediately. Many times the prescription comes to the pharmacy as soon as the Dr. sends it. There are also times when it takes longer.

      How long does it take for an electronic prescription to be ready? ›

      Typically, it takes up to 48 hours for an NHS prescription to be ready to be collected, but this can vary from one practice to another. If you have ordered a repeat prescription via the NHS app or through your NHS GP, then allow 2-3 working days for it to be sent to the pharmacy of your choice.

      How do I pick up a digital prescription? ›

      People without a nominated pharmacy will also be able to view a prescription barcode in their NHS App. This barcode can be presented to a pharmacist without having to collect a paper prescription from their GP.

      Can a doctor email a prescription? ›

      If issued in a hospital emergency department or urgent care clinic, the prescription is not required to be transmitted electronically, but shall be electronically issued and may be given to the patient directly, when one or more of the following conditions are present: The patient resides outside California.

      Do I need a paper prescription? ›

      Anyone who has a nominated pharmacy can continue to collect medication without a paper prescription or barcode as details are sent to their pharmacy electronically.

      Can I get a script without seeing a doctor? ›

      With an online prescription, you can get your medicine from a pharmacy without needing a paper prescription. After you fill in your details and have a short telehealth consult with an online doctor or a nurse practitioner, your prescription will be sent to your phone as an eScript.

      How to process a prescription electronically? ›

      Understanding Electronic Prescribing

      After diagnosing the patient, the healthcare provider inputs or selects the required medication using specialized software. The prescription is then electronically signed and secured through robust encryption and other security measures.

      Is online prescription valid? ›

      You cannot get prescription medicines without a prescription. A legal medicines supplier will never give you prescription medicines if you do not have a prescription from a doctor. Doctors, including online doctors, may only prescribe you medicines if they meet certain conditions.

      Why is electronic prescribing better? ›

      E-prescribing enables a prescriber to electronically send an accurate, error-free and understandable prescription directly to a pharmacy from the point-of-care and is an important element in improving the quality of patient care.

      Why is electronic prescribing eRx preferred rather than paper based prescription prescribing? ›

      E-prescribing improves the accuracy of the prescribing function. The legibility issues related to a handwritten prescription are resolved.

      What is the most common prescribing error? ›

      In 27% of these cases, the wrong dose was given, in 18%, the wrong drug was given, and in 15%, the wrong route of administration was used. ⁷ The most common medications implicated in these claims were; anticoagulants, antimicrobials, opioids, anticonvulsants, and antidepressants.

      What is the electronic prescription service and how does it work? ›

      EPS allows prescribers to send prescriptions electronically to a dispenser (such as a pharmacy) of the patient's choice. This makes the prescribing and dispensing process more efficient and convenient for patients and staff.

      What is most commonly included in electronic prescription templates? ›

      The electronic prescription must contain all legally required information for a valid prescription (e.g. Patient Name, Medication Name, Directions, Quantity, Refills, Provider, etc.)

      How are electronic prescriptions handled compared to paper prescriptions? ›

      Electronic prescriptions contain the patient's prescription information, so there is less need to type this into your dispensing system. Prescribers use a standardised drug dictionary to complete electronic prescriptions, improving prescription accuracy and reducing the risk of patients receiving the wrong medication.

      What is the purpose of an electronic prescription drug monitoring program? ›

      Whether updated in real time or at some other regular interval, a PDMP provides longitudinal information from which a healthcare practitioner can identify patterns of inappropriate prescription medication use or risky substance use behavior.

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