FAQ: How to retrieve my Bitlocker recovery key on Microsoft 365 portal? (2024)

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BitLocker is the Windows encryption technology that protects your data from unauthorized access by encrypting your drive and requiring one or more authentication factors before it will unlock it. BitLocker likely ensured that a recovery key was safely backed up prior to activating protection. There are several places where your recovery key may be, depending on the choice made when activating BitLocker. For details, please visit – Finding your Bitlocker recovery key in Windows.

In case you forgot where you keep the Recovery Key, look for the recovery key in your Microsoft account is the most likely place to find it. Please follow the steps below for details.

  1. Press ESC to enter the Bitlocker Recovery mode on the locked device
    FAQ: How to retrieve my Bitlocker recovery key on Microsoft 365 portal? (1)
  2. Mark down the 32-characters Recovery Key ID
    FAQ: How to retrieve my Bitlocker recovery key on Microsoft 365 portal? (2)
  3. Go to another PC and login to https://myaccount.microsoft.com/device-list, expand the active devices
    FAQ: How to retrieve my Bitlocker recovery key on Microsoft 365 portal? (3)
  4. Click View Bitlocker Keys
    FAQ: How to retrieve my Bitlocker recovery key on Microsoft 365 portal? (4)
  5. Find the Key ID that matches the Recovery Key ID in Step 2 displays on the locked device
  6. Click Show recovery key
    FAQ: How to retrieve my Bitlocker recovery key on Microsoft 365 portal? (5)
  7. Copy down the 48-digits Bitlocker Recovery Key
    FAQ: How to retrieve my Bitlocker recovery key on Microsoft 365 portal? (6)
  8. Go back to the locked device, enter Bitlocker Recovery Key copied in Step 7 and press Enter
    FAQ: How to retrieve my Bitlocker recovery key on Microsoft 365 portal? (7)
  9. Login your device with the original passowrd
    FAQ: How to retrieve my Bitlocker recovery key on Microsoft 365 portal? (8)

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FAQ: How to retrieve my Bitlocker recovery key on Microsoft 365 portal? (9)

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FAQ: How to retrieve my Bitlocker recovery key on Microsoft 365 portal? (2024)

FAQs

FAQ: How to retrieve my Bitlocker recovery key on Microsoft 365 portal? ›

In your Microsoft account: Open a web browser on another device. Go to https://account.microsoft.com/devices/recoverykey to find your recovery key. Tip: You can sign into your Microsoft account on any device with internet access, such as a smartphone.

How do I get the BitLocker recovery key from company portal? ›

Retrieve a personal BitLocker recovery key on the Company Portal website.
  1. On any device, sign in to the Company Portal website.
  2. Go to Devices.
  3. Select the PC you're locked out of.
  4. Select Show recovery key.
  5. Your recovery key appears. For security reasons, the key disappears after five minutes.
Jun 20, 2024

How do I get my BitLocker recovery key from o365? ›

To get the BitLocker recovery key from your Microsoft account:
  1. Log into your Microsoft account with valid details.
  2. Go to the Device Details page in the “Security” section.
  3. Find the device and select “Manage BitLocker”.
  4. Click “Get BitLocker Keys” or “Copy Recovery Key” to access the key.

What to do if you can't find the BitLocker recovery key? ›

If you are unable to locate a required BitLocker recovery key and are unable to revert a configuration change that might have caused it to be required, you must reset your device using one of the Windows 10 recovery options. Resetting your device removes all your files.

How to get BitLocker recovery key from Azure portal? ›

Retrieve BitLocker Recovery Keys:

Navigate to Azure AD > Devices > All Devices c. Click on the specific device and select “Show Recovery Key” d.

How do I get my BitLocker recovery key? ›

In your Microsoft account: Open a web browser on another device. Go to https://account.microsoft.com/devices/recoverykey to find your recovery key. Tip: You can sign into your Microsoft account on any device with internet access, such as a smartphone.

What happens if I don't have a BitLocker recovery key? ›

Finding your BitLocker recovery key in Windows - Microsoft Support. Learn different ways to locate your BitLocker recovery key in Windows, and learn about how BitLocker might have been activated on your system. If you have no key then there is no way you can unlock the PC.

How to get BitLocker key from admin portal? ›

Understanding Recovery Keys and BitLocker
  1. Step 1: Sign in to Microsoft 365. ...
  2. Step 2: Navigate to the Azure AD Portal. ...
  3. Step 3: Select Devices. ...
  4. Step 4: Locate and Select a Device. ...
  5. Step 5: Get the BitLocker Key after Install the Tool. ...
  6. Step 6: View or copy the Key. ...
  7. Step 7: Store the Key Safely.
Dec 29, 2023

How to get 48 digit recovery key for BitLocker from key ID? ›

Follow the steps:
  1. Open Command Prompt: Press the Windows key + X and select “Command Prompt (Admin)”.
  2. Input command: Input “manage-bde -protectors -get ” in the command, replacing “ ” with the actual letter of the encrypted BitLocker drive.
  3. Find Recovery Key: Notice the 48-digit recovery key displayed on your screen.

Does Microsoft keep the BitLocker recovery key? ›

The BitLocker recovery password is unique to the device it was created on, and can be saved in different ways. Depending on the configured policy settings, the recovery password can be: Saved in Microsoft Entra ID, for Microsoft Entra joined. Saved in AD DS, for devices that are joined to Active Directory.

What is the command to find the BitLocker key? ›

From within Windows

From the administrator command prompt type manage-bde -protectors -get <drive letter>: where <drive letter> is the drive letter for the BitLocker protected drive that you want to recover.

Why is my computer asking for a BitLocker recovery key? ›

Windows will require a BitLocker recovery key when it detects a possible unauthorized attempt to access the data. This extra step is a security precaution intended to keep your data safe and secure.

How to unlock BitLocker? ›

To unlock their drives, users must open “This PC” (or “My Computer”, depending on the version of Windows), right-click on the encrypted drive icons with the locked yellow padlock icon, click "Unlock Drive" and provide the Password.

How to find BitLocker recovery key in endpoint manager? ›

Step 1: Open the Active Directory Users And Computers console. Step 2: Open the Properties tab of the managed computer. Step 3: Click on BitLocker Recovery. The BitLocker recovery key and Password ID of the computer will be displayed.

How to know BitLocker recovery key without Microsoft account? ›

How to Get BitLocker Recovery Key Without Microsoft Account
  1. Step 1: Type cmd in the Search box, right-click Command Prompt and then select Run as administrator.
  2. Step 2: In the elevated Command Prompt window, type the following command and press Enter. ...
  3. manage-bde -protectors -get G:
Jun 19, 2024

Where can I find the BitLocker recovery key in the registry? ›

The Bitlock keys can be found in HKEY_LOCAL_MACHINE (HKLM).
  1. Open the Registry Editor (press + R and type regedit , hit Enter ).
  2. Navigate to: HKLM\SOFTWARE\Policies\Microsoft\FVE.
  3. Look for the values of DefaultRecoveryFolderPath .
Feb 14, 2015

How do I find my BitLocker recovery key as administrator? ›

Find BitLocker recovery key with your Microsoft account

If you set up your device and turn on BitLocker yourself, your recovery key will be in your Microsoft account.

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