Faculty & Staff Email Configuration (2024)

1. Click File in the top-left corner of Outlook.
2. Click +Add Accountbelow the account selection.
3. Enter your SMU official email address and click Connect.
   

   Please Note:

   School specific email addresses are not valid. Email address should be formatted as @smu.edu and not @mail.smu.edu).

4. If prompted, select Exchange as the service.
5. You will be presented with the SMU Single Sign On screen. Sign in with your SMU credentials.
6. You may also be prompted for Duo two-factor authentication as an additional security measure. Feel free to select Yes, trust Browser
   

   If asked if you would like to sign in to all apps with the same account,
   choose No, sign in to this app only.

   See Also

   Making Courses Active or Inactive

7. Outlook will now sign in to your SMU email account.

1. Click Outlook→Settings (or Preferences) on the menu bar (on the top-left corner by the Apple logo).
   
2. Click Accounts in the Preferences window that opens.
3. Click + on the bottom-left corner below the current accounts.
4. Click New Account.
5. Enter your SMU official email address and click Continue.
   

   Please Note:

   School specific email addresses are not valid. Email address should be formatted as @smu.edu and not @mail.smu.edu).

6. You will be presented with the SMU Single Sign On screen. Sign in with your SMU credentials.
7. You may also be prompted for Duo two-factor authentication as an additional security measure.
   
8. Outlook will now sign in to your SMU email account.

1. Open Mail
2. Click Mail→Accounts on the menu bar (on the top-left corner by the Apple logo).
3. Click + on the bottom-left corner below the current accounts
4. Select Microsoft Exchange from the options presented
   
5. Enter your SMU official email address in the Email Address field and click SignIn

   Please Note:

   School specific email addresses are not valid. Email address should be formatted as @smu.edu and not @mail.smu.edu).

6. Choose Sign In when prompted to choose between Configure Manually or SignIn
   
7. You will be presented with the SMU Single Sign On screen. Sign in with your SMU credentials.
   
8. You may also be prompted for Duo two-factor authentication as an additional security measure.
   
9. Select the apps you want to use with the account (Mail, Contacts, Calendars, Reminders, Notes)

Android Devices

For best results and simpler setup, we recommend using the Outlook app available in the Google Play app store. For other mail clients, follow the instructions below:

1. Click Settings
2. Go to Accounts and Sync
3. Click Add Account
4. Select Corporate (MS Exchange)
5. Enter your Email address and Password
6. Click Next
7. You will then be directed to the SMU Single Sign-On page to enter your ID and Password. You may be prompted for Duo two-factor authentication as an additional security measure.
8. Your account should then configure automatically.

iPhone, iPadsand other iOS Devices

1. Open the Settings app on your iOS device
2. Scroll down and tap Mail
3. Tap Accounts
4. Tap Add Account
5. Select Microsoft Exchange
6. Enter your SMU official email address when prompted
   (Note: School specific email addresses are not valid. Email address should be formatted as @smu.edu and not @mail.smu.edu)
   Description: Whatever you want to call the account (Exchange, SMU, etc.)
7. Tap Next and choose Sign In when prompted to choose between Configure Manually or Sign In
8. You will be presented with the SMU Single Sign On screen. Sign in with your SMU credentials and approve the Duo Mobile prompt or choose to enter a passcode from your Duo Mobile app on your iPhone or Android device.
9. Select Yes, trust Browser
10. Select the apps you want to use with the account (Mail, Contacts, Calendars, Reminders, Notes)
11. Tap Save

BlackBerry

If your BlackBerry device is running Android (most later devices), please refer to our Android instructions.

BlackBerry devices running BlackBerry OS (BBOS 10 and below) are no longer supported.