I get an error like “Can’t connect securely to this page. This might be because the site uses outdated or unsafeTLS security settings. If this keeps happening try contacting the website’s owner.”
Our website uses the latest TLS 1.2 protocol. If you see such as error, your computer is likely set to the olderTLS 1.0 or 1.1 protocol (even though Microsoft recommends using the latest TLS protocol for security, for some reasonits not enabled on all Windows 10 computers).
The fix is easy: In the windows search box, near the Windows Start button, type Internet Options.Open the result Internet options - control panel. Then click the Advanced tab. Scroll down inthe long list to security and make sure use TLS 1.2 is checked. (You May leave TLS 1.0 and 1.1checked as well for other websites to work).
Details: https://answers.microsoft.com/en-us/ie/forum/ie11-iewindows_10/cant-connect-securely-to-this-page/e9453552-6f7e-43ef-9374-a424930e4c9c
FAQs
If you see such as error, your computer is likely set to the older TLS 1.0 or 1.1 protocol (even though Microsoft recommends using the latest TLS protocol for security, for some reason its not enabled on all Windows 10 computers).
How to fix TLS settings? ›
Google Chrome
- Open Google Chrome.
- Click Alt F and select Settings.
- Scroll down and select Show advanced settings...
- Scroll down to the Network section and click on Change proxy settings...
- Select the Advanced tab.
- Scroll down to Security category, manually check the option box for Use TLS 1.1 and Use TLS 1.2.
- Click OK.
How do I access TLS security settings? ›
Click the Tools icon (gear symbol) in the upper right hand corner of the browser and click Internet Options. In the Internet Options window, select the Advanced tab. In the Advanced tab, under Settings, scroll down to the Security section. In the Security section, check Use TLS 1.1 and Use TLS 1.2.
How do I fix TLS 1.0 TLS 1.1 and TLS 1.2 in advanced settings? ›
Open the Tools menu (click on the tools icon or type Alt - x) and select Internet options. Select the Advanced tab. Scroll down to the bottom of the Settings section. If TLS is not enabled, select the checkboxes next to Use TLS 1.0, Use TLS 1.1, and Use TLS 1.2.
How to resolve TLS error? ›
Incorrect system time: A TLS error happens when the system clock is different from the actual time. Since an SSL/TLS certificate specifies a validity time frame, a mismatch in date/time can lead to a handshake failure. The user can fix this error by correcting the system time and date.
How do I fix outdated or unsafe TLS security settings? ›
The fix is easy: In the windows search box, near the Windows Start button, type Internet Options. Open the result Internet options - control panel. Then click the Advanced tab. Scroll down in the long list to security and make sure use TLS 1.2 is checked.
How do I check my TLS issue? ›
-Press the Windows key + R to start Run, type regedit, and press Enter or click OK. -If you can't find any of the keys or if their values are not correct, then TLS 1.2 is not enabled. I hope this information helps.
How do I fix TLS Security settings in Windows 10? ›
TLS security setting
- Press Windows key + R to open a Run box. Type control and press Enter to open Control Panel.
- Select Internet Options and open the Advanced tab.
- Scroll down to the Security section and make these selections: ...
- Click Apply and OK.
- Close Control Panel.
Does Chrome have TLS settings? ›
Configure SSL/TLS settings for Chrome browser from [Settings] -> [Show Advanced Settings] -> [Change Proxy Settings] -> [Advanced]. Scroll down to the Security settings. Click To See Full Image.
How do you check if TLS 1.1 or 1.2 is enabled? ›
For Chrome
- Open the Developer Tools (Ctrl+Shift+I)
- Select the Security tab.
- Navigate to the WebAdmin or Cloud Client portal.
- Under Security, check the results for the section Connection to check which TLS protocol is used.
Under TLS Versions, you will see the TLS protocol version(s) currently selected. To update the protocol, simply click edit. Next, choose your desired protocol based on your requirements and hit Save Changes. Please note that you can not disable TLS v1.
Are SSL and TLS the same? ›
TLS is the direct successor to SSL, and all versions of SSL are now deprecated. However, it's common to find the term SSL describing a TLS connection. In most cases, the terms SSL and SSL/TLS both refer to the TLS protocol and TLS certificates.
How do I reset my TLS settings? ›
From the System Utilities screen, select System Configuration > BIOS/Platform Configuration (RBSU) > Server Security > TLS (HTTPS) Options > Reset all settings to platform defaults.
How to access TLS security settings? ›
From the System Utilities screen, select System Configuration > BIOS/Platform Configuration (RBSU) > Server Security > TLS (HTTPS) Options > Advanced Security Settings.
Does disabling TLS 1.0 require a reboot? ›
These disable SSL 3.0, TLS 1.0, and RC4 protocols. Because this situation applies to SChannel, it affects all the SSL/TLS connections to and from the server. You must restart the computer after you change these values.
How do I fix TLS certificate error? ›
How to Solve the Invalid SSL /TLS Certificate Error
- Check the date on your computer. First of all you should check if the date and time on your computer is correct. ...
- Check for configuration errors. ...
- Check for domain mismatch. ...
- Get your certificate from a reliable CA. ...
- Check the certificate structure. ...
- Check for revocation.
How do I enable and disable TLS? ›
In order to override a system default and set a supported (D)TLS or SSL protocol version to the Disabled state, change the DWORD registry value of "Enabled" to "0" under the corresponding version-specific subkey.
What causes TLS? ›
TLS most often occurs after the initiation of cytotoxic therapy in patients with high-grade lymphomas (particularly the Burkitt subtype) and acute lymphoblastic leukemia.