FedEx | System Down (2024)

FAQs

Why did FedEx go down? ›

Key Takeaways. FedEx warned of slowing demand because of "volatile macroeconomic conditions," and shares sank. The package delivery giant missed earnings and revenue estimates on a drop in volume, lower fuel surcharges, reduced demand surcharges, and a shift toward less profitable services.

Seasonal weather events (such as severe winter storms or wildfires) and other disruptions (such as power outages, special events, and national emergencies) may occur and cause delays for inbound and outbound shipments.

Quarterly operating income for the air-based Express unit fell 60%, hit by volatile macroeconomic conditions, muted retailer restocking and reduced demand from its largest customer, the U.S. Postal Service (USPS). The U.S. Post Office has been diverting more packages from higher-margin air services to ground services.

If you make too many failed attempts to log in, we'll lock your account. Please wait 60 minutes. Your user ID will be reactivated, and you'll be able to reset your password. If you need more help, contact FedEx Technical Support at 1.877.

Two major problems have emerged: the handoff of packages from sorting facilities to FedEx contractors and the high turnover rate among contractor drivers.

Amazon has been increasing the number of packages it delivers itself, and has already reached the point where it delivers half its own packages. By cutting off FedEx, Amazon is giving itself room to grow its own delivery revenue.

Shipments receive updates at various points in their journeys between pickup and delivery. The frequency of scans may vary and it is not unusual for a shipment that's on its way to go more than 24 hours without an update, especially during periods of long travel.

War and drought have created shipping bottlenecks around the world, adding delays and increasing costs of maintaining supply chains.

Can I claim a refund if my delivery was late? If we didn't deliver your package on time, you may be able to request a refund or an adjusted invoice. To submit a claim, simply fill out this form and we'll either process it automatically or be in touch about the next steps.

FedEx filed 40 WARN layoff notices from May 2001 to Jul 2024 in California, Colorado, Connecticut, Florida, Georgia, Hawaii, Iowa, Illinois, Indiana, Maryland, Missouri, New Jersey, New York, Ohio, Oregon, South Carolina, Tennessee, Texas and Vermont.

Is FedEx losing employees? ›

The Memphis, Tennessee-based company said it is cutting jobs and consolidating some teams to streamline its workforce and reduce structural costs. FedEx anticipates it will lay off 1,700 to 2,000 employees, reportedly costing the company between $250 million and $375 million through the 2026 fiscal year.

As of June 2024, FedEx Ground and Express will be united in a single air/ground unit to increase efficiency and save the company billions of dollars annually.

FedEx acknowledged the interruption in a statement on its website Friday, saying "FedEx has experienced disruptions throughout our networks due to a global IT outage experienced by a third party software vendor."

If you already have a tracking number or reference ID but don't see any updates, it means the package is still at the shipper's original location. Once FedEx picks it up, we'll keep you informed until it arrives at your door.

The reason could be inclement weather, a natural disaster, a vehicle issue like a flat tire, or other conditions. We work hard to deliver every package as soon as possible, so a delivery exception doesn't necessarily mean that your shipment will arrive late.

FedEx's odds of distress is under 8% at this time. It has tiny probability of undergoing some form of financial crisis in the near future. Probability of bankruptcy shows the probability of financial torment over the next two years of operations under current economic and market conditions.

FedEx management and ALPA have been in negotiations since May 2021 and in federal mediation since October 2022. FedEx pilots in July 2023 narrowly rejected a tentative agreement offering a 30% pay increase and improved pension benefits over young pilots' concerns about outsourcing.

FDX Stock 12 Month Forecast

Based on 17 Wall Street analysts offering 12 month price targets for FedEx in the last 3 months. The average price target is $322.38 with a high forecast of $359.00 and a low forecast of $215.00. The average price target represents a 13.90% change from the last price of $283.04.

Dive Insight: The layoffs come in the thick of FedEx's Network 2.0 initiative, consolidating its separate Express and Ground networks to reduce the number of stations and delivery routes it uses. By cutting facilities and routes that overlap with others, FedEx can get packages to customers in a more efficient manner.