Elevate your data security with Carbonite – it's not just a backup | Carbonite (2024)

FAQs

What does Carbonite not backup? ›

Summary: Carbonite is not intended to back up programs, applications, operating system files, and temporary files. This article applies to: This article is for Mac 1x and Mac 2x (Not sure?)

Carbonite® Safe is an automatic cloud backup solution that protects you from common forms of data loss, including ransomware, accidental deletion, computer theft and hardware failure. Once you install the software, it works quietly in the background, protecting your important files in our secure cloud.

Carbonite runs in the background of your system so it doesn't interfere with your computer's normal processes. If Carbonite is using a high percentage of your CPU, the most common cause is that it is struggling to access areas on the hard drive that may not be working correctly.

Carbonite automatically backs up any selected files to the cloud. During the installation process, you can choose to have Carbonite select the most common file types for you or manually make your own selections.

After you follow the instructions for the applicable email program, Carbonite will backup your email files.

Carbonite Safe plans will allow you to backup unlimited amount of data on one PC, where one PC includes one internal hard drive. As a practical matter, the speed of your backup is determined by the available bandwidth of your internet connection and the total amount of data selected for backup.

Microsoft restricts applications like Carbonite from accessing files that exceed 255 characters. As a result, Carbonite cannot back up or restore files when the file location exceeds this limit.

Depending on your plan, Carbonite removes deleted files after 30 or 60 days from the date they were deleted from the computer. If you remove files from the backup via the Carbonite Backup Drive (for Windows) or the Carbonite app (for Mac), those files are removed from the Carbonite backup within 72 hours.

Carbonite told customers on Tuesday that it had detected unauthorized attempts to access a number of accounts. The company said there is no evidence that its own systems have been compromised.

Carbonite has 168 reviews and a rating of 4.26 / 5 stars vs Dropbox Business which has 21590 reviews and a rating of 4.53 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

How much does Carbonite cost per year? ›

When Carbonite is backing up, any files that are deleted from the computer by the user will be removed from the backup after 30 or 60 days depending on the Carbonite plan. Refer to the table below to determine how many days your Carbonite plan retains your deleted files.

To check the backup status of a file or folder, you can review the status icon on the bottom left corner of the file/folder's icon. Ensure Carbonite's dot feature is enabled. Locate the file/folder on your computer. If the file/folder has a dot, it has been selected for backup.

Why Carbonite Backup for Microsoft 365? To avoid everyday data-loss threats (like ransomware and accidental deletions) in Microsoft 365 applications, your business needs a purpose-built backup solution. Carbonite Backup for Microsoft 365 makes sure that IT administrators can recover as much data as needed.

Advantages of Carbonite's Cloud Backup

Safety - With local backups, your backup files are vulnerable to the same environmental incidents as your original files. If there is a flood or power surge that physically damages your computer, it's unlikely that your local backups will remain intact.

Carbonite has a robust cybersecurity framework that operates under audited controls related to SOC 2, HIPAA, GDPR, SOX, and 201 CMR 17.00.

Carbonite skips granular scheduling in favor of a limited form of continuous data protection (CDP). Continuous backup generally means files are backed up soon after they change. In this case, however, there's a significant limitation in that only one change is backed up in near real time.

Internet Considerations

The connectivity determines the reliability and the internet speed determines the speed of the backup or restore. If your internet connection is slow or does not provide reliable connection to your computer, Carbonite will be unreliable backing up or restoring your files in a timely manner.

Top Competitors and Alternatives of Carbonite

The top three of Carbonite's competitors in the Backup category are AWS Backup with 38.06%, ConnectWise Automate with 12.02%, SolarWinds Backup with 10.83% market share.

What does Carbonite backup by default? ›

Carbonite automatically backs up the files that are most important to you. By intelligently scanning your computer, Carbonite does not select unnecessary file types, which improves backup and restore speeds. However, less common user-created data can be manually added to your Carbonite backup.

The backup files are immutable and therefore forensically defensible. To configure protection, an administrator or user selects the files to be backed up and how often the files are checked for changes (default every 15 minutes).

Carbonite is designed to back up all the unique and irreplaceable files on your computer. Included in your backup are your text documents, spreadsheets, financial documents, photos, music, etc. With the Carbonite Safe Basic plan, video files are not selected for back up by default.

Depending on your version, Microsoft Outlook stores a local copy of your email, contacts, and calendar as a . PST file on your computer. Carbonite automatically backs up this file in its default location. Note: OST files are excluded from the Carbonite backup because they cannot be used to restore your Outlook data.