FAQ - Payoneer India (2024)

What do we offer professionals in India?

Payoneer empowers global commerce by connecting businesses, professionals, countries and currencies with its innovative cross-border payments platform. In today’s borderless digital world, Payoneer enables millions of businesses and professionals from more than 200 countries to reach new audiences by facilitating seamless, cross-border payments.

Additionally, thousands of leading enterprises including Google, Airbnb, Upwork and Getty Images rely on Payoneer’s mass payout services. With Payoneer’s fast, flexible, secure and low-cost solutions, businesses and professionals in both developed and emerging markets can now pay and get paid globally as easily as they do locally.

What do we offer professionals in India?

Payoneer offers freelancers, professionals and business-owners in India the ability to receive payments from US or EU companies. Payoneer’s US and EU payment service allows you to receive transfers from international companies directly to Payoneer – as easily as if you had a US or EU bank account (This transfer may result in a landing fee charged by your bank).

The funds are then transferred automatically from your Payoneer account to your local Indian bank account in INR on a daily basis, so that you receive your funds quickly and at low cost.

What is the new service that Payoneer offers, and how does it differ from the old one?

We are now delighted to be offering our Indian customers a payment service that does not require a prepaid card. This new service automatically transfers any balance to your local bank account in INR on a daily basis (This transfer may result in a landing fee charged by your bank).

What is the US and EU payment service?

Our US and EU payment service empowers you to grow your business and work with international clients, without having to worry about how to get paid.

You’ll receive US and EU receiving accounts, which enable you to receive bank transfers from companies directly to your Payoneer account. (This transfer may result in a landing fee charged by your bank.) Whether it is ACH transfers in the US or SEPA transfers in the EU, you are provided with the tools to do business globally as easily as you do locally.

Can I get paid from any company using the US and EU payment service?

Payees in India can get paid by any company that has been approved by Payoneer. Payments from other companies, as well as Paypal and other e-wallets, will be rejected. If you wish to get paid by a company that has not been approved, pleasecontact uswith the details of the company and we will consider your request.

Can I use Payoneer to withdraw funds from Paypal or other e-wallets?

You are unable to withdraw funds to Payoneer from Paypal and other e-wallets.

How can I view my payments history?

You can view all of your payment historyhere. To learn more, watchthis video.

How will a payment via the US and EUR payment service be transferred from the company to my bank account?

When you register to Payoneer, you will be asked to enter your local bank account details. After receiving a payment, it will be transferred automatically within 24 hours to your bank account.

FAQ - Payoneer India (2024)

FAQs

Can Payoneer be used in India? ›

Payees in India can get paid by any company that has been approved by Payoneer. Payments from other companies, as well as Paypal and other e-wallets, will be rejected. If you wish to get paid by a company that has not been approved, please contact us with the details of the company and we will consider your request.

How to contact Payoneer support India? ›

Web Form: payoneer.custhelp.com/app/ask/ E-mail: Click to reveal. In Writing: Payoneer Inc. 150 West 30th Street, Suite 600, New York, NY, 10001 with full details of your complaint.

How long does it take to withdraw money from Payoneer India? ›

Funds typically arrive within 2 business days.

What is the disadvantages of Payoneer? ›

Pros & Cons

Limited functionality; can't accept in-person payments. Customers report account freezes and terminations, resulting in the loss of funds. Must pay a withdrawal fee to move funds from your Payoneer account to your bank account.

Which is better PayPal or Payoneer in India? ›

Winner: Payoneer

When it comes to making mass payments, the PayPal Payouts feature allows a business to pay up to 10,000 people at once, while a Payoneer account lets payers batch-pay up to 200 payments. However, the currencies and markets are much more limited for PayPal.

Does Payoneer charge a fee in India? ›

How much charge does Payoneer take? Payoneers charges in 2022 are as follows: Sending and receiving payments from non-Payoneer customers - 3% on credit card payments and 1% on e-check payments. Transferring funds from Payoneer to local bank account - $1.50 fee for domestic funds and 2% fee for non-local currency.

Is Payoneer approved by RBI? ›

Payoneer re-entered the Indian market in 2016, after partnering with IndusInd Bank and receiving Central Bank's approval.

Where is Payoneer headquarters in India? ›

Location and Overview:

India Liaison Office Of Payoneer Inc in Byataranyanapura, Bangalore is a top player in the category Corporate Companies in the Bangalore.

How to transfer money from Payoneer to Indian bank account? ›

Sign in to Payoneer. Go to Withdraw & transfer and then select Withdraw to bank. If you have not yet added bank account for withdrawal, please click on the Add new button and proceed to the bank account registration. If your bank account is pending approval, we'll let you know.

How much does Payoneer charge for $100? ›

The Payoneer Calculator Formula
Transaction AmountFee
$10$4.10
$50$5.50
$100$6

Which is better, Wise or Payoneer? ›

Which is better between Wise and Payoneer? The choice depends on your business size. Wise offers lower fees and wider currency options for all businesses, while Payoneer caters to diverse business types, marketplaces, and business use cases, with features like US bank accounts and marketplace integrations.

Can I withdraw 20 usd from Payoneer? ›

Minimum withdrawal amount: $20 (+ $1 Payoneer fee), the maximum amount possible is $3000. ​Payoneer Commercial Mastercard® fees.

Is Payoneer safe in India? ›

The short answer is yes; Payoneer is safe to use in India.

What is the $29.95 fee for Payoneer? ›

Payoneer is not a free service, but you do not have to pay an annual fee to use this payment system if you receive transactions regularly. However, some other fees apply to customers and are not so easily avoidable. Free if you make at least one transaction per year. For inactive users $29.95 per year.

How trustworthy is Payoneer? ›

Payoneer is licensed and regulated by multiple government regulators. As a regulated financial institution, customer funds that are managed by Payoneer are kept in segregated, safeguarded accounts by legal requirement. Our core obligation at Payoneer is to protect your funds and prevent money laundering.

How to set up a Payoneer account in India? ›

During the Payoneer sign up process, you will need to provide your details like the following:
  1. Full Name.
  2. Email address.
  3. Date of birth.
  4. full residential address.
  5. Phone number (used for verification purposes)
  6. Bank account details (if applicable)

Which countries is Payoneer available in? ›

Countries where receiving Payoneer payments is available
ArmeniaCameroonUnited Republic of Tanzania
Antigua and BarbudaColombiaUruguay
AustraliaComorosUnited States of America
AustriaCabo VerdeUzbekistan
AzerbaijanCosta RicaHoly See
30 more rows

Can I use my Payoneer account in another country? ›

No problem. With Payoneer, you don't have to live in a country to get paid in its currency. It's easy to get paid by clients and marketplaces in the US, UK, Europe, Japan, Canada, Australia, Singapore, Hong Kong, and UAE – then withdraw locally in more than 190 countries.

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